Crash in macOS Big Sur when not using after some time #83683

New Issue

Micah Henning · 2020-12-11T22:30:49+01:00

Micah Henning commented

2020-12-11 22:30:49 +01:00

System Information
Operating system: Darwin-20.1.0-x86_64-i386-64bit 64 Bits
Graphics card: AMD Radeon Pro 560X OpenGL Engine ATI Technologies Inc. 4.1 ATI-4.0.47

Blender Version
Broken: version: 2.91.0, branch: master, commit date: 2020-11-25 08:34, hash: 0f45cab862

Short description of error
Blender crashes in macOS Big Sur after leaving open for some time. It has happened consistently (every time), three times in total.

Apple crash dump: https://pastebin.com/4iJ8MDWp

Sadly, no Blender crash log was found in /tmp.

Furthermore, recovering the session fails with error No such file or directory. I'm happy to open another bug report for this if it's not related.
{F9503369, size=full}

Exact steps for others to reproduce the error

Create a new General file
Walk away
Come back a few hours later
Click anywhere in the viewport
See the crash

I realize this isn't a lot to go on. Let me know what else I can do. I've lost a lot of progress due to this issue so I'm invested in its resolution. :)

**System Information** Operating system: Darwin-20.1.0-x86_64-i386-64bit 64 Bits Graphics card: AMD Radeon Pro 560X OpenGL Engine ATI Technologies Inc. 4.1 ATI-4.0.47 **Blender Version** Broken: version: 2.91.0, branch: master, commit date: 2020-11-25 08:34, hash: `0f45cab862` **Short description of error** Blender crashes in macOS Big Sur after leaving open for some time. It has happened consistently (every time), three times in total. Apple crash dump: https://pastebin.com/4iJ8MDWp Sadly, no Blender crash log was found in `/tmp`. Furthermore, recovering the session fails with error `No such file or directory`. I'm happy to open another bug report for this if it's not related. {[F9503369](https://archive.blender.org/developer/F9503369/image.png), size=full} **Exact steps for others to reproduce the error** 1. Create a new General file 2. Walk away 3. Come back a few hours later 4. Click anywhere in the viewport 5. See the crash I realize this isn't a lot to go on. Let me know what else I can do. I've lost a lot of progress due to this issue so I'm invested in its resolution. :)

Micah Henning commented

2020-12-11 22:30:49 +01:00

Added subscriber: @micchickenburger

Richard Antalik commented

2020-12-22 12:54:07 +01:00

Added subscriber: @iss

Richard Antalik commented

2020-12-22 12:54:07 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2020-12-22 12:54:07 +01:00

Can you check if this happens when machine enters sleep mode and if it doesn't happen when you disable sleep mode?

This could be duplicate of #70856

Can you check if this happens when machine enters sleep mode and if it doesn't happen when you disable sleep mode? This could be duplicate of #70856

Oswaldo E Sandoval G commented

2020-12-25 21:46:13 +01:00

Added subscriber: @oswaldo.sndvl

Digital Monk commented

2020-12-29 18:01:56 +01:00

Added subscriber: @digital-monk

Robert Guetzkow commented

2021-01-11 15:46:00 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2021-01-11 15:46:00 +01:00

@micchickenburger Please provide the requested information.

Robert Guetzkow commented

2021-01-28 15:01:56 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Robert Guetzkow closed this issue

2021-01-28 15:01:56 +01:00

Robert Guetzkow commented

2021-01-28 15:01:56 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Giuseppe Bertini commented

2021-02-01 18:27:42 +01:00

Added subscriber: @giuseb

Giuseppe Bertini commented

2021-02-01 18:27:42 +01:00

MacBook Pro 16", late 2020
AMD Radeon Pro 5500M 4 GB
macOS 11.1 "Big Sur"
Blender 2.91.2

Very frequent but difficult-to-predict crash when Blender has been running in the background for "a while".
Usually, I switch back to Blender from another application, click anywhere or do anything at all, and--zap, it's gone.
I am a new user here, please let me know what specific information may help.

Thanks,
Giuseppe

MacBook Pro 16", late 2020 AMD Radeon Pro 5500M 4 GB macOS 11.1 "Big Sur" Blender 2.91.2 Very frequent but difficult-to-predict crash when Blender has been running in the background for "a while". Usually, I switch back to Blender from another application, click anywhere or do anything at all, and--zap, it's gone. I am a new user here, please let me know what specific information may help. Thanks, Giuseppe

Micah Henning commented

2021-02-01 18:37:37 +01:00

Apologies for the delay. I think this issue only happened when using the CPU renderer. When I enabled the Radeon renderer the app stopped crashing.

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Crash in macOS Big Sur when not using after some time #83683