Page MenuHome

Blender will not launch
Closed, DuplicatePublic

Description

Blender 2.91.2, Commit date: 2021-01-19 16:15, Hash 5be9ef417703
backtrace
Exception Record:

ExceptionCode : EXCEPTION_ACCESS_VIOLATION Exception Address : 0x0000000000000000 Exception Module : Exception Flags : 0x00000000 Exception Parameters : 0x2 Parameters[0] : 0x0000000000000008 Parameters[1] : 0x0000000000000000

Stack trace: blender.exe :0x00007FF6AFBD6AD0 bli_windows_system_backtrace_stack_thread blender.exe :0x00007FF6AFBD5D40 BLI_system_backtrace blender.exe :0x00007FF6ABCDD950 windows_exception_handler KERNELBASE.dll :0x00007FF82DACC060 UnhandledExceptionFilter InProcessClient64.dll:0x00007FF82D0980B8 Symbols not available

Loaded Modules : 0x00007FF6ABBB0000 2.9.1.0 blender.exe C:\Program Files\Blender Foundation\Blender 2.91\blender.pdb 0x000001F529AF0000 ntd1l.dll
0x000001F529CF0000 kern3l32.dll
0x00007FF82FD70000 10.0.19041.662 ntdll.dll
0x00007FF82E3B0000 10.0.19041.662 KERNEL32.DLL
0x00007FF82D9C0000 10.0.19041.662 KERNELBASE.dll
0x00007FF82D030000 4.6.2.144 InProcessClient64.dll
0x00007FF82EF90000 10.0.19041.610 ADVAPI32.dll
0x00007FF82E480000 7.0.19041.546 msvcrt.dll
0x00007FF82E2B0000 10.0.19041.746 sechost.dll
0x00007FF82F040000 10.0.19041.746 RPCRT4.dll
0x00007FF82ED80000 10.0.19041.746 USER32.dll
0x00007FF82DC90000 10.0.19041.746 win32u.dll
0x00007FF82F9E0000 10.0.19041.746 GDI32.dll
0x00007FF82DCC0000 10.0.19041.746 gdi32full.dll
0x00007FF829670000 2019.9.0.0 tbb.dll
0x00007FF82D7F0000 10.0.19041.546 msvcp_win.dll
0x00007FF82D890000 10.0.19041.546 ucrtbase.dll
0x00007FF82F290000 10.0.19041.746 SHELL32.dll
0x00007FF82D670000 10.0.19041.546 CFGMGR32.dll
0x00007FF81E640000 10.0.19041.1 SHFOLDER.dll
0x00007FF82E520000 10.0.19041.546 WS2_32.dll
0x00007FF82FC00000 10.0.19041.746 ole32.dll
0x00007FFFE76D0000 10.0.19041.546 OPENGL32.dll
0x00007FFFCCD30000 3.7.7150.1013 python37.dll
0x00007FFFDAD10000 7.0.0.0 openvdb.dll
0x00007FF82DEF0000 10.0.19041.746 combase.dll
0x00007FF82DEE0000 10.0.19041.546 PSAPI.DLL
0x00007FF82EF30000 10.0.19041.746 SHLWAPI.dll
0x00007FF82ED50000 10.0.19041.546 IMM32.dll
0x00007FFFBC9E0000 58.54.100.0 avcodec-58.dll
0x00007FFFCC9F0000 58.29.100.0 avformat-58.dll
0x00007FF8295D0000 58.8.100.0 avdevice-58.dll
0x00007FF82EC80000 10.0.19041.546 OLEAUT32.dll
0x00007FFFEE260000 56.31.100.0 avutil-56.dll
0x00007FF81CC40000 5.5.100.0 swscale-5.dll
0x00007FF82D990000 10.0.19041.662 bcrypt.dll
0x0000000070440000 1.0.28.0 libsndfile-1.dll
0x00007FFFEA390000 2.0.12.0 SDL2.dll
0x00007FFFED130000 1.20.1.0 OpenAL32.dll
0x000000006ACC0000 libgmp-10.dll
0x00007FF8295C0000 2019.9.0.0 tbbmalloc_proxy.dll
0x00007FF82E590000 10.0.19041.546 SETUPAPI.dll
0x00007FF81C380000 14.26.28720.3 MSVCP140.dll
0x00007FF8273D0000 14.26.28720.3 VCRUNTIME140.dll
0x00007FF829590000 14.26.28720.3 VCRUNTIME140_1.dll
0x00007FF82C690000 6.10.19041.746 COMCTL32.dll
0x00007FF82CBF0000 10.0.19041.546 VERSION.dll
0x00007FF825C00000 10.0.19041.1 AVIFIL32.dll
0x00007FFFE7660000 10.0.19041.546 GLU32.dll
0x00007FF82CCB0000 10.0.19041.488 dbghelp.dll
0x0000000070680000 libfftw3-3.dll
0x00007FF822C60000 3.5.100.0 swresample-3.dll
0x00007FF81FAE0000 10.0.19041.546 Secur32.dll
0x00007FF825340000 10.0.19041.1 AVICAP32.dll
0x00007FF81E6E0000 10.0.19041.546 WINMM.dll
0x00007FF8116C0000 2019.9.0.0 tbbmalloc.dll
0x00007FFFF0590000 10.0.19041.1 MSACM32.dll
0x00007FFFE0500000 10.0.19041.1 MSVFW32.dll
0x00007FF81E410000 10.0.19041.1 winmmbase.dll
0x00007FF82D360000 10.0.19041.662 SSPICLI.DLL
0x00007FF82FB50000 10.0.19041.746 shcore.dll
0x00007FF82AD90000 10.0.19041.546 kernel.appcore.dll
0x00007FF82A5F0000 10.0.19041.746 windows.storage.dll
0x00007FF82C5F0000 10.0.19041.662 Wldp.dll
0x00007FF829210000 10.0.19041.746 uxtheme.dll
0x00007FF82D6C0000 10.0.19041.662 bcryptPrimitives.dll
0x00007FFFDE8B0000 7.4.0.128 DpoFeedb.dll
0x00007FF82D3A0000 10.0.19041.572 USERENV.dll
0x00007FF82D3E0000 10.0.19041.546 profapi.dll
0x00007FF82EBD0000 2001.12.10941.16384 clbcatq.dll
0x00007FF823590000 10.0.19041.746 MMDevApi.dll
0x00007FF82D250000 10.0.19041.546 DEVOBJ.dll
0x00007FF823820000 10.0.19041.746 AUDIOSES.DLL
0x00007FF82CEA0000 10.0.19041.546 powrprof.dll
0x00007FF82C930000 UMPDC.dll
0x00007FF829E90000 10.0.19041.546 resourcepolicyclient.dll
0x00007FF82F170000 10.0.19041.746 MSCTF.dll
0x00007FFFE7590000 10.0.19041.746 dataexchange.dll
0x00007FF829320000 10.0.19041.746 d3d11.dll
0x00007FF827A50000 10.0.19041.746 dcomp.dll
0x00007FF82AE00000 10.0.19041.746 dxgi.dll
0x00007FF8239E0000 10.0.19041.746 twinapi.appcore.dll
0x00007FF8242E0000 10.0.19041.746 AppXDeploymentClient.dll
0x00007FFFBBA00000 27.20.100.8854 ig9icd64.dll
0x00007FF829E60000 10.0.19041.746 dwmapi.dll

Python backtrace
any help would be greadtly appreciated.

thanks!

Event Timeline

Falk David (filedescriptor) changed the task status from Needs Triage to Needs Information from User.Feb 9 2021, 6:41 PM

Please add your system information including operating system, graphics card, and driver version to the report.

Windows 10 version 20H2
Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
NVIDIA Quadro P2000 Driver Version 26.21.14.4250
updated NVIDIA Driver to 27.21.14.6140 and still will not launch

Please try if the workaround described in T78799 allows you to start Blender. This appears to be the same problem as reported in T72098.

yes, that did resolve the issue. Thank you!