PulseAudio: Audio Files Don't Play in Video Sequencer #88507

New Issue

Stanley · 2021-05-23T20:15:06+02:00

Stanley commented

2021-05-23 20:15:06 +02:00

System Information
Operating system: Linux-5.4.0-73-generic-x86_64-with-glibc2.28 64 Bits
Graphics card: AMD JUNIPER (DRM 2.50.0 / 5.4.0-73-generic, LLVM 10.0.0) X.Org 3.3 (Core Profile) Mesa 20.0.8

Blender Version
Broken: version: 2.93.0 Beta, branch: master, commit date: 2021-05-21 18:43, hash: d5c3bff6e7
Worked: (newest version of Blender that worked as expected)

P.S. I downloaded this version:

  May 23, 02:59:17 - blender-v293-release - d5c3bff6e774 - tar.xz - 149.34MB

P.P.S. Is it supposed to say d5c3bff6e7, which is the same as the May 22 build?

 And my bug report says "commit date: 2021-05-21".
 And the splash screen doesn't say the specific version. It just says "2.93.0 Beta".
 I tried using the latest daily build of 2.93. I'm new to reporting bugs.

P.S even though this is the same as a previous bug report, that previous report is marked resolved from 9 months ago. But it apparently isn't resolved, at least in the version of Blender I used.
Previous similar bug report:
https://developer.blender.org/T79544

Short description of error
No sound in video sequencer preview.

Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue]

  Boot blender with factory startup.
  Modify editor type to "Video Sequencer".
  Add an m4a sound file to frame 1.
  Press play animation button.
  No sound is played.
  mp3's don't work either.
  Moving audio strip to another channel doesn't work, either.

But both m4a and mp3 works in Blender 2.92 stable.

System Info txt file:
system-info.txt

**System Information** Operating system: Linux-5.4.0-73-generic-x86_64-with-glibc2.28 64 Bits Graphics card: AMD JUNIPER (DRM 2.50.0 / 5.4.0-73-generic, LLVM 10.0.0) X.Org 3.3 (Core Profile) Mesa 20.0.8 **Blender Version** Broken: version: 2.93.0 Beta, branch: master, commit date: 2021-05-21 18:43, hash: `d5c3bff6e7` Worked: (newest version of Blender that worked as expected) P.S. I downloaded this version: ``` May 23, 02:59:17 - blender-v293-release - d5c3bff6e774 - tar.xz - 149.34MB ``` P.P.S. Is it supposed to say d5c3bff6e774, which is the same as the May 22 build? ``` And my bug report says "commit date: 2021-05-21". And the splash screen doesn't say the specific version. It just says "2.93.0 Beta". I tried using the latest daily build of 2.93. I'm new to reporting bugs. ``` P.S even though this is the same as a previous bug report, that previous report is marked resolved from 9 months ago. But it apparently isn't resolved, at least in the version of Blender I used. Previous similar bug report: https://developer.blender.org/T79544 **Short description of error** No sound in video sequencer preview. **Exact steps for others to reproduce the error** [Please describe the exact steps needed to reproduce the issue] ``` Boot blender with factory startup. Modify editor type to "Video Sequencer". Add an m4a sound file to frame 1. Press play animation button. No sound is played. mp3's don't work either. Moving audio strip to another channel doesn't work, either. ``` But both m4a and mp3 works in Blender 2.92 stable. System Info txt file: [system-info.txt](https://archive.blender.org/developer/F10137290/system-info.txt)

Stanley commented

2021-05-23 20:15:06 +02:00

Added subscriber: @A-Mix-of-Geek-Stuff

Henrik D. commented

2021-05-24 10:18:23 +02:00

Added subscriber: @HDMaster84

Henrik D. commented

2021-05-24 10:18:23 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Henrik D. commented

2021-05-24 10:18:23 +02:00

Which sound system are you using? Its located at Preferences > System > Sound > Audio Device.

Stanley commented

2021-05-24 17:23:47 +02:00

Audio Device was set to PulseAudio (in both May 23 and May 24 builds). I changed it to OpenAL - OpenAL Soft, which is what stable Blender 2.92 was set to, and now sound works for both audio formats (in both builds).

So, I guess set the factory default audio device to OpenAL - OpenAL Soft, please?

Thanks.

Audio Device was set to PulseAudio (in both May 23 and May 24 builds). I changed it to OpenAL - OpenAL Soft, which is what stable Blender 2.92 was set to, and now sound works for both audio formats (in both builds). So, I guess set the factory default audio device to OpenAL - OpenAL Soft, please? Thanks.

Henrik D. commented

2021-05-24 21:41:29 +02:00

You can try updating the pulse audio library, that at least helped here #87584. I Agree that PulseAudio was set a little to quick to default, even though it makes sense as a linux default.
Also see #88089 and #86923. Maybe you can also reproduce the crackling in the audio played by other programs.

You can try updating the pulse audio library, that at least helped here #87584. I Agree that PulseAudio was set a little to quick to default, even though it makes sense as a linux default. Also see #88089 and #86923. Maybe you can also reproduce the crackling in the audio played by other programs.

Philipp Oeser changed title from ~~Audio Files Don't Play in Video Sequencer~~ to PulseAudio: Audio Files Don't Play in Video Sequencer

2021-06-04 13:40:35 +02:00

Joerg Mueller commented

2021-07-01 16:22:16 +02:00

Added subscriber: @neXyon

Joerg Mueller commented

2021-07-01 16:22:16 +02:00

@A-Mix-of-Geek-Stuff could you try if this build works with pulseaudio (!) on your system: https://builder.blender.org/download/experimental/blender-3.0.0-alpha+master.a112adf16a06-linux.x86_64-release.tar.xz

Also: which linux distribution are you using?

@A-Mix-of-Geek-Stuff could you try if this build works with pulseaudio (!) on your system: https://builder.blender.org/download/experimental/blender-3.0.0-alpha+master.a112adf16a06-linux.x86_64-release.tar.xz Also: which linux distribution are you using?

Stanley commented

2021-07-02 02:48:55 +02:00

@neXyon
Hi. It doesn't work right away. I have to change the Audio Device in Blender from PulseAudio to OpenAL - OpenAL Soft.

Here's the Linux I'm using (Zorin OS Lite):
stanley@stanley-MS-7593:~$ uname -a
Linux stanley-MS-7593 5.4.0-77-generic #86~18.04.1-Ubuntu SMP Fri Jun 18 01:23:22 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
stanley@stanley-MS-7593:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Zorin
Description: Zorin OS 15.3
Release: 15
Codename: bionic

P.S. Sorry, I didn't try updating my pulse audio library, and not sure how to do that or where to start.

@neXyon Hi. It doesn't work right away. I have to change the Audio Device in Blender from PulseAudio to OpenAL - OpenAL Soft. Here's the Linux I'm using (Zorin OS Lite): stanley@stanley-MS-7593:~$ uname -a Linux stanley-MS-7593 5.4.0-77-generic #86~18.04.1-Ubuntu SMP Fri Jun 18 01:23:22 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux stanley@stanley-MS-7593:~$ lsb_release -a No LSB modules are available. Distributor ID: Zorin Description: Zorin OS 15.3 Release: 15 Codename: bionic P.S. Sorry, I didn't try updating my pulse audio library, and not sure how to do that or where to start.

Joerg Mueller commented

2021-07-02 12:17:25 +02:00

I haven't heard of this distribution before. Does it even run PulseAudio? Could you try e.g. pactl list as command in a terminal and see if it outputs something? If that works, you can also try playing something with paplay <filename> where filename should be the path to an audio file (wav or ogg ideally, mp3 doesn't work, at least for me) and check if that works.

I haven't heard of this distribution before. Does it even run PulseAudio? Could you try e.g. `pactl list` as command in a terminal and see if it outputs something? If that works, you can also try playing something with `paplay <filename>` where filename should be the path to an audio file (wav or ogg ideally, mp3 doesn't work, at least for me) and check if that works.

Stanley commented

2021-07-04 23:43:53 +02:00

@neXyon I pasted the pactl list output into the attached text file.

paplay works for both wav or ogg.

pactl list audio from terminal ZorinOS Lite

Here's the website for the OS distribution I'm using:
https://zorinos.com/download/#lite

Note that I'm using the Lite version, which uses XFCE. The main paid version uses a different desktop environment iirc.

@neXyon I pasted the pactl list output into the attached text file. paplay works for both wav or ogg. [pactl list audio from terminal ZorinOS Lite](https://archive.blender.org/developer/F10211384/pactl_list_audio_from_terminal_ZorinOS_Lite) Here's the website for the OS distribution I'm using: https://zorinos.com/download/#lite Note that I'm using the Lite version, which uses XFCE. The main paid version uses a different desktop environment iirc.

Joerg Mueller commented

2021-07-05 11:51:47 +02:00

Okay, so you have pulseaudio and it works for other applications. Can you start playback in blender and then check if it shows up in pavucontrol (the pulseaudio volume control application, you might have to install it)? For me it looks like this:
Maybe Blender is assigned to the wrong audio device or so?

Okay, so you have pulseaudio and it works for other applications. Can you start playback in blender and then check if it shows up in pavucontrol (the pulseaudio volume control application, you might have to install it)? For me it looks like this: ![pavucontrol.png](https://archive.blender.org/developer/F10211893/pavucontrol.png) Maybe Blender is assigned to the wrong audio device or so?

Blends Nicely commented

2021-07-12 01:17:02 +02:00

Added subscriber: @blendsnicely

Blends Nicely commented

2021-07-12 01:17:02 +02:00

I have the same problem on Gentoo - no sound from Blender.
It defaults to pulseaudio. I can change that setting as I please, but if it is set to pulse and I then play a video with sound trying to change this setting afterwards will freeze blender (kill -9 ..).
If I first change it to e.g. "OpenAL", then sound will be played as expected.

With both settings Blender shows up in pavucontrol, but with "audio device" set to "pulseaudio" the level meter in pavucontrol is "silence" while playing any video in Blender.

Edit: I am using Blender 2.93.1

I have the same problem on Gentoo - no sound from Blender. It defaults to pulseaudio. I can change that setting as I please, but if it is set to pulse and I then play a video with sound trying to change this setting afterwards will freeze blender (kill -9 ..). If I first change it to e.g. "OpenAL", then sound will be played as expected. With both settings Blender shows up in pavucontrol, but with "audio device" set to "pulseaudio" the level meter in pavucontrol is "silence" while playing any video in Blender. Edit: I am using Blender 2.93.1

Joerg Mueller commented

2021-07-12 09:36:27 +02:00

@blendsnicely did you try the 3.0.0 alpha daily build, if the problem is still there? https://builder.blender.org/download/daily/

Tom Schönlau commented

2021-09-07 15:38:43 +02:00

Added subscriber: @Lexx

Kilon Alios commented

2021-09-15 21:29:39 +02:00

Added subscriber: @DimitrisChloupis

Kilon Alios commented

2021-09-15 21:29:39 +02:00

In #88507#1190019, @neXyon wrote:
@blendsnicely did you try the 3.0.0 alpha daily build, if the problem is still there? https://builder.blender.org/download/daily/

yes I can confirm the issue happening on Manjaro Linux , no sound, plus that it works well once it changed to openAL, so exact same issue but I am using latest blender 3 and I am on diffirent distro than @blendsnicely

So yes the problem is still active. The only problem is not happening in Blender 3 is the freezing

> In #88507#1190019, @neXyon wrote: > @blendsnicely did you try the 3.0.0 alpha daily build, if the problem is still there? https://builder.blender.org/download/daily/ yes I can confirm the issue happening on Manjaro Linux , no sound, plus that it works well once it changed to openAL, so exact same issue but I am using latest blender 3 and I am on diffirent distro than @blendsnicely So yes the problem is still active. The only problem is not happening in Blender 3 is the freezing

Raimund Klink commented

2021-11-04 12:14:07 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Joerg Mueller self-assigned this 2021-11-05 07:45:28 +01:00

Joerg Mueller commented

2021-11-05 07:45:28 +01:00

Changed status from 'Needs Triage' to: 'Resolved'

Joerg Mueller closed this issue

2021-11-05 07:45:28 +01:00

Joerg Mueller commented

2021-11-05 07:45:28 +01:00

I assume this bug has been fixed with the recent changes to the PulseAudio backend. Please try to switch back to Pulse from OpenAL and feel free to reopen this bug or open another if you still have issues!

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PulseAudio: Audio Files Don't Play in Video Sequencer #88507