Gray screen/Frozen screen on start-up. #85243

New Issue

Aiden Hachatsouk · 2021-01-31T06:09:34+01:00

Aiden Hachatsouk commented

2021-01-31 06:09:34 +01:00

System Information
Operating system: Microsoft Windows 10 Pro 10.0.17134 Build 17134
Graphics card: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)

Blender Version
Broken: 2.90/versions don't matter as it happens with every version I installed and tried even ZIP versions
Worked: 2.91/versions don't matter as it happens with every version I installed and tried even ZIP versions

Short description of error
The error is Blender freezing when starting or just showing a gray screen and doing nothing else
except for not closing when Clicking on the X button and having to be closed by Task Manager.

Blender was working fine and dandy for me 2 two days ago, now I'm really losing hope because of
How much stuff I've done and it still not working.

Please Help.

Here are pictures, before and after this error started happening

Before - (I was working on a project and I sent my friend this pic)

and After - (Whilst I was working on the project in the image above, Blender suddenly froze and I had to use Task manager to get out).

I also ran the debug cmd in Blender's directory and here's the output:

Blender 2.91.2 System Information

Blender:

version: 2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: 5be9ef4177, type: Release
build date: 2021-01-19, 16:25:50
platform: Windows
binary path: 'E:\Blender Foundation\Blender 2.91\blender.exe'
build cflags: /W3 /w34062 /w34115 /w34189 /wd4018 /wd4146 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /wd4828 /wd4996 /wd4661 /we4013 /we4133 /we4431 /w35038 /DWIN32 /D_WINDOWS /W3 /nologo /J /Gd /MP /bigobj -openmp
build cxxflags: /W3 /w34062 /w34115 /w34189 /wd4018 /wd4146 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /wd4828 /wd4996 /wd4661 /we4013 /we4133 /we4431 /w35038 /DWIN32 /D_WINDOWS /W3 /EHsc /nologo /J /Gd /MP /EHsc /bigobj /permissive- /Zc:twoPhase- -openmp /std:c++17 /Zc:__cplusplus
build linkflags: /MACHINE:X64 /SUBSYSTEM:CONSOLE /STACK:2097152 /ignore:4049 /ignore:4217 /ignore:4221
build system: CMake

Python:

version: 3.7.7 (default, Jun 13 2020, 11:11:23) [MSC v.1916 64 bit (AMD64)]
file system encoding: utf-8:surrogatepass
paths:

  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\startup'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\modules'
  'E:\\Blender Foundation\\Blender 2.91\\python37.zip'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\python\\DLLs'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\python\\lib'
  'E:\\Blender Foundation\\Blender 2.91'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\python'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\python\\lib\\site-packages'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\freestyle\\modules'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\addons\\modules'
  'C:\\Users\\Guest 087-B\\AppData\\Roaming\\Blender Foundation\\Blender\\2.91\\scripts\\addons\\modules'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\addons'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\addons_contrib'

Python (External Binary):

binary path: 'E:\Blender Foundation\Blender 2.91\2.91\python\bin\python.EXE'
version: Python 3.7.7

Directories:

scripts:

  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\modules'
  'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts'

user scripts: 'C:\Users\Guest 087-B\AppData\Roaming\Blender Foundation\Blender\2.91\scripts'
pref scripts: None
datafiles: 'C:\Users\Guest 087-B\AppData\Roaming\Blender Foundation\Blender\2.91\datafiles'
config: 'C:\Users\Guest 087-B\AppData\Roaming\Blender Foundation\Blender\2.91\config'
scripts : 'C:\Users\Guest 087-B\AppData\Roaming\Blender Foundation\Blender\2.91\scripts'
autosave: 'C:\Users\Guest 087-B\AppData\Roaming\Blender Foundation\Blender\2.91\autosave'
tempdir: 'C:\Users\GUEST0~1\AppData\Local\Temp\blender_a10768\'

FFmpeg:

avcodec: '58, 54, 100'
avdevice: '58, 8, 100'
avformat: '58, 29, 100'
avutil: '56, 31, 100'
swscale: ' 5, 5, 100'

SDL:

Version: 2.0.12
Loading method: linked (WITH_SDL_DYNLOAD=OFF)

Other Libraries:

OpenColorIO: 1, 1, 1
OpenImageIO: 2, 1, 15
OpenShadingLanguage: 1, 10, 10
OpenSubdiv: 0, 0, 0
OpenVDB: 7, 0, 0
Alembic: 1, 7, 12
USD: 0, 20, 5

OpenGL:

renderer: 'Intel(R) HD Graphics 4600'
vendor: 'Intel'
version: '4.3.0 - Build 20.19.15.4835'
extensions:

  GL_3DFX_texture_compression_FXT1
  GL_AMD_vertex_shader_layer
  GL_AMD_vertex_shader_viewport_index
  GL_ARB_ES2_compatibility
  GL_ARB_ES3_compatibility
  GL_ARB_arrays_of_arrays
  GL_ARB_base_instance
  GL_ARB_blend_func_extended
  GL_ARB_buffer_storage
  GL_ARB_cl_event
  GL_ARB_clear_buffer_object
  GL_ARB_clear_texture
  GL_ARB_clip_control
  GL_ARB_color_buffer_float
  GL_ARB_compatibility
  GL_ARB_compressed_texture_pixel_storage
  GL_ARB_compute_shader
  GL_ARB_conservative_depth
  GL_ARB_copy_buffer
  GL_ARB_copy_image
  GL_ARB_debug_output
  GL_ARB_depth_buffer_float
  GL_ARB_depth_clamp
  GL_ARB_depth_texture
  GL_ARB_draw_buffers
  GL_ARB_draw_buffers_blend
  GL_ARB_draw_elements_base_vertex
  GL_ARB_draw_indirect
  GL_ARB_draw_instanced
  GL_ARB_enhanced_layouts
  GL_ARB_explicit_attrib_location
  GL_ARB_explicit_uniform_location
  GL_ARB_fragment_coord_conventions
  GL_ARB_fragment_layer_viewport
  GL_ARB_fragment_program
  GL_ARB_fragment_program_shadow
  GL_ARB_fragment_shader
  GL_ARB_fragment_shader_interlock
  GL_ARB_framebuffer_no_attachments
  GL_ARB_framebuffer_object
  GL_ARB_framebuffer_sRGB
  GL_ARB_geometry_shader4
  GL_ARB_get_program_binary
  GL_ARB_gpu_shader5
  GL_ARB_gpu_shader_fp64
  GL_ARB_half_float_pixel
  GL_ARB_half_float_vertex
  GL_ARB_indirect_parameters
  GL_ARB_instanced_arrays
  GL_ARB_internalformat_query
  GL_ARB_internalformat_query2
  GL_ARB_invalidate_subdata
  GL_ARB_map_buffer_alignment
  GL_ARB_map_buffer_range
  GL_ARB_multi_bind
  GL_ARB_multi_draw_indirect
  GL_ARB_multisample
  GL_ARB_multitexture
  GL_ARB_occlusion_query
  GL_ARB_occlusion_query2
  GL_ARB_pixel_buffer_object
  GL_ARB_point_parameters
  GL_ARB_point_sprite
  GL_ARB_program_interface_query
  GL_ARB_provoking_vertex
  GL_ARB_query_buffer_object
  GL_ARB_robust_buffer_access_behavior
  GL_ARB_robustness
  GL_ARB_sample_shading
  GL_ARB_sampler_objects
  GL_ARB_seamless_cube_map
  GL_ARB_seamless_cubemap_per_texture
  GL_ARB_separate_shader_objects
  GL_ARB_shader_atomic_counters
  GL_ARB_shader_bit_encoding
  GL_ARB_shader_image_load_store
  GL_ARB_shader_image_size
  GL_ARB_shader_objects
  GL_ARB_shader_precision
  GL_ARB_shader_storage_buffer_object
  GL_ARB_shader_subroutine
  GL_ARB_shading_language_100
  GL_ARB_shading_language_420pack
  GL_ARB_shading_language_packing
  GL_ARB_shadow
  GL_ARB_stencil_texturing
  GL_ARB_sync
  GL_ARB_tessellation_shader
  GL_ARB_texture_barrier
  GL_ARB_texture_border_clamp
  GL_ARB_texture_buffer_object_rgb32
  GL_ARB_texture_buffer_range
  GL_ARB_texture_compression
  GL_ARB_texture_compression_bptc
  GL_ARB_texture_compression_rgtc
  GL_ARB_texture_cube_map
  GL_ARB_texture_cube_map_array
  GL_ARB_texture_env_add
  GL_ARB_texture_env_combine
  GL_ARB_texture_env_crossbar
  GL_ARB_texture_env_dot3
  GL_ARB_texture_float
  GL_ARB_texture_gather
  GL_ARB_texture_mirror_clamp_to_edge
  GL_ARB_texture_mirrored_repeat
  GL_ARB_texture_multisample
  GL_ARB_texture_non_power_of_two
  GL_ARB_texture_query_levels
  GL_ARB_texture_query_lod
  GL_ARB_texture_rectangle
  GL_ARB_texture_rg
  GL_ARB_texture_rgb10_a2ui
  GL_ARB_texture_stencil8
  GL_ARB_texture_storage
  GL_ARB_texture_storage_multisample
  GL_ARB_texture_swizzle
  GL_ARB_texture_view
  GL_ARB_timer_query
  GL_ARB_transform_feedback2
  GL_ARB_transform_feedback3
  GL_ARB_transform_feedback_instanced
  GL_ARB_transpose_matrix
  GL_ARB_uniform_buffer_object
  GL_ARB_vertex_array_bgra
  GL_ARB_vertex_array_object
  GL_ARB_vertex_attrib_64bit
  GL_ARB_vertex_attrib_binding
  GL_ARB_vertex_buffer_object
  GL_ARB_vertex_program
  GL_ARB_vertex_shader
  GL_ARB_vertex_type_10f_11f_11f_rev
  GL_ARB_vertex_type_2_10_10_10_rev
  GL_ARB_viewport_array
  GL_ARB_window_pos
  GL_ATI_separate_stencil
  GL_EXT_abgr
  GL_EXT_bgra
  GL_EXT_blend_color
  GL_EXT_blend_equation_separate
  GL_EXT_blend_func_separate
  GL_EXT_blend_minmax
  GL_EXT_blend_subtract
  GL_EXT_clip_volume_hint
  GL_EXT_compiled_vertex_array
  GL_EXT_direct_state_access
  GL_EXT_draw_buffers2
  GL_EXT_draw_range_elements
  GL_EXT_fog_coord
  GL_EXT_framebuffer_blit
  GL_EXT_framebuffer_multisample
  GL_EXT_framebuffer_object
  GL_EXT_geometry_shader4
  GL_EXT_gpu_program_parameters
  GL_EXT_gpu_shader4
  GL_EXT_multi_draw_arrays
  GL_EXT_packed_depth_stencil
  GL_EXT_packed_float
  GL_EXT_packed_pixels
  GL_EXT_polygon_offset_clamp
  GL_EXT_rescale_normal
  GL_EXT_secondary_color
  GL_EXT_separate_specular_color
  GL_EXT_shader_integer_mix
  GL_EXT_shadow_funcs
  GL_EXT_stencil_two_side
  GL_EXT_stencil_wrap
  GL_EXT_texture3D
  GL_EXT_texture_array
  GL_EXT_texture_compression_s3tc
  GL_EXT_texture_edge_clamp
  GL_EXT_texture_env_add
  GL_EXT_texture_env_combine
  GL_EXT_texture_filter_anisotropic
  GL_EXT_texture_integer
  GL_EXT_texture_lod_bias
  GL_EXT_texture_rectangle
  GL_EXT_texture_sRGB
  GL_EXT_texture_sRGB_decode
  GL_EXT_texture_shared_exponent
  GL_EXT_texture_snorm
  GL_EXT_texture_storage
  GL_EXT_texture_swizzle
  GL_EXT_timer_query
  GL_EXT_transform_feedback
  GL_IBM_texture_mirrored_repeat
  GL_INTEL_fragment_shader_ordering
  GL_INTEL_map_texture
  GL_INTEL_performance_query
  GL_KHR_blend_equation_advanced
  GL_KHR_debug
  GL_NV_blend_square
  GL_NV_conditional_render
  GL_NV_primitive_restart
  GL_NV_texgen_reflection
  GL_SGIS_generate_mipmap
  GL_SGIS_texture_edge_clamp
  GL_SGIS_texture_lod
  GL_SUN_multi_draw_arrays
  GL_WIN_swap_hint
  WGL_ARB_buffer_region
  WGL_ARB_create_context
  WGL_ARB_create_context_profile
  WGL_ARB_create_context_robustness
  WGL_ARB_extensions_string
  WGL_ARB_framebuffer_sRGB
  WGL_ARB_make_current_read
  WGL_ARB_multisample
  WGL_ARB_pbuffer
  WGL_ARB_pixel_format
  WGL_ARB_pixel_format_float
  WGL_EXT_create_context_es2_profile
  WGL_EXT_create_context_es_profile
  WGL_EXT_depth_float
  WGL_EXT_extensions_string
  WGL_EXT_pixel_format_packed_float
  WGL_EXT_swap_control
  WGL_EXT_swap_control_tear
  WGL_INTEL_cl_sharing
  WGL_NV_DX_interop
  WGL_NV_DX_interop2

Implementation Dependent OpenGL Limits:

Maximum DrawElements Vertices: 1048576
Maximum DrawElements Indices: 1048576

GLSL:
Maximum Varying Floats: 64
Maximum Vertex Attributes: 16
Maximum Vertex Uniform Components: 4096
Maximum Fragment Uniform Components: 4096
Maximum Vertex Image Units: 32
Maximum Fragment Image Units: 32
Maximum Pipeline Image Units: 192

Cycles:

CPU device capabilities: SSE2 SSE3 SSE41 AVX AVX2

OpenCL device capabilities:
Number of platforms: 1
Platform #0

  Platform Name: Intel(R) OpenCL
  Platform Vendor: Intel(R) Corporation
  Platform Version: OpenCL 1.2 
  Platform Profile: FULL_PROFILE
  Platform Extensions: cl_intel_dx9_media_sharing cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_d3d11_sharing cl_khr_depth_images cl_khr_dx9_media_sharing cl_khr_gl_sharing cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_spir
  Number of devices: 2
      Device: #0
          Device Name: Intel(R) HD Graphics 4600
          Device Vendor: Intel(R) Corporation
          Device OpenCL C Version: OpenCL C 1.2 
          Device Profile: FULL_PROFILE
          Device Version: OpenCL 1.2 
          Device Extensions: cl_intel_accelerator cl_intel_advanced_motion_estimation cl_intel_ctz cl_intel_d3d11_nv12_media_sharing cl_intel_dx9_media_sharing cl_intel_motion_estimation cl_intel_simultaneous_sharing cl_intel_subgroups cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_depth_images cl_khr_dx9_media_sharing cl_khr_gl_depth_images cl_khr_gl_event cl_khr_gl_msaa_sharing cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_gl_sharing cl_khr_icd cl_khr_image2d_from_buffer cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_spir 
          Device Max clock frequency (MHz): 1100
          Device Max compute units: 20
          Device Max work group size: 512
      Device: #1
          Device Name: Intel(R) Core(TM) i5-4460  CPU @ 3.20GHz
          Device Vendor: Intel(R) Corporation
          Device OpenCL C Version: OpenCL C 1.2 
          Device Profile: FULL_PROFILE
          Device Version: OpenCL 1.2 (Build 10094)
          Device Extensions: cl_khr_icd cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store cl_khr_depth_images cl_khr_3d_image_writes cl_intel_exec_by_local_thread cl_khr_spir cl_khr_dx9_media_sharing cl_intel_dx9_media_sharing cl_khr_d3d11_sharing cl_khr_gl_sharing cl_khr_fp64 
          Device Max clock frequency (MHz): 3200
          Device Max compute units: 4
          Device Max work group size: 8192

Enabled add-ons:

io_anim_bvh (version: (1, 0, 0), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_anim_bvh_init_.py)
io_curve_svg (version: UNKNOWN, path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_curve_svg_init_.py)
io_mesh_ply (version: UNKNOWN, path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_mesh_ply_init_.py)
io_mesh_stl (version: (1, 1, 3), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_mesh_stl_init_.py)
io_mesh_uv_layout (version: (1, 1, 1), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_mesh_uv_layout_init_.py)
io_scene_fbx (version: (4, 21, 3), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_fbx_init_.py)
io_scene_gltf2 (version: (1, 4, 40), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_gltf2_init_.py)
io_scene_obj (version: (3, 8, 0), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_obj_init_.py)
io_scene_x3d (version: (2, 2, 5), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_x3d_init_.py)

Exact steps for others to reproduce the error

There are no steps, It happened suddenly while I was working and then It started Doing the whole Gray screen/Frozen screen on start-up.

**System Information** Operating system: Microsoft Windows 10 Pro 10.0.17134 Build 17134 Graphics card: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s) **Blender Version** Broken: 2.90/versions don't matter as it happens with every version I installed and tried even ZIP versions Worked: 2.91/versions don't matter as it happens with every version I installed and tried even ZIP versions **Short description of error** The error is Blender freezing when starting or just showing a gray screen and doing nothing else except for not closing when Clicking on the X button and having to be closed by Task Manager. Blender was working fine and dandy for me 2 two days ago, now I'm really losing hope because of How much stuff I've done and it still not working. Please Help. Here are pictures, before and after this error started happening Before - (I was working on a project and I sent my friend this pic) ![image.png](https://archive.blender.org/developer/F9605825/image.png) and After - (Whilst I was working on the project in the image above, Blender suddenly froze and I had to use Task manager to get out). ![image.png](https://archive.blender.org/developer/F9605827/image.png) I also ran the debug cmd in Blender's directory and here's the output: # Blender 2.91.2 System Information **** Blender: **** version: 2.91.2, branch: master, commit date: 2021-01-19 16:15, hash: 5be9ef417703, type: Release build date: 2021-01-19, 16:25:50 platform: Windows binary path: 'E:\\Blender Foundation\\Blender 2.91\\blender.exe' build cflags: /W3 /w34062 /w34115 /w34189 /wd4018 /wd4146 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /wd4828 /wd4996 /wd4661 /we4013 /we4133 /we4431 /w35038 /DWIN32 /D_WINDOWS /W3 /nologo /J /Gd /MP /bigobj -openmp build cxxflags: /W3 /w34062 /w34115 /w34189 /wd4018 /wd4146 /wd4065 /wd4127 /wd4181 /wd4200 /wd4244 /wd4267 /wd4305 /wd4800 /wd4828 /wd4996 /wd4661 /we4013 /we4133 /we4431 /w35038 /DWIN32 /D_WINDOWS /W3 /EHsc /nologo /J /Gd /MP /EHsc /bigobj /permissive- /Zc:twoPhase- -openmp /std:c++17 /Zc:__cplusplus build linkflags: /MACHINE:X64 /SUBSYSTEM:CONSOLE /STACK:2097152 /ignore:4049 /ignore:4217 /ignore:4221 build system: CMake Python: **** version: 3.7.7 (default, Jun 13 2020, 11:11:23) [MSC v.1916 64 bit (AMD64)] file system encoding: utf-8:surrogatepass paths: ``` 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\startup' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\modules' 'E:\\Blender Foundation\\Blender 2.91\\python37.zip' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\python\\DLLs' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\python\\lib' 'E:\\Blender Foundation\\Blender 2.91' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\python' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\python\\lib\\site-packages' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\freestyle\\modules' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\addons\\modules' 'C:\\Users\\Guest 087-B\\AppData\\Roaming\\Blender Foundation\\Blender\\2.91\\scripts\\addons\\modules' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\addons' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\addons_contrib' ``` Python (External Binary): **** binary path: 'E:\\Blender Foundation\\Blender 2.91\\2.91\\python\\bin\\python.EXE' version: Python 3.7.7 Directories: **** scripts: ``` 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts\\modules' 'E:\\Blender Foundation\\Blender 2.91\\2.91\\scripts' ``` user scripts: 'C:\\Users\\Guest 087-B\\AppData\\Roaming\\Blender Foundation\\Blender\\2.91\\scripts' pref scripts: None datafiles: 'C:\\Users\\Guest 087-B\\AppData\\Roaming\\Blender Foundation\\Blender\\2.91\\datafiles' config: 'C:\\Users\\Guest 087-B\\AppData\\Roaming\\Blender Foundation\\Blender\\2.91\\config' scripts : 'C:\\Users\\Guest 087-B\\AppData\\Roaming\\Blender Foundation\\Blender\\2.91\\scripts' autosave: 'C:\\Users\\Guest 087-B\\AppData\\Roaming\\Blender Foundation\\Blender\\2.91\\autosave' tempdir: 'C:\\Users\\GUEST0~1\\AppData\\Local\\Temp\\blender_a10768\\' FFmpeg: **** avcodec: '58, 54, 100' avdevice: '58, 8, 100' avformat: '58, 29, 100' avutil: '56, 31, 100' swscale: ' 5, 5, 100' SDL: **** Version: 2.0.12 Loading method: linked (WITH_SDL_DYNLOAD=OFF) Other Libraries: **** OpenColorIO: 1, 1, 1 OpenImageIO: 2, 1, 15 OpenShadingLanguage: 1, 10, 10 OpenSubdiv: 0, 0, 0 OpenVDB: 7, 0, 0 Alembic: 1, 7, 12 USD: 0, 20, 5 OpenGL: **** renderer: 'Intel(R) HD Graphics 4600' vendor: 'Intel' version: '4.3.0 - Build 20.19.15.4835' extensions: ``` GL_3DFX_texture_compression_FXT1 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_fragment_shader_ordering GL_INTEL_map_texture GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_debug GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_ARB_buffer_region WGL_ARB_create_context WGL_ARB_create_context_profile WGL_ARB_create_context_robustness WGL_ARB_extensions_string WGL_ARB_framebuffer_sRGB WGL_ARB_make_current_read WGL_ARB_multisample WGL_ARB_pbuffer WGL_ARB_pixel_format WGL_ARB_pixel_format_float WGL_EXT_create_context_es2_profile WGL_EXT_create_context_es_profile WGL_EXT_depth_float WGL_EXT_extensions_string WGL_EXT_pixel_format_packed_float WGL_EXT_swap_control WGL_EXT_swap_control_tear WGL_INTEL_cl_sharing WGL_NV_DX_interop WGL_NV_DX_interop2 ``` Implementation Dependent OpenGL Limits: **** Maximum DrawElements Vertices: 1048576 Maximum DrawElements Indices: 1048576 GLSL: Maximum Varying Floats: 64 Maximum Vertex Attributes: 16 Maximum Vertex Uniform Components: 4096 Maximum Fragment Uniform Components: 4096 Maximum Vertex Image Units: 32 Maximum Fragment Image Units: 32 Maximum Pipeline Image Units: 192 Cycles: **** CPU device capabilities: SSE2 SSE3 SSE41 AVX AVX2 OpenCL device capabilities: Number of platforms: 1 Platform #0 ``` Platform Name: Intel(R) OpenCL Platform Vendor: Intel(R) Corporation Platform Version: OpenCL 1.2 Platform Profile: FULL_PROFILE Platform Extensions: cl_intel_dx9_media_sharing cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_d3d11_sharing cl_khr_depth_images cl_khr_dx9_media_sharing cl_khr_gl_sharing cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_spir Number of devices: 2 Device: #0 Device Name: Intel(R) HD Graphics 4600 Device Vendor: Intel(R) Corporation Device OpenCL C Version: OpenCL C 1.2 Device Profile: FULL_PROFILE Device Version: OpenCL 1.2 Device Extensions: cl_intel_accelerator cl_intel_advanced_motion_estimation cl_intel_ctz cl_intel_d3d11_nv12_media_sharing cl_intel_dx9_media_sharing cl_intel_motion_estimation cl_intel_simultaneous_sharing cl_intel_subgroups cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_depth_images cl_khr_dx9_media_sharing cl_khr_gl_depth_images cl_khr_gl_event cl_khr_gl_msaa_sharing cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_gl_sharing cl_khr_icd cl_khr_image2d_from_buffer cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_spir Device Max clock frequency (MHz): 1100 Device Max compute units: 20 Device Max work group size: 512 Device: #1 Device Name: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz Device Vendor: Intel(R) Corporation Device OpenCL C Version: OpenCL C 1.2 Device Profile: FULL_PROFILE Device Version: OpenCL 1.2 (Build 10094) Device Extensions: cl_khr_icd cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store cl_khr_depth_images cl_khr_3d_image_writes cl_intel_exec_by_local_thread cl_khr_spir cl_khr_dx9_media_sharing cl_intel_dx9_media_sharing cl_khr_d3d11_sharing cl_khr_gl_sharing cl_khr_fp64 Device Max clock frequency (MHz): 3200 Device Max compute units: 4 Device Max work group size: 8192 ``` Enabled add-ons: **** io_anim_bvh (version: (1, 0, 0), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_anim_bvh\__init__.py) io_curve_svg (version: UNKNOWN, path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_curve_svg\__init__.py) io_mesh_ply (version: UNKNOWN, path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_mesh_ply\__init__.py) io_mesh_stl (version: (1, 1, 3), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_mesh_stl\__init__.py) io_mesh_uv_layout (version: (1, 1, 1), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_mesh_uv_layout\__init__.py) io_scene_fbx (version: (4, 21, 3), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_fbx\__init__.py) io_scene_gltf2 (version: (1, 4, 40), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_gltf2\__init__.py) io_scene_obj (version: (3, 8, 0), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_obj\__init__.py) io_scene_x3d (version: (2, 2, 5), path: E:\Blender Foundation\Blender 2.91\2.91\scripts\addons\io_scene_x3d\__init__.py) **Exact steps for others to reproduce the error** There are no steps, It happened suddenly while I was working and then It started Doing the whole Gray screen/Frozen screen on start-up.

Aiden Hachatsouk commented

2021-01-31 06:09:34 +01:00

Added subscriber: @Infinte

EchoDot commented

2021-01-31 14:01:06 +01:00

Added subscriber: @EchoDot

EchoDot commented

2021-01-31 14:01:06 +01:00

Can you try and see if it works in blender 2.79. If it does, it could mean that its a problem of your drivers.

Aiden Hachatsouk commented

2021-01-31 16:13:29 +01:00

In #85243#1104408, @EchoDot wrote:
Can you try and see if it works in blender 2.79. If it does, it could mean that its a problem of your drivers.

Alright I'll do that and reply back.

> In #85243#1104408, @EchoDot wrote: > Can you try and see if it works in blender 2.79. If it does, it could mean that its a problem of your drivers. Alright I'll do that and reply back.

Aiden Hachatsouk commented

2021-01-31 16:30:55 +01:00

In #85243#1104408, @EchoDot wrote:
Can you try and see if it works in blender 2.79. If it does, it could mean that its a problem of your drivers.

2.79 Worked, it was good to see that there is some hope left, now what should I do to fix the problem with the newer versions

> In #85243#1104408, @EchoDot wrote: > Can you try and see if it works in blender 2.79. If it does, it could mean that its a problem of your drivers. **2.79** Worked, it was good to see that there is some hope left, now what should I do to fix the problem with the **newer versions**

EchoDot commented

2021-01-31 16:58:28 +01:00

Try updating your graphics drivers. Its explained in the below link

docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

Try updating your graphics drivers. Its explained in the below link docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

Aiden Hachatsouk commented

2021-01-31 17:23:17 +01:00

In #85243#1104439, @EchoDot wrote:
Try updating your graphics drivers. Its explained in the below link

docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

I already did that, Look.

> In #85243#1104439, @EchoDot wrote: > Try updating your graphics drivers. Its explained in the below link > > docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html I already did that, Look. ![image.png](https://archive.blender.org/developer/F9606273/image.png)

EchoDot commented

2021-01-31 17:43:55 +01:00

The page on windows-intel in that link has a bunch of extra you could try(like runing on compatability mode)
Maybe try those

docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html

The page on windows-intel in that link has a bunch of extra you could try(like runing on compatability mode) Maybe try those docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html

Aiden Hachatsouk commented

2021-01-31 17:46:29 +01:00

In #85243#1104444, @EchoDot wrote:
The page on windows-intel in that link has a bunch of extra you could try(like runing on compatability mode)
Maybe try those

docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html

Alright I'll check it out and reply back.

> In #85243#1104444, @EchoDot wrote: > The page on windows-intel in that link has a bunch of extra you could try(like runing on compatability mode) > Maybe try those > > docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html Alright I'll check it out and reply back.

Aiden Hachatsouk commented

2021-01-31 19:12:49 +01:00

In #85243#1104444, @EchoDot wrote:
The page on windows-intel in that link has a bunch of extra you could try(like runing on compatability mode)
Maybe try those

docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html

So yeah I did that (compatibility mode) but nothing.

Also here is the what the platform_support.txt has in it:

{Intel/Intel(R) HD Graphics 4600/4.3.0 - Build 20.19.15.4835}=SUPPORTED
{Intel/Intel(R) HD Graphics 4600/4.3.0 - Build 20.19.15.5166}=SUPPORTED

Meaning that even though I updated my graphics drive, It's still supported.

> In #85243#1104444, @EchoDot wrote: > The page on windows-intel in that link has a bunch of extra you could try(like runing on compatability mode) > Maybe try those > > docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/intel.html So yeah I did that (compatibility mode) but nothing. Also here is the what the *platform_support.txt* has in it: ``` {Intel/Intel(R) HD Graphics 4600/4.3.0 - Build 20.19.15.4835}=SUPPORTED {Intel/Intel(R) HD Graphics 4600/4.3.0 - Build 20.19.15.5166}=SUPPORTED ``` Meaning that even though I updated my graphics drive, It's still supported.

Falk David commented

2021-02-01 08:30:22 +01:00

Added subscriber: @filedescriptor

Falk David commented

2021-02-01 08:30:22 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Falk David commented

2021-02-01 08:30:22 +01:00

@Infinte Could you try the latest Alpha and Beta from https://builder.blender.org/download/ ?

Aiden Hachatsouk commented

2021-02-01 13:17:28 +01:00

In #85243#1104664, @filedescriptor wrote:
@Infinte Could you try the latest Alpha and Beta from https://builder.blender.org/download/ ?

Alright, I'll try and reply back soon.

Edit: Beta worked for some seconds and then froze.

Edit #2: Alpha froze at gray screen right away.

> In #85243#1104664, @filedescriptor wrote: > @Infinte Could you try the latest Alpha and Beta from https://builder.blender.org/download/ ? Alright, I'll try and reply back soon. Edit: Beta worked for some seconds and then froze. ![image.png](https://archive.blender.org/developer/F9607651/image.png) Edit #2: Alpha froze at gray screen right away. ![image.png](https://archive.blender.org/developer/F9607656/image.png)

Aiden Hachatsouk commented

2021-02-01 19:42:17 +01:00

Here are some pics of my GPU Info.

Here are some pics of my GPU Info. ![image.png](https://archive.blender.org/developer/F9608002/image.png) ![image.png](https://archive.blender.org/developer/F9608005/image.png)

Falk David commented

2021-02-06 09:39:24 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Pratik Borhade commented

2021-07-09 08:56:12 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-07-09 08:56:12 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2021-07-09 08:56:12 +02:00

version: '4.3.0 - Build 20.19.15.4835

Present driver is little old. Upgrading the driver will mostly fix this issue

(From screenshot and task description I can say that the driver is old)

To update the driver, refer: https://docs.blender.org/manual/en/latest/troubleshooting/gpu/windows/intel.html

>version: '4.3.0 - Build 20.19.15.4835 Present driver is little old. Upgrading the driver will mostly fix this issue (From screenshot and task description I can say that the driver is old) To update the driver, refer: https://docs.blender.org/manual/en/latest/troubleshooting/gpu/windows/intel.html

Pratik Borhade commented

2021-07-20 14:28:14 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2021-07-20 14:28:14 +02:00

Pratik Borhade commented

2021-07-20 14:28:14 +02:00

Present driver is little old. Upgrading the driver will mostly fix this issue

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

>Present driver is little old. Upgrading the driver will mostly fix this issue No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Gray screen/Frozen screen on start-up. #85243

Blender 2.91.2 System Information