EXCEPTION_ACCESS_VIOLATION ON 2.92 STARTUP WINDOWS 10 #88611

New Issue

Brian Huggins · 2021-05-27T02:04:53+02:00

Brian Huggins commented

2021-05-27 02:04:53 +02:00

System Information
Operating system: WINDOWS 10
Graphics card: NVIDIA GeFORCE GTX 1050

Blender Version
Broken: 2.92.0
Worked: 2.92.0 (BRIEFLY)

Short description of error
CRASH ON STARTUP. COMMAND LINE FLASHES AND THEN THE APPLICATION CRASHES. DOCUMENTATION BELOW

Exception Record:

ExceptionCode : EXCEPTION_ACCESS_VIOLATION
Exception Address : 0x0000000000000000
Exception Module :
Exception Flags : 0x00000000
Exception Parameters : 0x2
Parameters- [x] : 0x0000000000000008
Parameters- [x] : 0x0000000000000000

Stack trace:
blender.exe :0x00007FF7205E4C00 bli_windows_system_backtrace_stack_thread
blender.exe :0x00007FF7205E3E70 BLI_system_backtrace
blender.exe :0x00007FF71C63DC70 windows_exception_handler
KERNELBASE.dll :0x00007FFC0F8BB5E0 UnhandledExceptionFilter
ntdll.dll :0x00007FFC12013DC0 memset
ntdll.dll :0x00007FFC11FFC6E0 _C_specific_handler
ntdll.dll :0x00007FFC12011F60 _chkstk
ntdll.dll :0x00007FFC11FC1020 RtlRaiseException
ntdll.dll :0x00007FFC12010B80 KiUserExceptionDispatcher

Exact steps for others to reproduce the error
CRASHES ON LAUNCH. FACTORY LAUNCH FAILS TOO

**System Information** Operating system: WINDOWS 10 Graphics card: NVIDIA GeFORCE GTX 1050 **Blender Version** Broken: 2.92.0 Worked: 2.92.0 (BRIEFLY) **Short description of error** CRASH ON STARTUP. COMMAND LINE FLASHES AND THEN THE APPLICATION CRASHES. DOCUMENTATION BELOW Exception Record: ExceptionCode : EXCEPTION_ACCESS_VIOLATION Exception Address : 0x0000000000000000 Exception Module : Exception Flags : 0x00000000 Exception Parameters : 0x2 Parameters- [x] : 0x0000000000000008 Parameters- [x] : 0x0000000000000000 Stack trace: blender.exe :0x00007FF7205E4C00 bli_windows_system_backtrace_stack_thread blender.exe :0x00007FF7205E3E70 BLI_system_backtrace blender.exe :0x00007FF71C63DC70 windows_exception_handler KERNELBASE.dll :0x00007FFC0F8BB5E0 UnhandledExceptionFilter ntdll.dll :0x00007FFC12013DC0 memset ntdll.dll :0x00007FFC11FFC6E0 _C_specific_handler ntdll.dll :0x00007FFC12011F60 _chkstk ntdll.dll :0x00007FFC11FC1020 RtlRaiseException ntdll.dll :0x00007FFC12010B80 KiUserExceptionDispatcher **Exact steps for others to reproduce the error** CRASHES ON LAUNCH. FACTORY LAUNCH FAILS TOO

Brian Huggins commented

2021-05-27 02:04:53 +02:00

Added subscriber: @brianhuggins98

Richard Antalik commented

2021-05-27 15:33:14 +02:00

Added subscriber: @iss

Richard Antalik commented

2021-05-27 15:33:14 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2021-05-27 15:33:14 +02:00

Please download latest alpha version from https://builder.blender.org/download/daily/ and check if this also doesn't start.

Brian Huggins commented

2021-05-27 21:04:13 +02:00

Richard,

I really have no idea why, but the alpha I downloaded today worked instantly, whereas it did not yesterday. Fingers crossed, it keeps working.

Thanks,
Brian

Richard, I really have no idea why, but the alpha I downloaded today worked instantly, whereas it did not yesterday. Fingers crossed, it keeps working. Thanks, Brian

Brian Huggins commented

2021-05-27 22:33:37 +02:00

After some more experimentation, it seems that the issue is caused by connecting to my monitors. I tried connecting after blender launched and the app would show, but I could not click on anything.

Any ideas here?

After some more experimentation, it seems that the issue is caused by connecting to my monitors. I tried connecting after blender launched and the app would show, but I could not click on anything. Any ideas here?

Richard Antalik commented

2021-05-28 16:03:19 +02:00

I am aware if some issues when you plug in monitors to multiple GPU cards. If you do have intel CPU and monitor plugged into motherboard while using nvidia card this can cause issues. All munitors should be plugged into one card.

Can you check if this applies to your setup?

I am aware if some issues when you plug in monitors to multiple GPU cards. If you do have intel CPU and monitor plugged into motherboard while using nvidia card this can cause issues. All munitors should be plugged into one card. Can you check if this applies to your setup?

Brian Huggins commented

2021-05-28 19:53:26 +02:00

My laptop is plugged into an adapter, which then is connected to two monitors. When I look in "Devices", it shows an external graphics card for the monitors. Is there a way to route everything to one card? I can't plug them into the card directly.

Richard Antalik commented

2021-05-31 11:17:54 +02:00

As far as I know this is quite old problem and it is still unresolved. Looking at comments on thread there is said, that Sometimes these configurations have the ability in the bios to select which GPU is the primary GPU... or There are also other ways to run with only one gpu. Sometimes, you can just rightclick on the executable file and choose with gpu to use.

Check out task #72098 to see whether there is some workaround that will work for you.

As far as I know this is quite old problem and it is still unresolved. Looking at comments on thread there is said, that `Sometimes these configurations have the ability in the bios to select which GPU is the primary GPU...` or `There are also other ways to run with only one gpu. Sometimes, you can just rightclick on the executable file and choose with gpu to use.` Check out task #72098 to see whether there is some workaround that will work for you.

Richard Antalik commented

2021-05-31 11:18:08 +02:00

Closed as duplicate of #72098

Richard Antalik closed this issue

2021-05-31 11:18:08 +02:00

Brian Huggins commented

2021-06-02 02:52:31 +02:00

I was able to resolve the issue by going into the bios and turning the DGPU off. I can now open Blender and used the app on my monitors.

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EXCEPTION_ACCESS_VIOLATION ON 2.92 STARTUP WINDOWS 10 #88611