Open blender and it doesn' respond (viewport and comands are frozen) #102614

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opened 2022-11-18 23:21:58 +01:00 by rangel · 7 comments

System Information
Operating system: windows 10 Pro 64 bits
Graphics card: RTX 3070

Blender Version 3.3 and 3.3.1
No problems in older versions

Short description of error Open blender and not responding.
Mouse, keyboard only works in menu bar and in Properties windows.
Viewport is frozen.

Exact steps for others to reproduce the error
Open Blender and try to use it and not respondig.

I've already tried all in my purpose and it still doesn´t work. I even watched all the tutorials availables. Actually, I changed blender priorities to real time at windows task manager and the issue isn't been solved.

**System Information** Operating system: windows 10 Pro 64 bits Graphics card: RTX 3070 **Blender Version** 3.3 and 3.3.1 No problems in older versions **Short description of error** Open blender and not responding. Mouse, keyboard only works in menu bar and in Properties windows. Viewport is frozen. **Exact steps for others to reproduce the error** Open Blender and try to use it and not respondig. I've already tried all in my purpose and it still doesn´t work. I even watched all the tutorials availables. Actually, I changed blender priorities to real time at windows task manager and the issue isn't been solved.
Author

Added subscriber: @Rafael-Rangel

Added subscriber: @Rafael-Rangel
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Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Member

Hi, thanks for the report. Does it work when you open blender from blender_factory_startup.cmd batch file? (File located in the blender executable directory)
Does the freeze happen after opening a particular blend file or default scene is enough for it?

Hi, thanks for the report. Does it work when you open blender from `blender_factory_startup.cmd` batch file? (File located in the blender executable directory) Does the freeze happen after opening a particular blend file or default scene is enough for it?
Author

Hi...thanks for your help. I tried to open those archives from blender directory and it works.
Before yours instructions I've always use blender icon at windows task bar.

Hi...thanks for your help. I tried to open those archives from blender directory and it works. Before yours instructions I've always use blender icon at windows task bar. ```
Member

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Member

Hi...thanks for your help. I tried to open those archives from blender directory and it works.

Hi, thanks for the update. Then please reset your preferences once you open blender from that patch file. So that you'll be able to run blender.exe without such issue.
For resetting the preferences, do: {nav Edit > Preferences} -> Click on bottom left option -> {nav Load Factory Preferences > Save Preferences}
I assume issue was due to fault add-on? Any idea which add-on was causing this?
Closing the report since factory reset has solved the issue.

> Hi...thanks for your help. I tried to open those archives from blender directory and it works. Hi, thanks for the update. Then please reset your preferences once you open blender from that patch file. So that you'll be able to run blender.exe without such issue. For resetting the preferences, do: {nav Edit > Preferences} -> Click on bottom left option -> {nav Load Factory Preferences > Save Preferences} I assume issue was due to fault add-on? Any idea which add-on was causing this? Closing the report since factory reset has solved the issue.
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Reference: blender/blender#102614
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