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Blender crashes at startup. Bu not when running blender_debug_gpu_glitchworkaround
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Description

System Information
Operating system: Win10 x64
Graphics card: Nvidia 2080 Super - Driver date 5/6/2021 - Driver Version 27.21.14.6259

Blender Version
Broken: 2.93
Worked: n/a

Short description of error
Blender crashes at startup. But not when running the blender_debug_gpu_glitchworkaround.cmd.

Exact steps for others to reproduce the error
Based on the default startup.

Complementary informations
I tried removing the user pref folder, clean install, repair, disabling 2 of my 3 screens, updating to studio driver from nvidia, same result.

blender.exe         :0x00007FF79B4EB460  BLI_addtail
blender.exe         :0x00007FF796BACB90  WM_keymap_ensure
blender.exe         :0x00007FF79746D8E0  WIDGETGROUP_navigate_setup
blender.exe         :0x00007FF796BCE810  WM_gizmogroup_ensure_init
blender.exe         :0x00007FF796BC5960  WM_gizmomap_draw
blender.exe         :0x00007FF796CA3C70  DRW_draw_gizmo_2d
blender.exe         :0x00007FF796C7C9F0  DRW_draw_callbacks_post_scene
blender.exe         :0x00007FF796C7D630  DRW_draw_render_loop_ex
blender.exe         :0x00007FF796C7E690  DRW_draw_view
blender.exe         :0x00007FF797448D70  view3d_main_region_draw
blender.exe         :0x00007FF797009000  ED_region_do_draw
blender.exe         :0x00007FF796BC2AF0  wm_draw_window_offscreen
blender.exe         :0x00007FF796BC2940  wm_draw_window
blender.exe         :0x00007FF796BC2440  wm_draw_update
blender.exe         :0x00007FF796B9E6A0  WM_main
blender.exe         :0x00007FF796861C90  main
blender.exe         :0x00007FF79B642788  __scrt_common_main_seh
KERNEL32.DLL        :0x00007FFFCC277960  BaseThreadInitThunk
ntdll.dll           :0x00007FFFCD50A2D0  RtlUserThreadStart

Related Objects

Event Timeline

Robert Guetzkow (rjg) changed the task status from Needs Triage to Needs Information from User.EditedJun 16 2021, 7:04 PM

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Here are the updated files.

Blender didn't crash once loaded using blender_debug_gpu.cmd either. I had to close it manually to get the files.

Robert Guetzkow (rjg) changed the task status from Needs Information from User to Needs Triage.EditedJun 16 2021, 8:20 PM
Robert Guetzkow (rjg) changed the task status from Needs Triage to Needs Information from User.

Could you please try if the crash is also avoided when starting Blender with blender_factory_startup.cmd? If the crash log you've attached is the one from the crash you've report, then this appears to be related to the handling of the keymap.

I launched using blender_factory_startup.cmd and blender didn't crash either.

@Vassili Etienne (Vassetienne) Could you please upload your userpref.blend from C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.93\config?

There it is

Robert Guetzkow (rjg) changed the task status from Needs Information from User to Needs Triage.Jun 17 2021, 11:05 PM
Robert Guetzkow (rjg) changed the task status from Needs Triage to Needs Information from User.EditedJun 17 2021, 11:40 PM

Unfortunately I was unable to reproduce the crash. Does it really crash right away or is some UI interaction needed? Have you modified the default startup file at any point?

Sometime Blender loads part of the UI. But it never lands to the welcome splash screen.

@Vassili Etienne (Vassetienne) Could you please upload your startup.blend from C:\Users\[your username]\AppData\Roaming\Blender Foundation\Blender\2.93\config as well?

I'm sorry there's no such files at this location.

Those are the only startup.blend found on my machine:

@Vassili Etienne (Vassetienne) You don't have one for that Blender version then. It's strange that starting with the factory settings prevents the crash, but I'm not able to reproduce it with your user preferences. One of the other devs/triagers will have to see if they can reproduce the issue.

@Vassili Etienne (Vassetienne) Are you getting the same crash with Blender 2.93.1 or the current daily build of Blender 3.0?

It does the same with 2.93.1

Same with 3.0.0

@Vassili Etienne (Vassetienne) Did it crash right from the beginning in 3.0.0 without importing or changing any preferences? Could you please upload the crash log for them too?

Complete vanilla installation. Blender 3.0 crashes at startup. I don't even see the splash screen.

@Vassili Etienne (Vassetienne) Are the crash logs always the same of do you get different stack traces?

Does this work?

  1. start blender with the factory defaults batch file.
  2. Go into the user preferences and click the "save user preferences" button
  3. Quit blender
  4. Start blender normally