Add-on tab don't appears in preferences #82325

New Issue

Francisco José Navarro Sánchez · 2020-11-02T16:20:27+01:00

Francisco José Navarro Sánchez commented

2020-11-02 16:20:27 +01:00

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: GeForce RTX 2070 SUPER/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 452.06

Blender Version
Broken: version: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: 3e85bb34d0
Worked: (newest version of Blender that worked as expected)

Short description of error
Add-on tab don't appears in preferences. I can't active, dissable or install add-on.

Exact steps for others to reproduce the error
Open one blender version: 2.83.8 or 2.901.1 or 2.91, edit, preferences, addóns is empty

failtest.blend

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: GeForce RTX 2070 SUPER/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 452.06 **Blender Version** Broken: version: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: `3e85bb34d0` Worked: (newest version of Blender that worked as expected) **Short description of error** Add-on tab don't appears in preferences. I can't active, dissable or install add-on. **Exact steps for others to reproduce the error** Open one blender version: 2.83.8 or 2.901.1 or 2.91, edit, preferences, addóns is empty ![image.png](https://archive.blender.org/developer/F9168907/image.png) [failtest.blend](https://archive.blender.org/developer/F9168917/failtest.blend)

Francisco José Navarro Sánchez commented

2020-11-02 16:20:27 +01:00

Added subscriber: @FranciscoJoseNavarroSanchez

dupoxy commented

2020-11-02 20:20:15 +01:00

Added subscriber: @dupoxy

dupoxy commented

2020-11-02 20:20:15 +01:00

This report looks like #82287. Could be the same problem to find.
You could try loading factory settings if you have not done so.

This report looks like #82287. Could be the same problem to find. You could try [loading factory settings](https://docs.blender.org/manual/en/2.90/getting_started/configuration/defaults.html#loading-factory-settings) if you have not done so.

Robert Guetzkow commented

2020-11-03 09:59:13 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-11-03 09:59:13 +01:00

This issue is most likely caused by a permissions error and/or broken add-on installation.

Please open Blender's installation directory and double click on the blender_debug_log.cmd. This will start Blender in debug mode and create log files. Open the add-on preferences again, then close Blender. The Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop.

Please also try to temporarily load the factor default setting by opening Blender's installation directory and double clicking on the blender_factory_startup.cmd. Check if this allows you to open the add-on preferences. Be careful though, do not save the preferences, as this would overwrite your existing ones with the factory defaults (unless you intend to do that).

If you don't care about saving your current user preferences and add-on installations or the factor startup has no positive effect, then you could rename or delete the C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.90 directory (replace [your username] with your actual username). This may be necessary if the problem is caused by a permission error and you don't want to check and correct the permission on every file in this directory.

This issue is most likely caused by a permissions error and/or broken add-on installation. Please open Blender's installation directory and double click on the `blender_debug_log.cmd`. This will start Blender in debug mode and create log files. Open the add-on preferences again, then close Blender. The Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png) Please also try to temporarily load the factor default setting by opening Blender's installation directory and double clicking on the `blender_factory_startup.cmd`. Check if this allows you to open the add-on preferences. Be careful though, do *not* save the preferences, as this would overwrite your existing ones with the factory defaults (unless you intend to do that). If you don't care about saving your current user preferences and add-on installations or the factor startup has no positive effect, then you could rename or delete the `C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.90` directory (replace `[your username]` with your actual username). This may be necessary if the problem is caused by a permission error and you don't want to check and correct the permission on every file in this directory.

Robert Guetzkow commented

2020-11-03 09:59:43 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Francisco José Navarro Sánchez commented

2020-11-03 11:40:18 +01:00

Thank you very much. I test it in one version of blender file 2.91 but the error take place in all other versions. Regards.

blender_debug_output.txt

blender_system_info.txt

Thank you very much. I test it in one version of blender file 2.91 but the error take place in all other versions. Regards. [blender_debug_output.txt](https://archive.blender.org/developer/F9180421/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F9180422/blender_system_info.txt)

Robert Guetzkow commented

2020-11-03 12:57:06 +01:00

@FranciscoJoseNavarroSanchez you have several warnings about add-ons in the log file.

2020-11-03 11:23:40,400     INFO archipack_io_export_ifc.py 59 BlenderBIM addon not found No module named 'blenderbim'
2020-11-03 11:23:44,524     INFO __init__.py 76 ###### Starting new Blender session : 2020-11-03 11:23:44
2020-11-03 11:23:44,572    DEBUG checkdeps.py 9 GDAL Python binding unavailable
2020-11-03 11:23:44,572    DEBUG checkdeps.py 20 PyProj unavailable
2020-11-03 11:23:44,573    DEBUG checkdeps.py 31 Pillow unavailable
2020-11-03 11:23:44,622    DEBUG checkdeps.py 46 ImageIO Freeimage plugin available

----------------------------------------------

BlenderBIM addon not found No module named 'blenderbim'
Archipack PRO : blenderBIM addon not found, support for bim export will be disabled
Archipack PRO 2.3.1 : ready 

----------------------------------------------

CAD Transform 0.0.8 : ready
Registered Animation Nodes
Warning: add-on "BlenderGIS": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\BlenderGIS-master\__init__.py
Warning: add-on "CAD Transform": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\slcad_transform\__init__.py
Warning: add-on "Point Cloud Visualizer": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\space_view3d_point_cloud_visualizer.py
Warning: add-on "Archipack PRO": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\archipack_20\__init__.py
Warning: add-on "Import Agisoft PhotoScan Cameras (.xml)": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\io_import_photoscan_cameras.py
Warning: add-on "Import fSpy project": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\fspy_blender\__init__.py
Warning: add-on "Collection Manager": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Program Files\Blender Foundation\Blendeer 2.91\2.91\scripts\addons\object_collection_manager\__init__.py
Warning: add-on "Texel Density Checker": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\Texel_Density_3_1_281\__init__.py
Warning: add-on "LuxCore": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\BlendLuxCore\__init__.py
Warning: add-on "Power Sequencer": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Program Files\Blender Foundation\Blendeer 2.91\2.91\scripts\addons\power_sequencer\__init__.py
Warning: add-on "Magic UV": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead!
         C:\Program Files\Blender Foundation\Blendeer 2.91\2.91\scripts\addons\magic_uv\__init__.py
Switching to fully guarded memory allocator.

Please rename C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91 to C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91-orig. Start Blender again and check if the preferences display correctly.

@FranciscoJoseNavarroSanchez you have several warnings about add-ons in the log file. ```lines 2020-11-03 11:23:40,400 INFO archipack_io_export_ifc.py 59 BlenderBIM addon not found No module named 'blenderbim' 2020-11-03 11:23:44,524 INFO __init__.py 76 ###### Starting new Blender session : 2020-11-03 11:23:44 2020-11-03 11:23:44,572 DEBUG checkdeps.py 9 GDAL Python binding unavailable 2020-11-03 11:23:44,572 DEBUG checkdeps.py 20 PyProj unavailable 2020-11-03 11:23:44,573 DEBUG checkdeps.py 31 Pillow unavailable 2020-11-03 11:23:44,622 DEBUG checkdeps.py 46 ImageIO Freeimage plugin available ``` ```lines ---------------------------------------------- BlenderBIM addon not found No module named 'blenderbim' Archipack PRO : blenderBIM addon not found, support for bim export will be disabled Archipack PRO 2.3.1 : ready ---------------------------------------------- CAD Transform 0.0.8 : ready Registered Animation Nodes Warning: add-on "BlenderGIS": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\BlenderGIS-master\__init__.py Warning: add-on "CAD Transform": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\slcad_transform\__init__.py Warning: add-on "Point Cloud Visualizer": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\space_view3d_point_cloud_visualizer.py Warning: add-on "Archipack PRO": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\archipack_20\__init__.py Warning: add-on "Import Agisoft PhotoScan Cameras (.xml)": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\io_import_photoscan_cameras.py Warning: add-on "Import fSpy project": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\fspy_blender\__init__.py Warning: add-on "Collection Manager": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Program Files\Blender Foundation\Blendeer 2.91\2.91\scripts\addons\object_collection_manager\__init__.py Warning: add-on "Texel Density Checker": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\Texel_Density_3_1_281\__init__.py Warning: add-on "LuxCore": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91\scripts\addons\BlendLuxCore\__init__.py Warning: add-on "Power Sequencer": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Program Files\Blender Foundation\Blendeer 2.91\2.91\scripts\addons\power_sequencer\__init__.py Warning: add-on "Magic UV": 'wiki_url' in 'bl_info' is deprecated please use 'doc_url' instead! C:\Program Files\Blender Foundation\Blendeer 2.91\2.91\scripts\addons\magic_uv\__init__.py Switching to fully guarded memory allocator. ``` Please rename `C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91` to ` C:\Users\Fran J. NS\AppData\Roaming\Blender Foundation\Blender\2.91-orig`. Start Blender again and check if the preferences display correctly.

Robert Guetzkow commented

2020-11-11 10:51:10 +01:00

@FranciscoJoseNavarroSanchez Did my suggestion in the previous comment solve the issue for you? The issue is most likely caused by an add-on for instance due to an improperly formatted bl_info as reported in #82287.

@FranciscoJoseNavarroSanchez Did my suggestion in the previous comment solve the issue for you? The issue is most likely caused by an add-on for instance due to an improperly formatted `bl_info` as reported in #82287.

Robert Guetzkow commented

2020-11-18 11:40:39 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2020-11-18 11:40:39 +01:00

Robert Guetzkow self-assigned this 2020-11-18 11:40:39 +01:00

Robert Guetzkow commented

2020-11-18 11:40:39 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Add-on tab don't appears in preferences #82325