Blender crashes at startup. Bu not when running blender_debug_gpu_glitchworkaround #89202

New Issue

Vassili Etienne · 2021-06-16T17:54:16+02:00

Vassili Etienne commented

2021-06-16 17:54:16 +02:00

System Information
Operating system: Win10 x64
Graphics card: Nvidia 2080 Super - Driver date 5/6/2021 - Driver Version 27.21.14.6259

Blender Version
Broken: 2.93
Worked: n/a

Short description of error
Blender crashes at startup. But not when running the blender_debug_gpu_glitchworkaround.cmd.

Exact steps for others to reproduce the error
Based on the default startup.

Complementary informations
I tried removing the user pref folder, clean install, repair, disabling 2 of my 3 screens, updating to studio driver from nvidia, same result.

blender_debug_output.txt

blender_system_info.txt

blender.crash.txt

userpref.blend

blender.exe         :0x00007FF79B4EB460  BLI_addtail
blender.exe         :0x00007FF796BACB90  WM_keymap_ensure
blender.exe         :0x00007FF79746D8E0  WIDGETGROUP_navigate_setup
blender.exe         :0x00007FF796BCE810  WM_gizmogroup_ensure_init
blender.exe         :0x00007FF796BC5960  WM_gizmomap_draw
blender.exe         :0x00007FF796CA3C70  DRW_draw_gizmo_2d
blender.exe         :0x00007FF796C7C9F0  DRW_draw_callbacks_post_scene
blender.exe         :0x00007FF796C7D630  DRW_draw_render_loop_ex
blender.exe         :0x00007FF796C7E690  DRW_draw_view
blender.exe         :0x00007FF797448D70  view3d_main_region_draw
blender.exe         :0x00007FF797009000  ED_region_do_draw
blender.exe         :0x00007FF796BC2AF0  wm_draw_window_offscreen
blender.exe         :0x00007FF796BC2940  wm_draw_window
blender.exe         :0x00007FF796BC2440  wm_draw_update
blender.exe         :0x00007FF796B9E6A0  WM_main
blender.exe         :0x00007FF796861C90  main
blender.exe         :0x00007FF79B642788  __scrt_common_main_seh
KERNEL32.DLL        :0x00007FFFCC277960  BaseThreadInitThunk
ntdll.dll           :0x00007FFFCD50A2D0  RtlUserThreadStart

**System Information** Operating system: Win10 x64 Graphics card: Nvidia 2080 Super - Driver date 5/6/2021 - Driver Version 27.21.14.6259 **Blender Version** Broken: 2.93 Worked: n/a **Short description of error** Blender crashes at startup. But not when running the blender_debug_gpu_glitchworkaround.cmd. **Exact steps for others to reproduce the error** Based on the default startup. **Complementary informations** I tried removing the user pref folder, clean install, repair, disabling 2 of my 3 screens, updating to studio driver from nvidia, same result. [blender_debug_output.txt](https://archive.blender.org/developer/F10175447/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F10175448/blender_system_info.txt) [blender.crash.txt](https://archive.blender.org/developer/F10175664/blender.crash.txt) [userpref.blend](https://archive.blender.org/developer/F10178562/userpref.blend) ```lines blender.exe :0x00007FF79B4EB460 BLI_addtail blender.exe :0x00007FF796BACB90 WM_keymap_ensure blender.exe :0x00007FF79746D8E0 WIDGETGROUP_navigate_setup blender.exe :0x00007FF796BCE810 WM_gizmogroup_ensure_init blender.exe :0x00007FF796BC5960 WM_gizmomap_draw blender.exe :0x00007FF796CA3C70 DRW_draw_gizmo_2d blender.exe :0x00007FF796C7C9F0 DRW_draw_callbacks_post_scene blender.exe :0x00007FF796C7D630 DRW_draw_render_loop_ex blender.exe :0x00007FF796C7E690 DRW_draw_view blender.exe :0x00007FF797448D70 view3d_main_region_draw blender.exe :0x00007FF797009000 ED_region_do_draw blender.exe :0x00007FF796BC2AF0 wm_draw_window_offscreen blender.exe :0x00007FF796BC2940 wm_draw_window blender.exe :0x00007FF796BC2440 wm_draw_update blender.exe :0x00007FF796B9E6A0 WM_main blender.exe :0x00007FF796861C90 main blender.exe :0x00007FF79B642788 __scrt_common_main_seh KERNEL32.DLL :0x00007FFFCC277960 BaseThreadInitThunk ntdll.dll :0x00007FFFCD50A2D0 RtlUserThreadStart ```

Vassili Etienne commented

2021-06-16 17:54:16 +02:00

Added subscriber: @Vassetienne

Robert Guetzkow commented

2021-06-16 19:04:12 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2021-06-16 19:04:12 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2021-06-16 19:04:12 +02:00

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer). ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Vassili Etienne commented

2021-06-16 19:59:16 +02:00

blender_system_info.txt

blender_debug_output.txt

blender.crash.txt

Here are the updated files.

Blender didn't crash once loaded using blender_debug_gpu.cmd either. I had to close it manually to get the files.

[blender_system_info.txt](https://archive.blender.org/developer/F10175661/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F10175660/blender_debug_output.txt) [blender.crash.txt](https://archive.blender.org/developer/F10175664/blender.crash.txt) Here are the updated files. Blender **didn't crash** once loaded using blender_debug_gpu.cmd either. I had to close it manually to get the files.

Robert Guetzkow commented

2021-06-16 20:20:25 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Robert Guetzkow commented

2021-06-16 20:21:04 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2021-06-16 20:21:04 +02:00

Could you please try if the crash is also avoided when starting Blender with blender_factory_startup.cmd? If the crash log you've attached is the one from the crash you've report, then this appears to be related to the handling of the keymap.

Could you please try if the crash is also avoided when starting Blender with `blender_factory_startup.cmd`? If the crash log you've attached is the one from the crash you've report, then this appears to be related to the handling of the keymap.

Vassili Etienne commented

2021-06-16 21:41:19 +02:00

blender_system_info.txt

blender_debug_output.txt

I launched using blender_factory_startup.cmd and blender didn't crash either.

[blender_system_info.txt](https://archive.blender.org/developer/F10175885/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F10175884/blender_debug_output.txt) I launched using blender_factory_startup.cmd and blender didn't crash either.

Robert Guetzkow commented

2021-06-16 23:13:53 +02:00

@Vassetienne Could you please upload your userpref.blend from C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.93\config?

@Vassetienne Could you please upload your `userpref.blend` from `C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.93\config`?

Vassili Etienne commented

2021-06-17 22:50:24 +02:00

There it is

userpref.blend

There it is [userpref.blend](https://archive.blender.org/developer/F10178562/userpref.blend)

Robert Guetzkow commented

2021-06-17 23:05:15 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Robert Guetzkow commented

2021-06-17 23:40:50 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2021-06-17 23:40:50 +02:00

Unfortunately I was unable to reproduce the crash. Does it really crash right away or is some UI interaction needed? Have you modified the default startup file at any point?

Vassili Etienne commented

2021-06-18 16:28:45 +02:00

Sometime Blender loads part of the UI. But it never lands to the welcome splash screen.

Robert Guetzkow commented

2021-06-18 19:33:37 +02:00

@Vassetienne Could you please upload your startup.blend from C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.93\config as well?

@Vassetienne Could you please upload your `startup.blend` from `C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.93\config` as well?

Vassili Etienne commented

2021-06-21 15:09:33 +02:00

I'm sorry there's no such files at this location.

![image.png](https://archive.blender.org/developer/F10186451/image.png) I'm sorry there's no such files at this location.

Vassili Etienne commented

2021-06-21 20:38:21 +02:00

Those are the only startup.blend found on my machine:

Those are the only startup.blend found on my machine: ![image.png](https://archive.blender.org/developer/F10187000/image.png)

Robert Guetzkow commented

2021-06-21 20:44:25 +02:00

@Vassetienne You don't have one for that Blender version then. It's strange that starting with the factory settings prevents the crash, but I'm not able to reproduce it with your user preferences. One of the other devs/triagers will have to see if they can reproduce the issue.

Robert Guetzkow commented

2021-07-15 10:24:24 +02:00

@Vassetienne Are you getting the same crash with [Blender 2.93.1 ]] or the current daily build of [ https:*builder.blender.org/download/daily/ | Blender 3.0 ?

@Vassetienne Are you getting the same crash with [Blender 2.93.1 ]] or the current daily build of [[ https:*builder.blender.org/download/daily/ | Blender 3.0 ](https:*www.blender.org/download/)?

Vassili Etienne commented

2021-07-19 16:28:44 +02:00

It does the same with 2.93.1

blender_debug_output.txt

blender_system_info.txt

It does the same with 2.93.1 [blender_debug_output.txt](https://archive.blender.org/developer/F10228123/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F10228124/blender_system_info.txt)

Vassili Etienne commented

2021-07-19 16:39:44 +02:00

Same with 3.0.0
blender_debug_output.txt

blender_system_info.txt

Same with 3.0.0 [blender_debug_output.txt](https://archive.blender.org/developer/F10228136/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F10228137/blender_system_info.txt)

Robert Guetzkow commented

2021-07-19 17:34:02 +02:00

@Vassetienne Did it crash right from the beginning in 3.0.0 without importing or changing any preferences? Could you please upload the crash log for them too?

Vassili Etienne commented

2021-07-21 15:27:41 +02:00

Complete vanilla installation. Blender 3.0 crashes at startup. I don't even see the splash screen.

blender.crash.txt

Complete vanilla installation. Blender 3.0 crashes at startup. I don't even see the splash screen. [blender.crash.txt](https://archive.blender.org/developer/F10231898/blender.crash.txt)

Robert Guetzkow commented

2021-07-21 19:47:13 +02:00

@Vassetienne Are the crash logs always the same of do you get different stack traces?

Ray molenkamp commented

2021-07-21 20:01:26 +02:00

Added subscriber: @LazyDodo

Ray molenkamp commented

2021-07-21 20:01:26 +02:00

Does this work?

start blender with the factory defaults batch file.
Go into the user preferences and click the "save user preferences" button
Quit blender
Start blender normally

Does this work? 1) start blender with the factory defaults batch file. 2) Go into the user preferences and click the "save user preferences" button 3) Quit blender 4) Start blender normally

Vassili Etienne commented

2021-07-22 19:20:16 +02:00

No this doesn't work.

Aaron Carlisle commented

2021-09-27 22:25:33 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Philipp Oeser commented

2022-02-11 08:43:43 +01:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2022-02-11 08:43:43 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Philipp Oeser commented

2022-02-11 08:43:43 +01:00

Since this report was kind of stuck for a while now, I have to ask again: do you still have the issue with fresh drivers and fresh builds from https://builder.blender.org/download/daily/?

This might also be a problem with the GPU itself (or other hardware/PC problems), so unless this cannot be verified on other computers (or by other users), there is little chance to progress here.
I will tag this report Unconfirmed with the following consequences:

The issue reported can't be reproduced so far, and has been moved to the BF Blender: Unconfirmed project.
If 2 other people aren't able to redo the bug after 2 weeks, it will be closed.

We appreciate the effort that goes into making bug reports, but to be able to fix bugs we have to be able to redo them.
If there is anything you can provide to help others to reproduce the problem, be sure to include it.

Since this report was kind of stuck for a while now, I have to ask again: do you still have the issue with fresh drivers and fresh builds from https://builder.blender.org/download/daily/? This might also be a problem with the GPU itself (or other hardware/PC problems), so unless this cannot be verified on other computers (or by other users), there is little chance to progress here. I will tag this report `Unconfirmed` with the following consequences: > The issue reported can't be reproduced so far, and has been moved to the *BF Blender: Unconfirmed* project. > If 2 other people aren't able to redo the bug after 2 weeks, it will be closed. > > We appreciate the effort that goes into making bug reports, but to be able to fix bugs we have to be able to redo them. > If there is anything you can provide to help others to reproduce the problem, be sure to include it.

Philipp Oeser commented

2022-03-24 13:24:53 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Philipp Oeser closed this issue

2022-03-24 13:24:53 +01:00

Philipp Oeser commented

2022-03-24 13:24:53 +01:00

If 2 other people aren't able to redo the bug after 2 weeks, it will be closed.

Closing then.

> If 2 other people aren't able to redo the bug after 2 weeks, it will be closed. Closing then.

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Blender crashes at startup. Bu not when running blender_debug_gpu_glitchworkaround #89202