Render animation always crash when I use RTX Cards #98288

New Issue

Sérgio Merêces · 2022-05-20T15:17:24+02:00

Sérgio Merêces commented

2022-05-20 15:17:24 +02:00

System Information
Operating system: Windows 10
Graphics card: NVIDIA GeForce RTX 3090/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.77

Blender Version
Broken: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: cc66d1020c, type: release

Short description of error
Rendering an animation results in a crash on a NVIDIA GeForce RTX 3090, but not on NVIDIA GeForce 1080.

Exact steps for others to reproduce the error
?

Stack trace:
	blender.exe         :0x00007FF78E9E10F0  DRW_mesh_batch_cache_create_requested
	blender.exe         :0x00007FF78E9D7E60  drw_batch_cache_generate_requested
	blender.exe         :0x00007FF78E9B1D80  drw_engines_cache_populate
	blender.exe         :0x00007FF78E9ADFB0  DRW_draw_render_loop_2d_ex
	blender.exe         :0x00007FF78F2A6680  image_main_region_draw
	blender.exe         :0x00007FF78ECBD940  ED_region_do_draw
	blender.exe         :0x00007FF78E8B60C0  wm_draw_window_offscreen
	blender.exe         :0x00007FF78E8B5F10  wm_draw_window
	blender.exe         :0x00007FF78E8B5A10  wm_draw_update
	blender.exe         :0x00007FF78E890110  WM_main
	blender.exe         :0x00007FF78E4F03C0  main
	blender.exe         :0x00007FF793BBFE74  __scrt_common_main_seh
	KERNEL32.DLL        :0x00007FFF5B5554D0  BaseThreadInitThunk
	ntdll.dll           :0x00007FFF5BEA4830  RtlUserThreadStart

blender_system_info.txt
blender_debug_output.txt
wc3_cam2_tuto2.crash.txt

**System Information** Operating system: Windows 10 Graphics card: NVIDIA GeForce RTX 3090/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.77 **Blender Version** Broken: version: 3.1.2, branch: master, commit date: 2022-03-31 17:40, hash: cc66d1020c3b, type: release **Short description of error** Rendering an animation results in a crash on a NVIDIA GeForce RTX 3090, but not on NVIDIA GeForce 1080. **Exact steps for others to reproduce the error** ? ``` Stack trace: blender.exe :0x00007FF78E9E10F0 DRW_mesh_batch_cache_create_requested blender.exe :0x00007FF78E9D7E60 drw_batch_cache_generate_requested blender.exe :0x00007FF78E9B1D80 drw_engines_cache_populate blender.exe :0x00007FF78E9ADFB0 DRW_draw_render_loop_2d_ex blender.exe :0x00007FF78F2A6680 image_main_region_draw blender.exe :0x00007FF78ECBD940 ED_region_do_draw blender.exe :0x00007FF78E8B60C0 wm_draw_window_offscreen blender.exe :0x00007FF78E8B5F10 wm_draw_window blender.exe :0x00007FF78E8B5A10 wm_draw_update blender.exe :0x00007FF78E890110 WM_main blender.exe :0x00007FF78E4F03C0 main blender.exe :0x00007FF793BBFE74 __scrt_common_main_seh KERNEL32.DLL :0x00007FFF5B5554D0 BaseThreadInitThunk ntdll.dll :0x00007FFF5BEA4830 RtlUserThreadStart ``` [blender_system_info.txt](https://archive.blender.org/developer/F13094952/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13094935/blender_debug_output.txt) [wc3_cam2_tuto2.crash.txt](https://archive.blender.org/developer/F13095325/wc3_cam2_tuto2.crash.txt)

Sérgio Merêces commented

2022-05-20 15:17:24 +02:00

Added subscriber: @smereces

blender-admin commented

2022-05-20 15:17:24 +02:00

#98290 was marked as duplicate of this issue

Sérgio Merêces commented

2022-05-20 15:20:54 +02:00

Changed status from 'Needs Triage' to: 'Needs Developer To Reproduce'

Robert Guetzkow commented

2022-05-20 16:17:23 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2022-05-20 16:17:23 +02:00

Changed status from 'Needs Developer To Reproduce' to: 'Needs User Info'

Robert Guetzkow commented

2022-05-20 16:17:23 +02:00

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Please create future bug reports through Help > Report a Bug in Blender. We expect all bug reports to follow the submission template .

Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to make Blender crash again. Once it crashes the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer). ![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png) Please create future bug reports through *Help > Report a Bug* in Blender. We expect all bug reports to follow the [submission template ](https://developer.blender.org/maniphest/task/edit/form/1/).

Sérgio Merêces commented

2022-05-20 17:29:08 +02:00

System Information

Operating system: Windows 11
Graphics card: Nvidia RTX 3090{F13094935}

blender_system_info.txt44 KB
Download{F13094953}

blender_system_info.txt
Blender Version
Broken: 3.1.2
Worked: Happens in all versions before!

System Information Operating system: Windows 11 Graphics card: Nvidia RTX 3090{[F13094935](https://archive.blender.org/developer/F13094935/blender_debug_output.txt)} blender_system_info.txt44 KB Download{[F13094953](https://archive.blender.org/developer/F13094953/blender_debug_output.txt)} [blender_system_info.txt](https://archive.blender.org/developer/F13094952/blender_system_info.txt) Blender Version Broken: 3.1.2 Worked: Happens in all versions before!

Robert Guetzkow commented

2022-05-20 17:32:35 +02:00

Please do not create new tickets for updates. You can edit your original ticket.

Robert Guetzkow commented

2022-05-20 17:33:40 +02:00

Please also upload C:\Users\RYZEN_~1\AppData\Local\Temp\wc3_cam2_tuto2.crash.txt.

Please also upload `C:\Users\RYZEN_~1\AppData\Local\Temp\wc3_cam2_tuto2.crash.txt`.

Robert Guetzkow changed title from ~~Render animation always crash when I use RTX Cards!! Why?~~ to Render animation always crash when I use RTX Cards

2022-05-20 17:35:50 +02:00

Sérgio Merêces commented

2022-05-20 19:57:58 +02:00

Here is the file{F13095325}

Here is the file{[F13095325](https://archive.blender.org/developer/F13095325/wc3_cam2_tuto2.crash.txt)}

Robert Guetzkow commented

2022-05-21 09:50:58 +02:00

@smereces Does this crash only happen in a specific project or in general? If you can, please provide the step by step instruction that result in the crash.

Sérgio Merêces commented

2022-05-21 10:48:20 +02:00

Robert,

This happens in all the projects! It just do + - 12 frames and crash the step by step is just hit render animation and waiting that it crashes because always crash using the rtx card, but like i said if i choose to render with my gtx card doesn´t crash!! but the render time by frame as you imagine is 1/4 more! is frustrating can´t use the rtx one to render animations :(

Robert, This happens in all the projects! It just do + - 12 frames and crash the step by step is just hit render animation and waiting that it crashes because always crash using the rtx card, but like i said if i choose to render with my gtx card doesn´t crash!! but the render time by frame as you imagine is 1/4 more! is frustrating can´t use the rtx one to render animations :(

Robert Guetzkow commented

2022-05-21 13:35:06 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Sérgio Merêces commented

2022-05-22 00:12:00 +02:00

any ideia about what is happens ?

Omar Emara commented

2022-05-23 15:40:40 +02:00

Added subscriber: @OmarEmaraDev

Omar Emara commented

2022-05-23 15:40:40 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Omar Emara commented

2022-05-23 15:40:40 +02:00

Does disabling GPU Subdivision in Preferences > Viewport > Subdivision resolves the issue?
And can you try the latest build and see if the issue is reproducible there? https://builder.blender.org/

Does disabling GPU Subdivision in Preferences > Viewport > Subdivision resolves the issue? And can you try the latest build and see if the issue is reproducible there? https://builder.blender.org/

Sérgio Merêces commented

2022-05-23 21:44:50 +02:00

Hi I did the test render it with disabling GPU Subdivision as recommended and after a few frames also crash! and In the last Build also happens! the same problem in RTX Card in the GTX one all goes well!

Omar Emara commented

2022-05-24 08:23:56 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Sérgio Merêces commented

2022-05-25 11:04:18 +02:00

It seems related only with RTX Cards, something in blender that lead it to crash during animation render frames! :(

Richard Antalik commented

2022-05-26 23:57:36 +02:00

Added subscriber: @iss

Richard Antalik commented

2022-05-26 23:57:36 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2022-05-26 23:57:36 +02:00

@smereces I see very large amount of addons in blender_system_info.txt I would guess problem could be in one of them.
Download latest alpha build from https://builder.blender.org/download/daily/, run file blender_factory_startup.cmd and check if crash happens.

If crash still happens, upload file wc3_cam2_tuto2.blend? Seems like this would be reproducible if we had access to file.

@smereces I see very large amount of addons in `blender_system_info.txt` I would guess problem could be in one of them. Download latest alpha build from https://builder.blender.org/download/daily/, run file `blender_factory_startup.cmd` and check if crash happens. If crash still happens, upload file `wc3_cam2_tuto2.blend`? Seems like this would be reproducible if we had access to file.

Sérgio Merêces commented

2022-05-27 07:19:38 +02:00

That is really really strange because why if I render with the gtx card all works fine without crashing during the render frames in the same blender with the same addons but if i choose the rtx card the problem happens!!?

Richard Antalik commented

2022-05-29 00:25:24 +02:00

Not sure. According to trace, crash happens when drawing UI. It's possible that disabling addons would make no difference, but I need that information from you. Ultimately I want to find cause so this can be fixed. If I had this problem this would be a thing that I would check.

Richard Antalik commented

2022-06-24 19:35:22 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Richard Antalik closed this issue

2022-06-24 19:35:22 +02:00

Richard Antalik commented

2022-06-24 19:35:22 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Render animation always crash when I use RTX Cards #98288