blenderkit api key lost #79634

New Issue

Zdravko Popović · 2020-08-08T02:36:11+02:00

Zdravko Popović commented

2020-08-08 02:36:11 +02:00

System Information
Operating system: Windows-10-10.0.17134-SP0 64 Bits
Graphics card: Radeon (TM) RX 480 Graphics ATI Technologies Inc. 4.5.13571 Core Profile Context 19.9.2 26.20.13003.1007

Blender Version
Broken: version: 2.83.0, branch: master, commit date: 2020-06-03 14:38, hash: blender/blender@211b6c29f7
Worked: (newest version of Blender that worked as expected)

Addon Information
Name: BlenderKit Online Asset Library (1, 0, 30)
Author: Vilem Duha, Petr Dlouhy

Short description of error
I wasn't satisfied with the changes I made for the startup file so I put the program back on the factory setting in order to start again. When I tried to activate blenderkit in the preferences again I get the error report and the only things I can click on to go to the internet are 'Documentation' (where I only get the information on how to start blenderkit for the first time and I can't recreate those conditions now) and 'Report a bug' (which led to writing this mail).

Exact steps for others to reproduce the error
After activating and using blenderkit I clicked 'Load Factory Settings' in 'Defaults' in the 'File' menu, then went to 'Preferences' and tried to activate Blenderkit in Add-ons

**System Information** Operating system: Windows-10-10.0.17134-SP0 64 Bits Graphics card: Radeon (TM) RX 480 Graphics ATI Technologies Inc. 4.5.13571 Core Profile Context 19.9.2 26.20.13003.1007 **Blender Version** Broken: version: 2.83.0, branch: master, commit date: 2020-06-03 14:38, hash: `blender/blender@211b6c29f7` Worked: (newest version of Blender that worked as expected) **Addon Information** Name: BlenderKit Online Asset Library (1, 0, 30) Author: Vilem Duha, Petr Dlouhy **Short description of error** I wasn't satisfied with the changes I made for the startup file so I put the program back on the factory setting in order to start again. When I tried to activate blenderkit in the preferences again I get the error report and the only things I can click on to go to the internet are 'Documentation' (where I only get the information on how to start blenderkit for the first time and I can't recreate those conditions now) and 'Report a bug' (which led to writing this mail). **Exact steps for others to reproduce the error** After activating and using blenderkit I clicked 'Load Factory Settings' in 'Defaults' in the 'File' menu, then went to 'Preferences' and tried to activate Blenderkit in Add-ons

Zdravko Popović commented

2020-08-08 02:36:11 +02:00

Added subscriber: @zdrxie

Vilem Duha self-assigned this 2020-09-07 10:12:58 +02:00

Vilem Duha commented

2020-09-07 10:15:04 +02:00

It seems that the 'load factory settings' command simply doesn't unregister the addons - This means re-registration isn't possible.
You can however save preferences, then restart blender, then activate the addon.
Will try to investigate if unregistration can happen in some better way to prevent this.

It seems that the 'load factory settings' command simply doesn't unregister the addons - This means re-registration isn't possible. You can however save preferences, then restart blender, then activate the addon. Will try to investigate if unregistration can happen in some better way to prevent this.

Pratik Borhade commented

2021-07-07 13:18:47 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-07-07 13:18:47 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2021-07-07 13:18:47 +02:00

@zdrxie , issue is not replicable with 2.93LTS.

Can you please try again testing with fresh builds (https://builder.blender.org/download/daily) ?

@zdrxie , issue is not replicable with 2.93LTS. Can you please try again testing with fresh builds (https://builder.blender.org/download/daily) ?

Pratik Borhade commented

2021-07-29 17:40:50 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2021-07-29 17:40:50 +02:00

Pratik Borhade commented

2021-07-29 17:40:50 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

blenderkit api key lost #79634