This simply means that the replacement root is empty. Can you give me concrete steps on how to reproduce this issue?

Yes I can confirm that the KeyError is fixed, thank you!
On sdk.py:54, there is no error, I'm just seeing on Flamenco server that the variables don't get added to the path:
/2017-08-08-213732.175573-stefan.grassberger-test2.flamenco/test2.flamenco.blend
when I think it should be
{job_storage}/2017-08-08-213732.175573-stefan.grassberger-test2.flamenco/test2.flamenco.blend

This happens with an outdated version of the Blender Cloud add-on. Download the latest version on https://cloud.blender.org/services.

Solved in 66ddc7b47b94 and released as version 1.7.3 this morning.

Well, the win32-issue is fixed. Please don't report two separate issues in one ticket, it makes the ticket status murky.
I don't see any error in the code in sdk.py:64 regarding the path concatenation, so please provide an example that only shows this error (and not the KeyError).

Fixed in 8d405330eeb33 and released in 1.7.3 this morning.

@Sybren A. Stüvel (sybren) think that one is for you… @Francesco Siddi (fsiddi) maybe also knows about this?

@Francesco Siddi (fsiddi) or @Sybren A. Stüvel (sybren), mind having a look? Thanks!

@Francesco Siddi (fsiddi) or @Sybren A. Stüvel (sybren), mind having a look here?

PS: please don't file the same problem three times (here, email to cloudsupport@b.o, and Stack Exchange). Give us some time to actually respond and handle it.

This is resolved in version 1.7.1, which I released yesterday :)

When logging in, you get an authentication token that gets stored on your harddisk, which is valid for a year. The statement "you're logged in" actually means "we have an authentication token stored".

Thanks, that worked, but does that mean the session is somehow active even when I close Blender?

Try logging out and back in again, that'll reset your session.

@Sybren A. Stüvel (sybren), that one seems to be for you. :)

Implemented in version 1.6.4 of the Blender Cloud add-on (which requires a recent master build of Blender, doesn't work with 2.78)

Fo reference: in the context of a production (for example the current one) we use only 1-2 types of video (.mov and .mkv). I'm not sure I understand the "unlink videos used by the image editor". The videos I'm talking about are used in the sequencer for example.

Interesting. This would be something that can change on a file-by-file basis, I think. Tthere are too many video extensions to ignore, and there are cases when they shouldn't be ignored, so there is no good default value.
Maybe we can be a bit smarter about this, and temporarily unlink videos that are only used by the image editor, before bam-packing?

Hi Peter,

Hi Francesco and thank you for pointing that out. I revised the code and checked to make sure that all buttons function properly. This should function correctly in any HTML5 browser. Let me know if you have any other questions.

Hi Pete. Thanks for providing this code. In the example that you provide on http://peterrobie.com/blenderCloud/ I noticed that the pause button does not pause the video anymore, but it causes it to restart playback from the stored location. Do you have any fix for that?

The end code I put together as an example seemed to work ok outside of the current code base. Should be able to be modified to fit in an external script.

Solved in master and production!

Issue should be fixed now (some months ago) by @Pablo Vazquez (venomgfx).

Can confirm the issue on Chrome and MacOS 10.11.

Here an screenshot: