MSI 3080 Ti X TRIO - not detected as supported in optix menu #98031

New Issue

Alexander Vodila · 2022-05-11T01:55:43+02:00

Alexander Vodila commented

2022-05-11 01:55:43 +02:00

System Information
Operating system: Windows-10-10.0.19044-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 472.12
https://www.msi.com/Graphics-Card/GeForce-RTX-3080-Ti-GAMING-X-TRIO-12G/Overview

Blender Version
Broken: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: cc66d1020c
Worked: tryied several older versions and lastest one with same behavior.

Short description of error
Not detected MSI RTX 3080 ti under optix as supported GPU

Exact steps for others to reproduce the error
Pure default cube. In preferences -> system -> optix

I reinstall driver several times using DDU v18.0.5.0 in safe mode to have clean installation. I try to remove all add-ons, but cycles no effect. Running blender in GPU debug mode i got this logs:
blender_system_info.txt

blender_debug_output.txt
Originaly i had 1080 ti in setup and that card work as expected with blender (no optix for old card).

**System Information** Operating system: Windows-10-10.0.19044-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 472.12 https://www.msi.com/Graphics-Card/GeForce-RTX-3080-Ti-GAMING-X-TRIO-12G/Overview **Blender Version** Broken: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: `cc66d1020c` Worked: tryied several older versions and lastest one with same behavior. **Short description of error** Not detected MSI RTX 3080 ti under optix as supported GPU **Exact steps for others to reproduce the error** Pure default cube. In preferences -> system -> optix ![2022-05-11 01_32_29-Window.png](https://archive.blender.org/developer/F13066391/2022-05-11_01_32_29-Window.png) ![2022-05-11 01_32_18-Window.png](https://archive.blender.org/developer/F13066390/2022-05-11_01_32_18-Window.png) I reinstall driver several times using DDU v18.0.5.0 in safe mode to have clean installation. I try to remove all add-ons, but cycles no effect. Running blender in GPU debug mode i got this logs: [blender_system_info.txt](https://archive.blender.org/developer/F13066397/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13066396/blender_debug_output.txt) Originaly i had 1080 ti in setup and that card work as expected with blender (no optix for old card).

Alexander Vodila commented

2022-05-11 01:55:43 +02:00

Added subscriber: @alibaab

Alaska commented

2022-05-11 02:18:44 +02:00

Added subscriber: @Alaska

Alaska commented

2022-05-11 02:18:44 +02:00

Does updating your GPU drivers help? You can download the latest GPU drivers from: https://www.nvidia.com/en-us/geforce/geforce-experience/download/

Alaska commented

2022-05-11 02:18:50 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Alexander Vodila commented

2022-05-11 02:30:22 +02:00

No it doesn't help. Still same behavior. I run in debug mode to share log:
blender_debug_output.txt

blender_system_info.txt
I try to remove all user configuration from

C:\Users\[USER]\AppData\Roaming\Blender Foundation

No change.

No it doesn't help. Still same behavior. I run in debug mode to share log: [blender_debug_output.txt](https://archive.blender.org/developer/F13066493/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F13066494/blender_system_info.txt) I try to remove all user configuration from ``` C:\Users\[USER]\AppData\Roaming\Blender Foundation ``` No change.

Alexander Vodila commented

2022-05-11 02:32:45 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Jesse Yurkovich commented

2022-05-11 03:00:54 +02:00

Added subscriber: @deadpin

Jesse Yurkovich commented

2022-05-11 03:00:54 +02:00

The second debug output you posted has this: I0511 02:27:52.520995 23352 device.cpp:47] OptiX initialization failed because the installed NVIDIA driver is too old. Please update to the latest driver first!
The second system info you posted has this: version: '4.5.0 NVIDIA 512.59'

So things are confused... Have you tried a system restart just in case?

The second debug output you posted has this: `I0511 02:27:52.520995 23352 device.cpp:47] OptiX initialization failed because the installed NVIDIA driver is too old. Please update to the latest driver first!` The second system info you posted has this: `version: '4.5.0 NVIDIA 512.59'` So things are confused... Have you tried a system restart just in case?

Alexander Vodila commented

2022-05-11 03:49:31 +02:00

Sorry for not clean information.
Last what i was trying before bug creation was downgrade driver, but still meet >470 version condition. That's why was in the first log older driver. In general I am on the lastest possible version of driver and blender as well. After Alaska's comment I update it back to latest (512.59), restart windows and try to enable optix for GPU with very same result, so i could post updated log.

So yes system was restarted after succesfull GPU driver update and problem is still present.

Sorry for not clean information. Last what i was trying before bug creation was downgrade driver, but still meet >470 version condition. That's why was in the first log older driver. In general I am on the lastest possible version of driver and blender as well. After Alaska's comment I update it back to latest (512.59), restart windows and try to enable optix for GPU with very same result, so i could post updated log. So yes system was restarted after succesfull GPU driver update and problem is still present.

Raimund Klink commented

2022-05-18 12:53:32 +02:00

Added subscriber: @Raimund58

Raimund Klink commented

2022-05-18 12:53:32 +02:00

Did you already try the blender_factory_startup.cmd?

Raimund Klink commented

2022-05-18 12:57:58 +02:00

Hm, you already reported something similar #82435 (Cycles OptiX - Error initializing RTX library on GTX1080ti).
You might need to do a new, clean Windows installation...

Hm, you already reported something similar #82435 (Cycles OptiX - Error initializing RTX library on GTX1080ti). You might need to do a new, clean Windows installation...

Richard Antalik commented

2022-06-10 18:11:19 +02:00

Added subscriber: @iss

Richard Antalik commented

2022-06-10 18:11:19 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2022-06-10 18:11:19 +02:00

@alibaab do you still have this issue?

I would suggest reinstalling windows as well. Or perhaps ask on nvidia related forum what could be the issue. I don't think this is bug in Blender, otherwise there would be more users with same problem. There is #84925 with similar issue and reinstalling OS helped...

@alibaab do you still have this issue? I would suggest reinstalling windows as well. Or perhaps ask on nvidia related forum what could be the issue. I don't think this is bug in Blender, otherwise there would be more users with same problem. There is #84925 with similar issue and reinstalling OS helped...

Alexander Vodila commented

2022-06-11 00:18:03 +02:00

Changed status from 'Needs User Info' to: 'Resolved'

Alexander Vodila closed this issue

2022-06-11 00:18:03 +02:00

Alexander Vodila self-assigned this 2022-06-11 00:18:03 +02:00

Alexander Vodila commented

2022-06-11 00:18:03 +02:00

Hi all, i spend a lot of time by trying to fix it, but without any success. After clean windows installation it works.

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MSI 3080 Ti X TRIO - not detected as supported in optix menu #98031