"EXCEPTION_ACCESS_VIOLATION" in ntdll.dll #82278

Closed
opened 2020-10-31 14:47:17 +01:00 by Shekela Goldstein · 7 comments

crash info.txt
script.txt
system info
operating System: win8 64bits
graphics card: geforce gtx 1050 ti

descripcion
I can open other .blend files just fine, but, a project I'm working on, I closed it and then I tried to open it again, now it throws me this error, and I can't open it anymore, Blender just crashes and generates a crash info in /Temp directory.
What I want is to learn to at least reproduce this bug, so I can be aware of it next time.

I've browsed the entire Blender stackexchange and the official developer forum, I've yet to find anything helpful, they are either telling me to update my video card driver or to reset my user pref settings.

Extra info
It didn't crash until I saved the .blend file and closed Blender, and tried to open the project again.
It had a script I've written in it, with a timer that executes codes every 0.1 second.
It can't be about the memory limit, because I have other .blend files that contain more than three millions or more of faces, and the .blend file I'm talking about in this thread that crashes has only 1.5 million of faces.
I've updated my video card driver to the latest version, and I've tried to run Blender in factory startup, it won't work.
I still can't open the .blend file even if I use the latest blender-2.92.0-81a0fffb2d2c-windows64.

ways to reproduce this bug
no...

[crash info.txt](https://archive.blender.org/developer/F9140737/crash_info.txt) [script.txt](https://archive.blender.org/developer/F9140773/script.txt) **system info** operating System: win8 64bits graphics card: geforce gtx 1050 ti **descripcion** I can open other .blend files just fine, but, a project I'm working on, I closed it and then I tried to open it again, now it throws me this error, and I can't open it anymore, Blender just crashes and generates a crash info in /Temp directory. What I want is to learn to at least reproduce this bug, so I can be aware of it next time. I've browsed the entire Blender stackexchange and the official developer forum, I've yet to find anything helpful, they are either telling me to update my video card driver or to reset my user pref settings. **Extra info** It didn't crash until I saved the .blend file and closed Blender, and tried to open the project again. It had a script I've written in it, with a timer that executes codes every 0.1 second. It can't be about the memory limit, because I have other .blend files that contain more than three millions or more of faces, and the .blend file I'm talking about in this thread that crashes has only 1.5 million of faces. I've updated my video card driver to the latest version, and I've tried to run Blender in factory startup, it won't work. I still can't open the .blend file even if I use the latest blender-2.92.0-81a0fffb2d2c-windows64. **ways to reproduce this bug** no...

Added subscriber: @RandomBlenderer

Added subscriber: @RandomBlenderer

I don't even know what exactly caused this crash, it just suddenly started to crash, sorry for such a lack of information but that's all I can say.

I don't even know what exactly caused this crash, it just suddenly started to crash, sorry for such a lack of information but that's all I can say.

Added subscriber: @rjg

Added subscriber: @rjg

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

Thank you for your report. If the project file is (very) small, then you can attach it to your report. This would allow us to inspect why it is failing to open. Alternatively you could try to create the project structure that you had before and attempt to recreate the condition that broke the file. This would hopefully give is an idea on how to reproduce the issue. If we don't have clear steps on how to reproduce the issue, this ticket will unfortunately be closed.

In the mean time you could try to File > Append the content from the file, if you need the models contained within and the file isn't completely broken.

Thank you for your report. If the project file is (very) small, then you can attach it to your report. This would allow us to inspect why it is failing to open. Alternatively you could try to create the project structure that you had before and attempt to recreate the condition that broke the file. This would hopefully give is an idea on how to reproduce the issue. If we don't have clear steps on how to reproduce the issue, this ticket will unfortunately be closed. In the mean time you could try to *File > Append* the content from the file, if you need the models contained within and the file isn't completely broken.

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Robert Guetzkow self-assigned this 2020-11-09 11:45:43 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.
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Reference: blender/blender#82278
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