System Crash on Startup #83065

Closed
opened 2020-11-26 17:47:59 +01:00 by Stefan Sliger · 4 comments

System Information
Operating system: Windows 10
Graphics card: AMD Radeon HD 6900 Series

Blender Version
Broken: 2.91
Worked: 2.90

Short description of error
Application opens a brief and small CMD window then a full size white screen for a half of a second before closing completely.

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

blender_debug_output.txt

blender_system_info.txt

**System Information** Operating system: Windows 10 Graphics card: AMD Radeon HD 6900 Series **Blender Version** Broken: 2.91 Worked: 2.90 **Short description of error** Application opens a brief and small CMD window then a full size white screen for a half of a second before closing completely. **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible). [blender_debug_output.txt](https://archive.blender.org/developer/F9381970/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F9381971/blender_system_info.txt)
Author

Added subscriber: @sjsliger

Added subscriber: @sjsliger

Added subscriber: @rjg

Added subscriber: @rjg

Changed status from 'Needs Triage' to: 'Archived'

Changed status from 'Needs Triage' to: 'Archived'

The crash seems to occur in the graphics driver. The AMD Radeon HD 6900 GPUs from the [AMD Radeon HD 6000 series ]] and have the old TeraScale 3 micro-architecture. The https:*www.blender.org/download/requirements/ for Blender 2.8x and 2.9x state that [ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later is required for running Blender.

Supported Graphics Cards

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Despite being unsupported, these issues can sometimes be solved by updating the graphics driver, if a more recent version is available. If this doesn't help you will have to use a previous release of Blender with lower requirements.

Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

The crash seems to occur in the graphics driver. The AMD Radeon HD 6900 GPUs from the [AMD Radeon HD 6000 series ]] and have the old TeraScale 3 micro-architecture. The [[ https:*www.blender.org/download/requirements/ | minimum requirements ]] for Blender 2.8x and 2.9x state that [[ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later ](https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_HD_6000_series) is required for running Blender. > **Supported Graphics Cards** > - **NVIDIA**: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) > - **AMD**: **GCN 1st gen and newer** ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) > - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) > - **macOS**: version 10.13 or newer with supported hardware Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Despite being unsupported, these issues can sometimes be solved by updating the graphics driver, if a more recent version is available. If this doesn't help you will have to use a [previous release of Blender ](https://download.blender.org/release/) with lower requirements. Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.
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Reference: blender/blender#83065
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