Newly loaded Blender 2.91 crashes at launch #83017

New Issue

Dailly · 2020-11-25T20:11:50+01:00

Dailly commented

2020-11-25 20:11:50 +01:00

System Information
Operating system: Windows-10-10.0.19041-SP0 64 Bits
Graphics card: AMD Radeon R5 235 ATI Technologies Inc. 4.5.13399 Core Profile Context 15.201.1151.1008

Blender Version
Blender 2.91.0, Commit date: 2020-11-25 08:34, Hash 0f45cab862

Short description of error
When launching Blender 2.91 on my Windows machine, the console windows and a wide blank window briefly appear and then both close immediatly
The previous 2.90.1 version of Blender works perfectly

Exact steps for others to reproduce the error
At launch

I attach here the blender.crash.txt file found in my TEMP directory
blender.crash.txt

Good luck
Thanks
PhDy

**System Information** Operating system: Windows-10-10.0.19041-SP0 64 Bits Graphics card: AMD Radeon R5 235 ATI Technologies Inc. 4.5.13399 Core Profile Context 15.201.1151.1008 **Blender Version** Blender 2.91.0, Commit date: 2020-11-25 08:34, Hash 0f45cab862b8 **Short description of error** When launching Blender 2.91 on my Windows machine, the console windows and a wide blank window briefly appear and then both close immediatly The previous 2.90.1 version of Blender works perfectly **Exact steps for others to reproduce the error** At launch I attach here the blender.crash.txt file found in my TEMP directory [blender.crash.txt](https://archive.blender.org/developer/F9374409/blender.crash.txt) Good luck Thanks PhDy

Dailly commented

2020-11-25 20:11:50 +01:00

Added subscriber: @PhDailly

forceengine commented

2020-11-25 20:23:45 +01:00

Added subscriber: @forceengine

forceengine commented

2020-11-25 20:23:45 +01:00

Might be the same as #83014

Evan Wilson commented

2020-11-25 21:27:05 +01:00

Added subscriber: @EAW

Evan Wilson commented

2020-11-25 21:27:05 +01:00

Changed status from 'Needs Triage' to: 'Archived'

Evan Wilson closed this issue

2020-11-25 21:27:05 +01:00

Evan Wilson commented

2020-11-25 21:27:05 +01:00

Thanks for the report. This GPU is below the minimum requirements for Blender, so there is no longer support for it. https://www.blender.org/download/requirements/

It is TeraScale 2 according to this website.

Installing the latest graphics driver sometimes helps to make such GPUs work, see here for more information. https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

If that doesn't help, you can go back to using Blender 2.90.1: https://www.blender.org/download/previous-versions/

@forceengine Thanks for the heads up! The crash stack trace you posted in #83014 is identical to the one here, so if you had made #83014 I’d merge this one into that one. But as the reporter didn’t upload the stack trace, I’ll handle it separately.

Thanks for the report. This GPU is below the minimum requirements for Blender, so there is no longer support for it. https://www.blender.org/download/requirements/ It is TeraScale 2 according [to this website.](https://www.techpowerup.com/gpu-specs/radeon-r5-235-oem.c2502) Installing the latest graphics driver sometimes helps to make such GPUs work, see here for more information. https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html If that doesn't help, you can go back to using Blender 2.90.1: https://www.blender.org/download/previous-versions/ @forceengine Thanks for the heads up! The crash stack trace you posted in #83014 is identical to the one here, so if you had made #83014 I’d merge this one into that one. But as the reporter didn’t upload the stack trace, I’ll handle it separately.

Travis commented

2020-12-25 08:31:18 +01:00

Added subscriber: @Travis.Designer

Travis commented

2020-12-25 08:31:18 +01:00

Hi
I can run 2.9.0 when install 2.9.1, they will crash at launch.
please check
My laptop specification:

Thank
Travis

Hi I can run 2.9.0 when install 2.9.1, they will crash at launch. please check My laptop specification: ![image.png](https://archive.blender.org/developer/F9529469/image.png) Thank Travis

Evan Wilson commented

2020-12-25 11:30:44 +01:00

@Travis.Designer According to this website, your GPU is TeraScale 3, which is also unsupported.

@Travis.Designer According to [this website](https://www.notebookcheck.net/AMD-Radeon-HD-7640G.69836.0.html), your GPU is TeraScale 3, which is also unsupported.

Robert Guetzkow commented

2020-12-25 11:31:23 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-12-25 11:31:23 +01:00

The AMD Radeon R5 235 is from the [AMD Radeon R5 200 series ]] and has the old TeraScale 2 micro-architecture. The https:*www.blender.org/download/requirements/ for Blender 2.8x and 2.9x state that [ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later is required for running Blender.

Supported Graphics Cards

NVIDIA: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro GPUs)

AMD: GCN 1st gen and newer (list of all AMD GPUs )

Intel: Haswell and newer (list of all Intel GPUs )

macOS: version 10.13 or newer with supported hardware

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. There is an issue with older graphics cards and their drivers, that Blender 2.92.0 will have an workaround for, enable by default (see D9667). You can either try to start Blender 2.91.0 from the terminal with the --debug-gpu-force-workarounds or with the blender_debug_gpu_glitchworkaround.cmd in Blender's installation directory. If this doesn't help and also Blender 2.92 doesn't start you will have to use a previous release of Blender with lower requirements.

The AMD Radeon R5 235 is from the [AMD Radeon R5 200 series ]] and has the old TeraScale 2 micro-architecture. The [[ https:*www.blender.org/download/requirements/ | minimum requirements ]] for Blender 2.8x and 2.9x state that [[ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later ](https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_R5/R7/R9_200_series) is required for running Blender. > **Supported Graphics Cards** > - **NVIDIA**: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) > - **AMD**: **GCN 1st gen and newer** ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) > - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) > - **macOS**: version 10.13 or newer with supported hardware Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. There is an issue with older graphics cards and their drivers, that Blender 2.92.0 will have an workaround for, enable by default (see [D9667](https://archive.blender.org/developer/D9667)). You can either try to start Blender 2.91.0 from the terminal with the `--debug-gpu-force-workarounds` or with the `blender_debug_gpu_glitchworkaround.cmd` in Blender's installation directory. If this doesn't help and also Blender 2.92 doesn't start you will have to use a [previous release of Blender ](https://download.blender.org/release/) with lower requirements.

Travis commented

2020-12-25 12:42:54 +01:00

Hi Robert
It work with 2.9.2
Thank Develop Team

Hi Robert It work with 2.9.2 Thank Develop Team ![image.png](https://archive.blender.org/developer/F9529790/image.png)

Dailly commented

2020-12-25 16:00:38 +01:00

Hi everyone,

I tried the current 2.92Alpha version (blender-2.92.0-af316d276144-windows64.zip) and it works with my old AMD Radeon R5 235 graphic card without debug options.

Great thanks to developers.
Ph.Dy

Hi everyone, I tried the current 2.92Alpha version (blender-2.92.0-af316d276144-windows64.zip) and it works with my old AMD Radeon R5 235 graphic card without *debug* options. Great thanks to developers. Ph.Dy

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Newly loaded Blender 2.91 crashes at launch #83017