GPU compute grayed out, even with correct graphics card and updated drivers #102006

New Issue

ada · 2022-10-23T06:02:24+02:00

ada commented

2022-10-23 06:02:24 +02:00

System Information
Operating system:Ubuntu 20.04.1
Graphics card: AMD Radeon 6700 XT

Blender Version
3.31

Short description of error
When I click "GPU Compute", it's grayed out.
I have everything it says I need it Preferences > System, but it still says i don't have a compatible graphics card. Tried this on Windows, still doesn't work.
Exact steps for others to reproduce the error
Open Blender
Go to the Render Properties tab
Select Cycles as rendering engine
Select GPU Compute in Devices

**System Information** Operating system:Ubuntu 20.04.1 Graphics card: AMD Radeon 6700 XT **Blender Version** 3.31 **Short description of error** When I click "GPU Compute", it's grayed out. I have everything it says I need it Preferences > System, but it still says i don't have a compatible graphics card. Tried this on Windows, still doesn't work. **Exact steps for others to reproduce the error** Open Blender Go to the Render Properties tab Select Cycles as rendering engine Select GPU Compute in Devices

ada commented

2022-10-23 06:02:24 +02:00

Added subscriber: @beepboopskiddlydoop

Pratik Borhade commented

2022-10-23 11:43:41 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-10-23 11:43:41 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2022-10-23 11:43:41 +02:00

Thanks for the report. Did you get any message printed in the console?
Does this happen in default cube file? Maybe render kernels are loading at the time of freeze.

Thanks for the report. Did you get any message printed in the console? Does this happen in default cube file? Maybe render kernels are loading at the time of freeze.

ada commented

2022-10-23 23:51:47 +02:00

No. It didn't freeze in the first place, anyways.

ada commented

2022-10-23 23:54:16 +02:00

I did it in the default cube file, too. It doesn't even work on any files at all.

Pratik Borhade commented

2022-10-24 12:03:29 +02:00

Thanks. Please launch blender with --debug-cycles/--debug-gpu argument. See if that prints any relevant error and paste it here.
Please also upload system info: {nav Help > Save System Info}

Thanks. Please launch blender with [--debug-cycles/--debug-gpu ](https://docs.blender.org/manual/en/latest/advanced/command_line/arguments.html#debug-options) argument. See if that prints any relevant error and paste it here. Please also upload system info: {nav Help > Save System Info}

ada commented

2022-10-25 03:13:54 +02:00

This comment was removed by @beepboopskiddlydoop

*This comment was removed by @beepboopskiddlydoop*

ada commented

2022-10-25 03:19:05 +02:00

I use the Steam version, so I can't do that.

Pratik Borhade commented

2022-11-11 06:31:50 +01:00

Hi, from the information I got, it's not possible to run blender in steam with command line arguments
In windows, you could do that. Locate exact path of blender executable. There You'll find batch files blender_debug_gpu_glitchworkaround / blender_debug_gpu
Double click to run these batch files and reproduce the issue in that. After closing blender, log files will generate. Upload them here.

Hi, from the information I got, it's not possible to run blender in steam with command line arguments In windows, you could do that. Locate exact path of blender executable. There You'll find batch files `blender_debug_gpu_glitchworkaround / blender_debug_gpu` Double click to run these batch files and reproduce the issue in that. After closing blender, log files will generate. Upload them here.

Pratik Borhade commented

2022-11-25 11:17:05 +01:00

Hi, any updates?

Thomas Dinges commented

2022-12-15 16:38:07 +01:00

Added subscriber: @ThomasDinges

Thomas Dinges commented

2022-12-15 16:38:07 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Thomas Dinges closed this issue

2022-12-15 16:38:07 +01:00

Thomas Dinges commented

2022-12-15 16:38:07 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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GPU compute grayed out, even with correct graphics card and updated drivers #102006