Crash on switching to other rendering view solid or grid mode #82470

New Issue

Leon Endris · 2020-11-06T21:48:40+01:00

Leon Endris commented

2020-11-06 21:48:40 +01:00

System Information
Operating system: Windows-8.1-6.3.9600-SP0 64 Bits
Graphics card: AMD Radeon R9 200 Series ATI Technologies Inc. 4.4.13283 Core Profile Context 14.501.1003.0

Blender Version
Broken: version: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: 3e85bb34d0

Short description of error
As soon as I click on another shading view (renderpreview or material preview mode) I get the error:

"Runtime Error!
Program: (...)\Blender\blender.exe
R6025

pure virtual function call"

when I click on OK the program crashes and closes itself

Exact steps for others to reproduce the error

Open Blender
make a new General project
click on renderpreview or material preview mode [the last two modes on the top right of the screen]

{F9221446, size = full}
{F9221452, size = full}

Thanks!

**System Information** Operating system: Windows-8.1-6.3.9600-SP0 64 Bits Graphics card: AMD Radeon R9 200 Series ATI Technologies Inc. 4.4.13283 Core Profile Context 14.501.1003.0 **Blender Version** Broken: version: 2.90.1, branch: master, commit date: 2020-09-23 06:43, hash: `3e85bb34d0` **Short description of error** As soon as I click on another shading view (renderpreview or material preview mode) I get the error: "Runtime Error! Program: (...)\Blender\blender.exe R6025 - pure virtual function call" when I click on OK the program crashes and closes itself **Exact steps for others to reproduce the error** - Open Blender - make a new General project - click on renderpreview or material preview mode [the last two modes on the top right of the screen] {[F9221446](https://archive.blender.org/developer/F9221446/image.png), size = full} {[F9221452](https://archive.blender.org/developer/F9221452/image.png), size = full} Thanks!

Leon Endris commented

2020-11-06 21:48:40 +01:00

Added subscriber: @ShortyTwo42

Robert Guetzkow commented

2020-11-07 00:17:42 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-11-07 00:17:42 +01:00

This comment was removed by @rjg

*This comment was removed by @rjg*

Robert Guetzkow commented

2020-11-07 00:24:05 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2020-11-07 00:24:05 +01:00

The R9 200 GPUs should be supported, as they are GCN first generation or later. Please try to update your graphics driver and report back if this resolves the issue. Since these are older GPUs it might be that AMD doesn't provide driver updates for your particular model anymore.

The [R9 200 ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_R5/R7/R9_200_series) GPUs should be supported, as they are GCN first generation or later. Please try to update your graphics driver and report back if this resolves the issue. Since these are older GPUs it might be that AMD doesn't provide driver updates for your particular model anymore.

Robert Guetzkow commented

2020-11-07 00:44:55 +01:00

If this doesn't solve the issue for you, please download Blender 2.92. Extract it and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

If this doesn't solve the issue for you, please download [Blender 2.92](https://builder.blender.org/download/). Extract it and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer). ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Leon Endris commented

2020-11-07 15:49:23 +01:00

First of all thanks for the fast reply.
I updated my graphics driver, but that didnt help.
Then I deinstalled my blender version and did as you said with Blender 2.92. When I tried to start Blender it crashed right at the start and only showed the power shell for a very short time. It gave out an empty debug report...

blender_debug_output.txt

First of all thanks for the fast reply. I updated my graphics driver, but that didnt help. Then I deinstalled my blender version and did as you said with Blender 2.92. When I tried to start Blender it crashed right at the start and only showed the power shell for a very short time. It gave out an empty debug report... [blender_debug_output.txt](https://archive.blender.org/developer/F9228459/blender_debug_output.txt)

Leon Endris commented

2020-11-09 16:28:43 +01:00

I manually searched for the newes driver for my graphics card and now it works. Thank you very much for your support ^^

Robert Guetzkow commented

2020-11-09 18:03:54 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2020-11-09 18:03:54 +01:00

Robert Guetzkow self-assigned this 2020-11-09 18:03:54 +01:00

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Crash on switching to other rendering view solid or grid mode #82470