Random hard crashes #87229

New Issue

Abe Wits · 2021-04-06T09:54:13+02:00

Abe Wits commented

2021-04-06 09:54:13 +02:00

System Information
Operating system: Linux-5.11.10-100.fc32.x86_64-x86_64-with-glibc2.29 64 Bits
Graphics card: Mesa Intel(R) HD Graphics 620 (KBL GT2) Intel 4.6 (Core Profile) Mesa 20.2.3

Blender Version
Broken: version: 2.83.12, branch: unknown, commit date: 1970-01-01 00:00, hash: rBunknown. 2.83.9 had the same problems, have not tested earlier 2.83 releases.
Worked: blender-2.82a-1

Short description of error
Blender crashes, and takes my whole system down with it. The problem is so severe that closing blender (pkill -9 blender) or restarting the window manager (i3wm) does not resolve it. The problem can only be resolved by a reboot.

Exact steps for others to reproduce the error
Run blender 2.83.12 on Fedora 32 with i3wm (no compositor). Start an empty project, use blender for a while. A random system-crippling crash will happen after between 1 min to 30 min of usage. The crashes seem unrelated to the things I am doing with blender (rotating the default cube could be enough).

Please note that a crash like this is unique for me. Other complex software (Unity, older versions of blender, gimp, firefox) run smoothly. Apart from Blender 2.83, I have never experienced crashes that required a reboot, for any software, in many years of linux usage. I realize that this is a hard one to debug, just hoping my report can help. I'm not sure where I can find any log files after a crash (and submitting those could be challenging with my whole system going down). Thanks :)

**System Information** Operating system: Linux-5.11.10-100.fc32.x86_64-x86_64-with-glibc2.29 64 Bits Graphics card: Mesa Intel(R) HD Graphics 620 (KBL GT2) Intel 4.6 (Core Profile) Mesa 20.2.3 **Blender Version** Broken: version: 2.83.12, branch: unknown, commit date: 1970-01-01 00:00, hash: `rBunknown`. 2.83.9 had the same problems, have not tested earlier 2.83 releases. Worked: blender-2.82a-1 **Short description of error** Blender crashes, and takes my whole system down with it. The problem is so severe that closing blender (pkill -9 blender) or restarting the window manager (i3wm) does not resolve it. The problem can only be resolved by a reboot. **Exact steps for others to reproduce the error** Run blender 2.83.12 on Fedora 32 with i3wm (no compositor). Start an empty project, use blender for a while. A random system-crippling crash will happen after between 1 min to 30 min of usage. The crashes seem unrelated to the things I am doing with blender (rotating the default cube could be enough). Please note that a crash like this is unique for me. Other complex software (Unity, older versions of blender, gimp, firefox) run smoothly. Apart from Blender 2.83, I have never experienced crashes that required a reboot, for any software, in many years of linux usage. I realize that this is a hard one to debug, just hoping my report can help. I'm not sure where I can find any log files after a crash (and submitting those could be challenging with my whole system going down). Thanks :)

Abe Wits commented

2021-04-06 09:54:13 +02:00

Added subscriber: @melonmousegames

Henrik D. commented

2021-04-06 11:34:38 +02:00

Added subscriber: @HDMaster84

Henrik D. commented

2021-04-06 11:34:38 +02:00

please check if this is a duplicate of #80458.

Henrik D. commented

2021-04-06 13:14:04 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Abe Wits commented

2021-04-06 13:52:59 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Abe Wits commented

2021-04-06 13:52:59 +02:00

Testing with gpuhangtest.blend (file from #80458) on 2.82 (sub 7), I do get a hard crash.

Here is the relevant journalctl output. Does that look consistent with #80458?
blender_gpu_crash.log

However, in day to day use, blender 2.82 has been much more stable for me than blender 2.83. Is that consistent with the experiences in #80458? If not, is it possible that there are multiple bugs at play here?

Testing with gpuhangtest.blend (file from #80458) on 2.82 (sub 7), I do get a hard crash. Here is the relevant journalctl output. Does that look consistent with #80458? [blender_gpu_crash.log](https://archive.blender.org/developer/F9921744/blender_gpu_crash.log) However, in day to day use, blender 2.82 has been much more stable for me than blender 2.83. Is that consistent with the experiences in #80458? If not, is it possible that there are multiple bugs at play here?

Henrik D. commented

2021-04-06 18:17:16 +02:00

The log looks like its a gpu hang with the intel drivers much like in #80458. I think the issue was raised around the time of 2.82 or 2.83 release, so I think it roughly matches the experience there about 2.82 being more stable. I also remember using 2.82 on my laptop completely stable. I can't say though if it was the driver that was available then, or the blender version, which made it stable. Also, there are definitly multiple bugs at play here! The random crashes look the same as the crash that people are getting with that file in #80458, but it might be something different, as there is no obvious high gpu load on those random crashes, while the gpu hang with the file from #80458 is likely caused by a too big render call.

Abe Wits commented

2021-04-08 10:11:56 +02:00

Thanks so much Hendrik!

Since the random crashes with low gpu load are hard to reproduce, we could close this bug until #80458 is fixed. Any idea how to figure out what code causes these random crashes? Some options:

git bisect on blender - this is hard because I guess we'd need to [build + test until a crash happens] automatically
run a debug version of blender + try to get a stack trace - this is hard because the bug seems to show itself as an interaction between the driver and blender
run a debug version of blender + do very verbose logging of anything driver related - the hard part is looking through the logs to find what is going wrong

Thanks so much Hendrik! Since the random crashes with low gpu load are hard to reproduce, we could close this bug until #80458 is fixed. Any idea how to figure out what code causes these random crashes? Some options: 1) git bisect on blender - this is hard because I guess we'd need to [build + test until a crash happens] automatically 2) run a debug version of blender + try to get a stack trace - this is hard because the bug seems to show itself as an interaction between the driver and blender 3) run a debug version of blender + do very verbose logging of anything driver related - the hard part is looking through the logs to find what is going wrong

Germano Cavalcante commented

2021-04-08 17:51:08 +02:00

Added subscriber: @mano-wii

Germano Cavalcante commented

2021-04-08 17:51:08 +02:00

Since the problem is very similar to the #80458, I will merge the reports.
If that problem is solved and this one is not, this report can be reopened as a different issue.

Since the problem is very similar to the #80458, I will merge the reports. If that problem is solved and this one is not, this report can be reopened as a different issue.

Germano Cavalcante commented

2021-04-08 17:51:16 +02:00

Closed as duplicate of #80458

Germano Cavalcante closed this issue

2021-04-08 17:51:16 +02:00

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

Random hard crashes #87229