Crash rendering simple scene with a fluid sim #86102

New Issue

Michael Heidrich · 2021-02-28T20:28:40+01:00

Michael Heidrich commented

2021-02-28 20:28:40 +01:00

System Information
Operating system: Win 10 64x
Graphics card: RTX 2080

Blender Version
Broken: 2.91.2
Worked: Unknown

Short description of error

Hitting the render button of a simple scene with a fluid sim causes Blender to crash.
After hitting the render button, the output window appears. After 15-20 seconds Blender closes without further messages. The top bar of the output window, which usually shows the preparation steps for the rendering stays empty.
Often, Blender already crashes during the calculation of the fluid sim.

The error is related to one specific computer. CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
Testing the same scene on another computer works just fine. CPU: AMD Ryzen 7 3700X 8-Core Processor @ 3.60 GHz

Attached is the crash log, system info and the scene log file.
The main error is:

OpenCL error: CL_INVALID_VALUE in __clewGetDeviceInfo(device_id, 0x1030, sizeof(data), &data, NULL)

AB Water Splash 09.3.crash.txt
blender_debug_output.txt
blender_system_info.txt

Exact steps for others to reproduce the error
I took all steps I could think of to find the problem:

I made sure it is not a memory problem. The scene uses 20 GB of the available 32 GB.
The scene file is not corrupt and working well on another computer.
I updated all drivers, esp. graphic card drivers to latest NVidia gaming drivers. I also tried the NVidia studio drivers, but the same problem occures.
There is barely any other software installed. The sole purpose of this computer is to render Blender scenes.
Hardware testing of RAM shows no errors.

What is special in my case is the way I am accessing the computer.
The computer is located in the company office and I use the remote software AnyDesk to access it.

Maybe the developers can find the same bug when they use the same CPU. (Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz)
File to teste:
AB Water Splash 09.3.blend

**System Information** Operating system: Win 10 64x Graphics card: RTX 2080 **Blender Version** Broken: 2.91.2 Worked: Unknown **Short description of error** Hitting the render button of a simple scene with a fluid sim causes Blender to crash. After hitting the render button, the output window appears. After 15-20 seconds Blender closes without further messages. The top bar of the output window, which usually shows the preparation steps for the rendering stays empty. Often, Blender already crashes during the calculation of the fluid sim. The error is related to one specific computer. CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz Testing the same scene on another computer works just fine. CPU: AMD Ryzen 7 3700X 8-Core Processor @ 3.60 GHz Attached is the crash log, system info and the scene log file. The main error is: ``` OpenCL error: CL_INVALID_VALUE in __clewGetDeviceInfo(device_id, 0x1030, sizeof(data), &data, NULL) ``` [AB Water Splash 09.3.crash.txt](https://archive.blender.org/developer/F9853262/AB_Water_Splash_09.3.crash.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F9853263/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F9853264/blender_system_info.txt) **Exact steps for others to reproduce the error** I took all steps I could think of to find the problem: - I made sure it is not a memory problem. The scene uses 20 GB of the available 32 GB. - The scene file is not corrupt and working well on another computer. - I updated all drivers, esp. graphic card drivers to latest NVidia gaming drivers. I also tried the NVidia studio drivers, but the same problem occures. - There is barely any other software installed. The sole purpose of this computer is to render Blender scenes. - Hardware testing of RAM shows no errors. What is special in my case is the way I am accessing the computer. The computer is located in the company office and I use the remote software AnyDesk to access it. Maybe the developers can find the same bug when they use the same CPU. (Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz) File to teste: [AB Water Splash 09.3.blend](https://archive.blender.org/developer/F9862818/AB_Water_Splash_09.3.blend)

Michael Heidrich commented

2021-02-28 20:28:40 +01:00

Added subscriber: @MickH74

Germano Cavalcante commented

2021-03-03 17:54:11 +01:00

Added subscriber: @mano-wii

Germano Cavalcante commented

2021-03-03 17:54:11 +01:00

The problem occurs in the CPU in the function particles_fluid_step.
Unfortunately, without the developers being able to replicate the problem, there is not much we can do.

Many bugs are fixed between the official releases. Please try the latest development snapshot of blender: https://builder.blender.org/download

The problem occurs in the CPU in the function `particles_fluid_step`. Unfortunately, without the developers being able to replicate the problem, there is not much we can do. Many bugs are fixed between the official releases. Please try the latest development snapshot of blender: https://builder.blender.org/download

Michael Heidrich commented

2021-03-03 17:58:50 +01:00

In this case, it might be helpful to share the file.

Maybe the developers can find the same bug when they use the same CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz

No problem with my other computer using this CPU: AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz

AB Water Splash 09.3.blend

In this case, it might be helpful to share the file. Maybe the developers can find the same bug when they use the same CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz No problem with my other computer using this CPU: AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz [AB Water Splash 09.3.blend](https://archive.blender.org/developer/F9862818/AB_Water_Splash_09.3.blend)

Germano Cavalcante changed title from ~~Open CL error~~ to Crash rendering simple scene with a fluid sim (Cycles and OpenCL)

2021-03-03 18:23:23 +01:00

Michael Heidrich commented

2021-03-03 18:50:16 +01:00

Tested with new Blender version 2.92 and it still crashes.

Omar Emara changed title from ~~Crash rendering simple scene with a fluid sim (Cycles and OpenCL)~~ to Crash rendering simple scene with a fluid sim

2022-02-24 16:28:03 +01:00

Omar Emara commented

2022-02-25 15:14:34 +01:00

Added subscriber: @OmarEmaraDev

Omar Emara commented

2022-02-25 15:14:34 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Omar Emara commented

2022-02-25 15:14:34 +01:00

Can you retest this on latest blender build since 2.92 is no longer receiving fixes? https://builder.blender.org/

Michael Heidrich commented

2022-02-28 09:14:01 +01:00

Hi there,

Just tried the scene with version 3.0.1.

Blender now quits during baking.

Hi there, Just tried the scene with version 3.0.1. Blender now quits during baking.

Omar Emara commented

2022-02-28 10:26:31 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Pratik Borhade commented

2022-03-01 05:37:12 +01:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-03-01 05:37:12 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2022-03-01 05:37:12 +01:00

Hi, can you clarify what exactly I need to do in order to get the crash? Simple rendering the scene? or just hit the bake?

OpenCL error: CL_INVALID_VALUE in __clewGetDeviceInfo(device_id, 0x1030, sizeof(data), &data, NULL)

Note that the OpenCL rendering support was removed in Blender 3.0.

Hi, can you clarify what exactly I need to do in order to get the crash? Simple rendering the scene? or just hit the bake? > OpenCL error: CL_INVALID_VALUE in __clewGetDeviceInfo(device_id, 0x1030, sizeof(data), &data, NULL) Note that the OpenCL rendering support was removed in Blender 3.0.

Michael Heidrich commented

2022-03-01 09:03:17 +01:00

Hit "Free all" for the domain, then bake again and render an image.

Pratik Borhade commented

2022-03-08 11:40:28 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Peter Goodman commented

2022-05-20 00:27:23 +02:00

Added subscriber: @badbunny_uk

Peter Goodman commented

2022-05-20 00:27:23 +02:00

Hi, is there any way you can reduce the length of bake time with this sim and still reproduce the issue? Eg do you see the issue if the sim is only a few frames?
I just started baking it to see if I can reproduce your issue but I can see it will take a really long time so I've cancelled it.

Pete.

Hi, is there any way you can reduce the length of bake time with this sim and still reproduce the issue? Eg do you see the issue if the sim is only a few frames? I just started baking it to see if I can reproduce your issue but I can see it will take a really long time so I've cancelled it. Pete.

Michael Heidrich commented

2022-05-20 10:21:08 +02:00

Hi Pete,

Thanks for looking into this issue.

The PC which is causing trouble is currently being reinstalled by the IT-department. If this solves the issue I will let you know and we can close this ticket. If not, I will prepare a shorter sim.

Michael

Hi Pete, Thanks for looking into this issue. The PC which is causing trouble is currently being reinstalled by the IT-department. If this solves the issue I will let you know and we can close this ticket. If not, I will prepare a shorter sim. Michael

Michael Heidrich commented

2022-05-25 09:34:56 +02:00

With a fresh installation of Windows 10 the issue is solved.

Sorry for bothering and thanks for all the help!

Michael

With a fresh installation of Windows 10 the issue is solved. Sorry for bothering and thanks for all the help! Michael

Michael Heidrich commented

2022-05-25 09:35:14 +02:00

Changed status from 'Needs Triage' to: 'Resolved'

Michael Heidrich closed this issue

2022-05-25 09:35:14 +02:00

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Crash rendering simple scene with a fluid sim #86102