OpenCL with Intel GPU freezes Blender on Linux #83308

Closed
opened 2020-12-02 09:00:36 +01:00 by Nicola Landro · 21 comments

System Information
Operating system: Linux Mint 20 and 19.3
Graphics card: Intel UHD Graphics 600 and Intel UHD Graphics 630

Blender Version
Broken: 2.90.1
Worked: unknown

Short description of error
Blender freezes on OpenCL selection.

Exact steps for others to reproduce the error

  • install 'intel-opencl-icd' to have the OpenCL driver
  • go to Blender system settings -> click on OpenCL
  • Blender freezes
  • (I try also the options "CYCLES_OPENCL_SPLIT_KERNEL_TEST=1" and "CYCLES_OPENCL_TEST=true" also combined but I have the same problem.)
**System Information** Operating system: Linux Mint 20 and 19.3 Graphics card: Intel UHD Graphics 600 and Intel UHD Graphics 630 **Blender Version** Broken: 2.90.1 Worked: unknown **Short description of error** Blender freezes on OpenCL selection. **Exact steps for others to reproduce the error** - install 'intel-opencl-icd' to have the OpenCL driver - go to Blender system settings -> click on OpenCL - Blender freezes - (I try also the options "CYCLES_OPENCL_SPLIT_KERNEL_TEST=1" and "CYCLES_OPENCL_TEST=true" also combined but I have the same problem.)
Author

Added subscriber: @z-uo

Added subscriber: @z-uo

Added subscriber: @rjg

Added subscriber: @rjg

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

Based on the description this may be an issue with the OpenCL driver, depending on why it freezes. Could you please start Blender with the --debug and --debug-gpu flags and redirect the output in a file. Perhaps this tells us why Blender is freezing.

Based on the description this may be an issue with the OpenCL driver, depending on why it freezes. Could you please start Blender with the `--debug` and `--debug-gpu` flags and redirect the output in a file. Perhaps this tells us why Blender is freezing.
Author

In #83308#1066624, @rjg wrote:
Based on the description this may be an issue with the OpenCL driver, depending on why it freezes. Could you please start Blender with the --debug and --debug-gpu flags and redirect the output in a file. Perhaps this tells us why Blender is freezing.

test.log
in this file you can find the log, I do not see nothing strange. I do the same thing also for the computer with UHD600 and I have the same log without some line:
test2.log

> In #83308#1066624, @rjg wrote: > Based on the description this may be an issue with the OpenCL driver, depending on why it freezes. Could you please start Blender with the `--debug` and `--debug-gpu` flags and redirect the output in a file. Perhaps this tells us why Blender is freezing. [test.log](https://archive.blender.org/developer/F9426596/test.log) in this file you can find the log, I do not see nothing strange. I do the same thing also for the computer with UHD600 and I have the same log without some line: [test2.log](https://archive.blender.org/developer/F9433578/test2.log)

Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'

Added subscriber: @jesterking

Added subscriber: @jesterking

I don't see any errors in the logs. Are you able to save Blender's system information (Help > Save System Info)? If yes, please upload that file.

According to @jesterking in #67954 the Intel OpenCL driver caused issues in the past, so this might be related.

I don't see any errors in the logs. Are you able to save Blender's system information (*Help > Save System Info*)? If yes, please upload that file. According to @jesterking in #67954 the Intel OpenCL driver caused issues in the past, so this might be related.

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Author

No, I cannot, after the click on OpenCL the blender window is frozen, I can move my mouse, but blender does not do response. It is literally frozen.
The problems seams to be easy to replicate by developers, but I do not know how to help. Do you have any suggestions? Can I debug it by myself in a different way?

No, I cannot, after the click on OpenCL the blender window is frozen, I can move my mouse, but blender does not do response. It is literally frozen. The problems seams to be easy to replicate by developers, but I do not know how to help. Do you have any suggestions? Can I debug it by myself in a different way?

@z-uo I didn't mean after changing the preferences. Just open Blender and then try to select Help > Save System Info in the top menu.

@z-uo I didn't mean after changing the preferences. Just open Blender and then try to select *Help > Save System Info* in the top menu.
Author

system-info_1h.txt file for the UHD 600. Strangely after saving this file blender freeze but I think that it saves it correctly.

[system-info_1h.txt](https://archive.blender.org/developer/F9508262/system-info_1h.txt) file for the UHD 600. Strangely after saving this file blender freeze but I think that it saves it correctly.

@z-uo no the file is incomplete. Trying to get the OpenCL devices seems to generally cause the freeze then. Have you check if it works properly when you uninstall intel-opencl-icd?

@z-uo no the file is incomplete. Trying to get the OpenCL devices seems to generally cause the freeze then. Have you check if it works properly when you uninstall `intel-opencl-icd`?
Author

I simply do

sudo apt install intel-opencl-icd

Can I exec something else?

I simply do ``` sudo apt install intel-opencl-icd ``` Can I exec something else?

If you want to uninstall, then use sudo apt uninstall intel-opencl-icd.

If you want to uninstall, then use `sudo apt uninstall intel-opencl-icd`.
Author

And after uninstall what can I do? I try to reinstall? (If I uninstall it when I go to the tab blender say me that open cl is not installed.)

And after uninstall what can I do? I try to reinstall? (If I uninstall it when I go to the tab blender say me that open cl is not installed.)

One of our GPU devs will have to take a look. As far as I'm aware the OpenCL rendering using the Intel OpenCL driver is not officially supported by Blender.

One of our GPU devs will have to take a look. As far as I'm aware the OpenCL rendering using the Intel OpenCL driver is not officially supported by Blender.
Author

Ok, because I read that the only requirement is OpenGL>3.3 and it is true for the GPUs but this GPUs are not powerful, maybe exist other limitation? And those GPUs is not supported? Where I can find a list of supported GPUs?

Ok, because I read that the only requirement is OpenGL>3.3 and it is true for the GPUs but this GPUs are not powerful, maybe exist other limitation? And those GPUs is not supported? Where I can find a list of supported GPUs?

You're referring the [minimum requirements ]], the requirements for [ https:*docs.blender.org/manual/en/latest/render/cycles/gpu_rendering.html#supported-hardware | GPU rendering are higher. According to the manual we only officially support OpenCL rendering on AMD GPUs.

You're referring the [minimum requirements ]], the requirements for [[ https:*docs.blender.org/manual/en/latest/render/cycles/gpu_rendering.html#supported-hardware | GPU rendering ](https:*www.blender.org/download/requirements/) are higher. According to the manual we only officially support OpenCL rendering on AMD GPUs.
Author

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Author

The version of opengl is correct, but the memory is shared and not dedicated, it can be the problem, so all the family of this gpus are not supported I think, thank you for the support!

The version of opengl is correct, but the memory is shared and not dedicated, it can be the problem, so all the family of this gpus are not supported I think, thank you for the support!
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Reference: blender/blender#83308
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