Blender crashed and now when I try to open that file still crash #81514

New Issue

Jean claude Chiementin · 2020-10-07T17:30:12+02:00

2020-10-07 17:30:12 +02:00

System Information
Mac book pro 16"
Operating system: Mac os catalina 10.15.6
Graphics card:AMD Radeon Pro 5500M 8 GB / Intel UHD Graphics 630 1536 MB

Blender Version
Broken: 2.90.0 (2.90.0 2020-08-31)

Short description of error
I was duplicating two object with just few circles edge and move it to a collection, blender crash and reopen that file crash blender every time, I've tried also with 2.79 blender version, same problem, unfortunaly I've tried to restart my mac for try to fix that but now I can't see any autosave file. Laso the automatic backup .blend1 crash.

Exact steps for others to reproduce the error
Shift + D for duplicate two objects and press M to move to collection, blender crash, try to reopen the file blender crash, try to open backup .blend1 still crash.

Crashed file:crash-blender29

**System Information** Mac book pro 16" Operating system: Mac os catalina 10.15.6 Graphics card:AMD Radeon Pro 5500M 8 GB / Intel UHD Graphics 630 1536 MB **Blender Version** Broken: 2.90.0 (2.90.0 2020-08-31) **Short description of error** I was duplicating two object with just few circles edge and move it to a collection, blender crash and reopen that file crash blender every time, I've tried also with 2.79 blender version, same problem, unfortunaly I've tried to restart my mac for try to fix that but now I can't see any autosave file. Laso the automatic backup .blend1 crash. **Exact steps for others to reproduce the error** Shift + D for duplicate two objects and press M to move to collection, blender crash, try to reopen the file blender crash, try to open backup .blend1 still crash. Crashed file:[crash-blender29 ](https://www.dropbox.com/s/17lowbp7z0s480o/crash-blender29.blend?dl=0)

Jean claude Chiementin commented

2020-10-07 17:30:12 +02:00

Added subscriber: @GGK

Hans Goudey commented

2020-10-07 21:07:18 +02:00

Added subscriber: @HooglyBoogly

Hans Goudey commented

2020-10-07 21:07:18 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Hans Goudey commented

2020-10-07 21:07:18 +02:00

Thanks for the report. Your file is 1GB in size though, do you mind providing a smaller file with the same error?

Jean claude Chiementin commented

2020-10-07 21:48:04 +02:00

Ok I've tried to append nly the last objects created today on a new file:
crash report file light

If you open it and switch from scene to scene.001 it crash, I hope it crash for the same bug on the original file.

For my original problem I fixed it by append on a two days old backup file only the object sthat I created these last days and it seems stable.

Ok I've tried to append nly the last objects created today on a new file: [crash report file light ](https://www.dropbox.com/s/vllqztj0d6nsv1u/crash-report.blend?dl=0) If you open it and switch from scene to scene.001 it crash, I hope it crash for the same bug on the original file. For my original problem I fixed it by append on a two days old backup file only the object sthat I created these last days and it seems stable.

Hans Goudey commented

2020-10-07 22:35:00 +02:00

Changed status from 'Needs User Info' to: 'Confirmed'

Hans Goudey commented

2020-10-07 22:35:00 +02:00

Okay, I can confirm that switching the scene causes Blender to crash, in 2.91 too. Validating the mesh that causes the crash reveals that it has invalid geometry though:

D.meshes['Cylinder.033'].validate(verbose=True)
- ~ True
- ~

I'm not sure how we triage reports with invalid geometry. It depends how it was created I guess. Any idea how you created the mesh (not object) "Cylinder.033"?

Okay, I can confirm that switching the scene causes Blender to crash, in 2.91 too. Validating the mesh that causes the crash reveals that it has invalid geometry though: ``` D.meshes['Cylinder.033'].validate(verbose=True) - ~ True - ~ ``` I'm not sure how we triage reports with invalid geometry. It depends how it was created I guess. Any idea how you created the mesh (not object) "Cylinder.033"?

Jean claude Chiementin commented

2020-10-07 22:51:29 +02:00

I Was duplicate two similiar objects, two inset circle that I've obtain by duplicate and separate a loop edge from another object. So from an original object created by a cylinder, I have selected a loop edge, a circle, then I have duplicate this and scale it. Both of these last object had an array for repeat it radially 5 times. Then I have duplicate this last two objects and when I've tried to move them in a collection Blender crashed, I don't know if the problem is caused by duplicate these two last objects (the originals was already there since I duplicated-separate them from the original cylinder) or when I've tried to move to a collection, because I did these two operations almost at thew same time using shortcuts. I hope my description is enough clear and I hope it can be usefull, thanks for your support!

Bastien Montagne commented

2020-10-13 14:37:39 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2020-10-13 14:37:39 +02:00

Changed status from 'Confirmed' to: 'Needs User Info'

Bastien Montagne commented

2020-10-13 14:37:39 +02:00

We need a consistent precise way to reproduce that mesh corruption, otherwise we cannot investigate the issue, let alone fix it.

Jean claude Chiementin commented

2020-10-13 14:44:14 +02:00

I wrote all I did before it crashed, tell me what can I do for help you.

Bastien Montagne commented

2020-10-13 21:22:27 +02:00

@GGK the problem is that if it only happens once, then we cannot do anything about it, we need to be able to reproduce the bug. Otherwise it just a 'glitch'...

So we do not need to know what you were doing when the problem happened, but what to do to make it happen again

@GGK the problem is that if it only happens once, then we cannot do anything about it, we need to be able to reproduce the bug. Otherwise it just a 'glitch'... So we do not need to know what you were doing when the problem happened, but what to do to make it happen again

Bastien Montagne commented

2020-10-20 14:43:58 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Bastien Montagne closed this issue

2020-10-20 14:43:58 +02:00

Bastien Montagne self-assigned this 2020-10-20 14:43:58 +02:00

Bastien Montagne commented

2020-10-20 14:43:58 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Blender crashed and now when I try to open that file still crash #81514