blender freezes at the very start #99025

New Issue

boris pavlov · 2022-06-20T20:45:47+02:00

boris pavlov commented

2022-06-20 20:45:47 +02:00

System Information
Operating system: windows 11
Graphics card: intel uhd graphics

Blender Version
Broken: (example: 2.90, edbf15d3c0, master, 2022-6-20, as found on the splash screen)
Worked: (until the moment of the problem, everything worked fine)

Short description of error
When running any file, everything works fine, but as soon as I try to perform any action, it freezes and eventually crashes. None of the components of the computer is loaded at this moment and is not under stress.Blender 2022-06-20 21-42-33.mp4

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

**System Information** Operating system: windows 11 Graphics card: intel uhd graphics **Blender Version** Broken: (example: 2.90, edbf15d3c044, master, 2022-6-20, as found on the splash screen) Worked: (until the moment of the problem, everything worked fine) **Short description of error** When running any file, everything works fine, but as soon as I try to perform any action, it freezes and eventually crashes. None of the components of the computer is loaded at this moment and is not under stress.[Blender 2022-06-20 21-42-33.mp4](https://archive.blender.org/developer/F13208663/Blender_2022-06-20_21-42-33.mp4) **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible).

boris pavlov commented

2022-06-20 20:45:47 +02:00

Added subscriber: @gdeto

Richard Antalik commented

2022-06-20 21:17:21 +02:00

Added subscriber: @iss

Richard Antalik commented

2022-06-20 21:17:21 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2022-06-20 21:17:21 +02:00

Please check if this happens with alpha build from https://builder.blender.org/download/daily/

boris pavlov commented

2022-06-20 22:06:52 +02:00

At first everything worked fine, but when I went into sculpting mode, everything flew out

Pratik Borhade commented

2022-06-21 07:51:27 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-06-21 07:51:27 +02:00

Might be same issue as discussed in #86778 (Viewport Slowdown on 11th gen Intel Xe graphics)
@gdeto, please update your iGPU drivers from intel's website and see if that makes any difference: https://www.intel.com/content/www/us/en/support/products/80939/graphics.html
Also: as @iss said, try recent blender versions. 2.90 is not maintained anymore

Might be same issue as discussed in #86778 (Viewport Slowdown on 11th gen Intel Xe graphics) @gdeto, please update your iGPU drivers from intel's website and see if that makes any difference: https://www.intel.com/content/www/us/en/support/products/80939/graphics.html Also: as @iss said, try recent blender versions. 2.90 is not maintained anymore

Richard Antalik commented

2022-06-21 17:47:42 +02:00

@gdeto Thanks for checking, can you run file blender_debug_gpu.cmd and upload created files after you close or terminate Blender? Also what does "flew out" mean? is it still freezing or some different issue? If this means graphical glitches, can you make short video? You may also try running blender_debug_gpu_glitchworkaround.cmd and see if that helps.

Don't think it's same as #86778 since they need to wait until RAM is full before freezing, unless @gdeto has like 1.5GB of ram or so. Even then RAM fills relatively slowly in that report.

@gdeto Thanks for checking, can you run file `blender_debug_gpu.cmd` and upload created files after you close or terminate Blender? Also what does "flew out" mean? is it still freezing or some different issue? If this means graphical glitches, can you make short video? You may also try running `blender_debug_gpu_glitchworkaround.cmd` and see if that helps. Don't think it's same as #86778 since they need to wait until RAM is full before freezing, unless @gdeto has like 1.5GB of ram or so. Even then RAM fills relatively slowly in that report.

boris pavlov commented

2022-06-21 20:43:20 +02:00

blender_debug_output.txt

blender_system_info.txt

[blender_debug_output.txt](https://archive.blender.org/developer/F13213512/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F13213511/blender_system_info.txt)

boris pavlov commented

2022-06-21 20:44:13 +02:00

blender_debug_output.txt

blender_system_info.txt

second part

[blender_debug_output.txt](https://archive.blender.org/developer/F13213514/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F13213513/blender_system_info.txt) second part

boris pavlov commented

2022-06-21 21:00:49 +02:00

Blender 2022-06-21 21-34-42.mp4

Blender 2022-06-21 21-39-22.mp4

[Blender 2022-06-21 21-34-42.mp4](https://archive.blender.org/developer/F13213517/Blender_2022-06-21_21-34-42.mp4) [Blender 2022-06-21 21-39-22.mp4](https://archive.blender.org/developer/F13213516/Blender_2022-06-21_21-39-22.mp4)

Richard Antalik commented

2022-06-22 19:42:08 +02:00

Thanks for info.
For first video, it may help if you disable GPU subdivision in Preferences > Viewport > Subdivision

As for other problem it seems to be also issue with GPU driver. I am not able to reproduce here. I will try with intel machine, but not sure if specs are similar to your HW. Can you specify what CPU model do you use?

Thanks for info. For first video, it may help if you disable GPU subdivision in Preferences > Viewport > Subdivision As for other problem it seems to be also issue with GPU driver. I am not able to reproduce here. I will try with intel machine, but not sure if specs are similar to your HW. Can you specify what CPU model do you use?

Pratik Borhade commented

2022-08-05 04:07:00 +02:00

Any updates?

Richard Antalik commented

2022-08-05 22:40:55 +02:00

Checked with Blender 3.4.0 and Intel(R) HD Graphics 500, 4.5.0 - Build 27.20.100.8681.
Everything seems to work well.

Checked with Blender 3.4.0 and Intel(R) HD Graphics 500, 4.5.0 - Build 27.20.100.8681. Everything seems to work well.

Pratik Borhade commented

2022-08-19 06:18:59 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2022-08-19 06:18:59 +02:00

Pratik Borhade commented

2022-08-19 06:18:59 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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blender freezes at the very start #99025