Blender 2.91 Crash on start - wont event open #83125

New Issue

Md. Iftikhar Alam Omar · 2020-11-27T18:40:53+01:00

2020-11-27 18:40:53 +01:00

System Information
OS: Windows 10
Graphics card: AMD Radeon HD 7570M
Processor: i5
Ram: 4GB

Blender Version
Any Blender 2.91

Short description of error
Blender 2.91 never opens.

Exact steps for others to reproduce the error
Double click the Blender.exe file in the blender 2.91 folder.
The small black terminal / console window opens, then the main window appear for Blender but goes away in a second or so. Both windows closed.
Always.

System Information OS: Windows 10 Graphics card: AMD Radeon HD 7570M Processor: i5 Ram: 4GB Blender Version Any Blender 2.91 Short description of error Blender 2.91 never opens. Exact steps for others to reproduce the error Double click the Blender.exe file in the blender 2.91 folder. The small black terminal / console window opens, then the main window appear for Blender but goes away in a second or so. Both windows closed. Always.

Bastien Montagne was assigned by Md. Iftikhar Alam Omar

2020-11-27 18:40:53 +01:00

Md. Iftikhar Alam Omar commented

2020-11-27 18:40:53 +01:00

Changed status from 'Needs Triage' to: 'Needs Developer To Reproduce'

Md. Iftikhar Alam Omar commented

2020-11-27 18:40:53 +01:00

Added subscribers: @iftikhar, @fclem, @mont29

Robert Guetzkow commented

2020-11-27 18:59:53 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-11-27 18:59:53 +01:00

Changed status from 'Needs Developer To Reproduce' to: 'Archived'

Robert Guetzkow closed this issue

2020-11-27 18:59:53 +01:00

Robert Guetzkow commented

2020-11-27 18:59:53 +01:00

Please don't assign the ticket or set the status yourself, unless one of our developer instructs you to.

The AMD Radeon HD 7570M is from the [AMD Radeon HD 7000M series ]] and has the old TeraScale 2 micro-architecture. The https:*www.blender.org/download/requirements/ for Blender 2.8x and 2.9x state that [ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later is required for running Blender.

Supported Graphics Cards

NVIDIA: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro GPUs)

AMD: GCN 1st gen and newer (list of all AMD GPUs )

Intel: Haswell and newer (list of all Intel GPUs )

macOS: version 10.13 or newer with supported hardware

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Sometimes it is possible to work around these issues by installing a newer graphics driver version, if one exists, despite the hardware is not being officially supported. If this doesn't help you will have to use a previous release of Blender with lower requirements.

Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

Please don't assign the ticket or set the status yourself, unless one of our developer instructs you to. The AMD Radeon HD 7570M is from the [AMD Radeon HD 7000M series ]] and has the old TeraScale 2 micro-architecture. The [[ https:*www.blender.org/download/requirements/ | minimum requirements ]] for Blender 2.8x and 2.9x state that [[ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later ](https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_HD_7000M_series) is required for running Blender. > **Supported Graphics Cards** > - **NVIDIA**: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) > - **AMD**: **GCN 1st gen and newer** ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) > - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) > - **macOS**: version 10.13 or newer with supported hardware Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Sometimes it is possible to work around these issues by installing a newer graphics driver version, if one exists, despite the hardware is not being officially supported. If this doesn't help you will have to use a [previous release of Blender ](https://download.blender.org/release/) with lower requirements. Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

Robert Guetzkow commented

2020-11-27 19:02:48 +01:00

For future bug reports, please follow this guide .

For future bug reports, please follow [this guide ](https://wiki.blender.org/wiki/User:Rjg/HowToBugReport).

Md. Iftikhar Alam Omar commented

2020-11-28 06:35:23 +01:00

But Blender 2.8 and LTS 2.83 Runs fine.

Can you please explain it a bit for me?

In #83125#1063468, @rjg wrote:
Please don't assign the ticket or set the status yourself, unless one of our developer instructs you to.

The AMD Radeon HD 7570M is from the [AMD Radeon HD 7000M series ]] and has the old TeraScale 2 micro-architecture. The https:*www.blender.org/download/requirements/ for Blender 2.8x and 2.9x state that [ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later is required for running Blender.

Supported Graphics Cards

NVIDIA: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro GPUs)

AMD: GCN 1st gen and newer (list of all AMD GPUs )

Intel: Haswell and newer (list of all Intel GPUs )

macOS: version 10.13 or newer with supported hardware

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Sometimes it is possible to work around these issues by installing a newer graphics driver version, if one exists, despite the hardware is not being officially supported. If this doesn't help you will have to use a previous release of Blender with lower requirements.

Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

But Blender 2.8 and LTS 2.83 Runs fine. Can you please explain it a bit for me? > In #83125#1063468, @rjg wrote: > Please don't assign the ticket or set the status yourself, unless one of our developer instructs you to. > > The AMD Radeon HD 7570M is from the [AMD Radeon HD 7000M series ]] and has the old TeraScale 2 micro-architecture. The [[ https:*www.blender.org/download/requirements/ | minimum requirements ]] for Blender 2.8x and 2.9x state that [[ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later ](https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_HD_7000M_series) is required for running Blender. > >> **Supported Graphics Cards** >> - **NVIDIA**: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) >> - **AMD**: **GCN 1st gen and newer** ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) >> - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) >> - **macOS**: version 10.13 or newer with supported hardware > > Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Sometimes it is possible to work around these issues by installing a newer graphics driver version, if one exists, despite the hardware is not being officially supported. If this doesn't help you will have to use a [previous release of Blender ](https://download.blender.org/release/) with lower requirements. > > Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

Robert Guetzkow commented

2020-11-28 09:35:18 +01:00

@iftikhar The status of a graphics card being unsupported doesn't mean that it immediately stops working. It means that developers will not test on this hardware and won't support workarounds for the issues with the graphics drivers. Since these old graphics cards are considered legacy hardware by the vendors and don't receive update for graphics drivers anymore, it becomes increasingly likely that following releases of Blender won't work properly on it anymore. Bugs in the graphics driver are not getting fixed, for example the Radeon HD 7570M hasn't received a WHQL driver update since 2015.

Ignatious commented

2021-01-09 20:49:24 +01:00

Added subscriber: @Lingxian93

Ignatious commented

2021-01-09 20:49:24 +01:00

In #83125#1063789, @iftikhar wrote:
But Blender 2.8 and LTS 2.83 Runs fine.

Can you please explain it a bit for me?

In #83125#1063468, @rjg wrote:
Please don't assign the ticket or set the status yourself, unless one of our developer instructs you to.

The AMD Radeon HD 7570M is from the [AMD Radeon HD 7000M series ]] and has the old TeraScale 2 micro-architecture. The https:*www.blender.org/download/requirements/ for Blender 2.8x and 2.9x state that [ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later is required for running Blender.

Supported Graphics Cards

NVIDIA: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro GPUs)

AMD: GCN 1st gen and newer (list of all AMD GPUs )

Intel: Haswell and newer (list of all Intel GPUs )

macOS: version 10.13 or newer with supported hardware

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Sometimes it is possible to work around these issues by installing a newer graphics driver version, if one exists, despite the hardware is not being officially supported. If this doesn't help you will have to use a previous release of Blender with lower requirements.

Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

I have the same system, unfortunately there aren't new drivers available for this gpu. You can however force 2.91 to run by using the cmd batch file "blender_debug_gpu_glitchworkaround", but materials won't render properly on the viewport. So just use previous blender versions, 2.90 runs just fine

> In #83125#1063789, @iftikhar wrote: > But Blender 2.8 and LTS 2.83 Runs fine. > > Can you please explain it a bit for me? > >> In #83125#1063468, @rjg wrote: >> Please don't assign the ticket or set the status yourself, unless one of our developer instructs you to. >> >> The AMD Radeon HD 7570M is from the [AMD Radeon HD 7000M series ]] and has the old TeraScale 2 micro-architecture. The [[ https:*www.blender.org/download/requirements/ | minimum requirements ]] for Blender 2.8x and 2.9x state that [[ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later ](https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_HD_7000M_series) is required for running Blender. >> >>> **Supported Graphics Cards** >>> - **NVIDIA**: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) >>> - **AMD**: **GCN 1st gen and newer** ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) >>> - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) >>> - **macOS**: version 10.13 or newer with supported hardware >> >> Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. Sometimes it is possible to work around these issues by installing a newer graphics driver version, if one exists, despite the hardware is not being officially supported. If this doesn't help you will have to use a [previous release of Blender ](https://download.blender.org/release/) with lower requirements. >> >> Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver. I have the same system, unfortunately there aren't new drivers available for this gpu. You can however force 2.91 to run by using the cmd batch file "blender_debug_gpu_glitchworkaround", but materials won't render properly on the viewport. So just use previous blender versions, 2.90 runs just fine

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

Blender 2.91 Crash on start - wont event open #83125