Playback gets stuck when audio output device is connected/disconnected #91352

New Issue

Vas · 2021-09-12T16:14:59+02:00

Vas commented

2021-09-12 16:14:59 +02:00

System Information
Operating system: Windows-10-10.0.17763-SP0 64 Bits
Graphics card: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 471.68

Blender Version
Broken: version: 2.93.5 Release Candidate, branch: master, commit date: 2021-09-06 07:37, hash: 597d9518ef
Worked: 2.92.0 Beta, branch: master, commit date: 2021-01-14 20:13, hash: 30dd31a7b3

Short description of error
When playback sync is set to "Sync to Audio" and Output device is changed (Eg: Headphones are disconnected and Windows sets speakers as main device) the playback bugs out and stops
This issue persists in 2.93 and forward
This issue was mentioned before in #90454

Blender 2.92 (playback is unaffected by Audio output change	Blender 2.93 (playback breaks when Output audio is altered)
2021-09-11 17-53-28.mp4	2021-09-11 17-52-16.mp4
*update v1: added 2.92 video as example
*update v2: Bug still persists in 3.10 `ceec400975`

Exact steps for others to reproduce the error

Have some kind of audio output device on windows that is unpluggable (wired headphones, bluetooth, etc)
In timeline change playback sync options to "Sync to Audio"
play animation for couple of seconds and stop
Plug off your headphones
play animation in blender again
playback will glitch and not play

**System Information** Operating system: Windows-10-10.0.17763-SP0 64 Bits Graphics card: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 471.68 **Blender Version** Broken: version: 2.93.5 Release Candidate, branch: master, commit date: 2021-09-06 07:37, hash: `597d9518ef` Worked: 2.92.0 Beta, branch: master, commit date: 2021-01-14 20:13, hash: `30dd31a7b3` **Short description of error** When playback sync is set to **"Sync to Audio"** and Output device is changed (Eg: Headphones are disconnected and Windows sets speakers as main device) the playback bugs out and stops This issue persists in 2.93 and forward This issue was mentioned before in #90454 | Blender 2.92 (playback is unaffected by Audio output change | Blender 2.93 (playback breaks when Output audio is altered) | | -- | -- | |[2021-09-11 17-53-28.mp4](https://archive.blender.org/developer/F10409159/2021-09-11_17-53-28.mp4) | [2021-09-11 17-52-16.mp4](https://archive.blender.org/developer/F10398846/2021-09-11_17-52-16.mp4)| *update v1: added 2.92 video as example *update v2: Bug still persists in 3.10 ceec40097583 **Exact steps for others to reproduce the error** - Have some kind of audio output device on windows that is unpluggable (wired headphones, bluetooth, etc) - In timeline change playback sync options to "Sync to Audio" - play animation for couple of seconds and stop - Plug off your headphones - play animation in blender again - playback will glitch and not play

Vas commented

2021-09-12 16:14:59 +02:00

Added subscriber: @Alumx

Dave commented

2021-09-12 17:06:56 +02:00

Added subscriber: @dave9828

Dave commented

2021-09-12 17:06:56 +02:00

Do you have the example of the .blend file? Also, try to render animation.

Vas commented

2021-11-18 16:56:59 +01:00

@dave9828 the file isn't the issue here, if you re-open blender, it'll work as per usual
the problem is between windows and blender audio communication, when an audio output disappears (eg, disconnecting bluetooth headphones), the blender fails to update to new audio output plus playback gets stuck (only if sync mode is set to "sync to audio"
2021-11-18 15-54-33.mp4

@dave9828 the file isn't the issue here, if you re-open blender, it'll work as per usual the problem is between windows and blender audio communication, when an audio output disappears (eg, disconnecting bluetooth headphones), the blender fails to update to new audio output plus playback gets stuck (only if sync mode is set to "sync to audio" [2021-11-18 15-54-33.mp4](https://archive.blender.org/developer/F11825289/2021-11-18_15-54-33.mp4)

Vas changed title from ~~Playback breaks when in when audio output device is connected/disconnected~~ to Playback gets stuck when audio output device is connected/disconnected

2021-11-18 17:04:42 +01:00

Joerg Mueller commented

2021-11-21 06:48:17 +01:00

Added subscriber: @neXyon

Joerg Mueller commented

2021-11-21 06:48:17 +01:00

I just tried this and it works fine for me (disconnected my USB audio interface and reconnected it). This bug should be fixed already (#88887) in the release candidate you mentioned, since ae7ec34dfe was commited 4 commits earlier. Can you check which audio device you are using in the preferences (System -> Sound) - is it WASAPI?

I just tried this and it works fine for me (disconnected my USB audio interface and reconnected it). This bug should be fixed already (#88887) in the release candidate you mentioned, since ae7ec34dfe was commited 4 commits earlier. Can you check which audio device you are using in the preferences (System -> Sound) - is it WASAPI?

Richard Antalik commented

2022-01-18 17:44:44 +01:00

Added subscriber: @iss

Richard Antalik commented

2022-01-18 17:44:44 +01:00

Changed status from 'Needs Triage' to: 'Archived'

Richard Antalik closed this issue

2022-01-18 17:44:44 +01:00

Richard Antalik commented

2022-01-18 17:44:44 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Joerg Mueller self-assigned this 2022-01-18 21:15:45 +01:00

Joerg Mueller commented

2022-01-18 21:15:45 +01:00

If it wasn't fixed by #88887 this was probably the same issue as #93312, so it should be fixed by now latest :D

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Playback gets stuck when audio output device is connected/disconnected #91352