Random irreproducible crashes #82761

New Issue

Ludvik Koutny · 2020-11-16T12:35:49+01:00

Ludvik Koutny commented

2020-11-16 12:35:49 +01:00

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: GeForce GTX 1080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 452.06

Blender Version
Broken: version: 2.90.1, branch: master (modified), commit date: 2020-09-23 06:43, hash: 3e85bb34d0
Worked: Unclear

Short description of error
I am getting multiple random irreproducible crashes in my production scenes. These crashes do not seem to have any clear correlation with my actions, so I am unable to crate a reproduction steps. I am at least attaching crash log files.

Exact steps for others to reproduce the error
Crash log files:
Herital_HeavyWeaponsDepot_V02.crash.txt
Herital_HeavyWeaponsDepot_V03.crash.txt

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: GeForce GTX 1080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 452.06 **Blender Version** Broken: version: 2.90.1, branch: master (modified), commit date: 2020-09-23 06:43, hash: `3e85bb34d0` Worked: Unclear **Short description of error** I am getting multiple random irreproducible crashes in my production scenes. These crashes do not seem to have any clear correlation with my actions, so I am unable to crate a reproduction steps. I am at least attaching crash log files. **Exact steps for others to reproduce the error** Crash log files: [Herital_HeavyWeaponsDepot_V02.crash.txt](https://archive.blender.org/developer/F9301421/Herital_HeavyWeaponsDepot_V02.crash.txt) [Herital_HeavyWeaponsDepot_V03.crash.txt](https://archive.blender.org/developer/F9301400/Herital_HeavyWeaponsDepot_V03.crash.txt)

Ludvik Koutny commented

2020-11-16 12:35:49 +01:00

Added subscriber: @Rawalanche

Robert Guetzkow commented

2020-11-16 13:41:07 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-11-16 13:41:07 +01:00

Both crashes happened during an undo operation. Unfortunately, this is difficult for us to reproduce and fix without specific steps that led to the crash. Is this limited to a particular file? If yes, then please try to create a minimal version that still allows to reproduce the issue.

Please also check if Blender 2.91 and 2.92 exhibit the same problem.

Both crashes happened during an undo operation. Unfortunately, this is difficult for us to reproduce and fix without specific steps that led to the crash. Is this limited to a particular file? If yes, then please try to create a *minimal* version that still allows to reproduce the issue. Please also check if [Blender 2.91 and 2.92 ](https://builder.blender.org/download/) exhibit the same problem.

Robert Guetzkow commented

2020-11-16 13:41:16 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2020-11-23 13:55:11 +01:00

Please provide the requested information otherwise this ticket will be closed as we cannot reproduce the issue with currently provided information and it has been inactive for over a week.

Ludvik Koutny commented

2020-11-23 14:18:46 +01:00

In #82761#1059575, @rjg wrote:
Please provide the requested information otherwise this ticket will be closed as we cannot reproduce the issue with currently provided information and it has been inactive for over a week.

Just close it then. As I stated in the report, these crashes are random and irreproducible. After exiting edit mode, during texture painting, after saving file. The only common factor seems to be undo but other than that, scenarios in which the crashes occur have nothing in common aside from being in more complex scene. They never occur in simple scenes, but their frequency increases with scene complexity. There's absolutely no way to reproduce them. I guess Blender just needs better crash logging.

> In #82761#1059575, @rjg wrote: > Please provide the requested information otherwise this ticket will be closed as we cannot reproduce the issue with currently provided information and it has been inactive for over a week. Just close it then. As I stated in the report, these crashes are random and irreproducible. After exiting edit mode, during texture painting, after saving file. The only common factor seems to be undo but other than that, scenarios in which the crashes occur have nothing in common aside from being in more complex scene. They never occur in simple scenes, but their frequency increases with scene complexity. There's absolutely no way to reproduce them. I guess Blender just needs better crash logging.

Robert Guetzkow commented

2020-11-23 14:56:40 +01:00

Before I close the ticket, could you please check if this only happens when using certain add-ons? If operators don't set the bl_options correctly and change ID data, then this can result in a crash on undo. Please use Help > Save System Info and upload the file.

Before I close the ticket, could you please check if this only happens when using certain add-ons? If operators don't set the `bl_options` correctly and change ID data, then this can result in a crash on undo. Please use *Help > Save System Info* and upload the file.

Ludvik Koutny commented

2020-11-25 12:37:21 +01:00

In #82761#1059659, @rjg wrote:
Before I close the ticket, could you please check if this only happens when using certain add-ons? If operators don't set the bl_options correctly and change ID data, then this can result in a crash on undo. Please use Help > Save System Info and upload the file.

In most cases no. I mean the addons are enabled, but most of the time, it crashes during things like texture painting, for which I use no addons. It occasionally happens after undoing addon operation, but not exclusively.
system-info.txt

> In #82761#1059659, @rjg wrote: > Before I close the ticket, could you please check if this only happens when using certain add-ons? If operators don't set the `bl_options` correctly and change ID data, then this can result in a crash on undo. Please use *Help > Save System Info* and upload the file. In most cases no. I mean the addons are enabled, but most of the time, it crashes during things like texture painting, for which I use no addons. It occasionally happens after undoing addon operation, but not exclusively. [system-info.txt](https://archive.blender.org/developer/F9372044/system-info.txt)

Robert Guetzkow commented

2020-12-04 13:36:54 +01:00

@Rawalanche Since we cannot reproduce this without repeatable steps, I'll close the ticket. If you are able to identify step by step instructions that lead to a crash, please open a new ticket.

Robert Guetzkow commented

2020-12-04 13:37:05 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2020-12-04 13:37:05 +01:00

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Random irreproducible crashes #82761