Blender 2.91.0 crashes at launch time #83157

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opened 2020-11-28 18:40:28 +01:00 by Vincent Clémencon · 5 comments

System Information
Operating system: Windows 10 64 bits
Graphics card: AMD Radeon HD 5800 series

Blender 2.91.0
Broken: the application starts and closes immediately

Short description of error
Hi,

Blender 2.91 fails to launch. I have no popup, no information. The Blender's prompt window pops and disappears instantly without any other notices.
My workstation is pretty old but I haven't that issue with previous Blender versions (2.83, 2.90)
Are there any command lines I can type to at least getting a log file for the dev team?

Exact steps for others to reproduce the error
Double click on Blender Icon{F9400825}

2020-11-28 12_39_22-2020-05-29_11_09_50-Gestionnaire_de_périphériques.jpg (267×44).jpg

**System Information** Operating system: Windows 10 64 bits Graphics card: AMD Radeon HD 5800 series **Blender 2.91.0** Broken: the application starts and closes immediately **Short description of error** Hi, Blender 2.91 fails to launch. I have no popup, no information. The Blender's prompt window pops and disappears instantly without any other notices. My workstation is pretty old but I haven't that issue with previous Blender versions (2.83, 2.90) Are there any command lines I can type to at least getting a log file for the dev team? **Exact steps for others to reproduce the error** Double click on Blender Icon{[F9400825](https://archive.blender.org/developer/F9400825/2020-11-28_12_38_54-2020-05-29_11_08_12-Panneau_de_configuration_Tous_les_Panneaux_de_configuration_.jpg)} ![2020-11-28 12_39_22-2020-05-29_11_09_50-Gestionnaire_de_périphériques.jpg (267×44).jpg](https://archive.blender.org/developer/F9400829/2020-11-28_12_39_22-2020-05-29_11_09_50-Gestionnaire_de_périphériques.jpg__267_44_.jpg)

Added subscriber: @vclemencon

Added subscriber: @vclemencon

Added subscriber: @rjg

Added subscriber: @rjg

Changed status from 'Needs Triage' to: 'Archived'

Changed status from 'Needs Triage' to: 'Archived'

The [AMD Radeon 5000 series ]] has the old TeraScale 2 micro-architecture. The https:*www.blender.org/download/requirements/ for Blender 2.8x and 2.9x state that [ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later is required for running Blender.

Supported Graphics Cards

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. You may have to use a previous release of Blender with lower requirements.

Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

The [AMD Radeon 5000 series ]] has the old TeraScale 2 micro-architecture. The [[ https:*www.blender.org/download/requirements/ | minimum requirements ]] for Blender 2.8x and 2.9x state that [[ https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Features_Overview | GCN first generation or later ](https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#Radeon_HD_5000_series) is required for running Blender. > **Supported Graphics Cards** > - **NVIDIA**: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) > - **AMD**: **GCN 1st gen and newer** ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) > - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) > - **macOS**: version 10.13 or newer with supported hardware Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. You may have to use a [previous release of Blender ](https://download.blender.org/release/) with lower requirements. Please create a new report in case the issue is also happening on a system that fulfills the minimum requirements and uses a current graphics driver.

Thanks for the fast answer.
I was already planning to upgrade my workstation, I have now a very good reason to do it sooner :)

Thanks for the fast answer. I was already planning to upgrade my workstation, I have now a very good reason to do it sooner :)
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Reference: blender/blender-addons#83157
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