EXCEPTION_ACCESS_VIOLATION #86216

New Issue

Brad Prestbo · 2021-03-03T01:09:20+01:00

Brad Prestbo commented

2021-03-03 01:09:20 +01:00

System Information
Operating system: Windows 10 Pro
Graphics card: Nvidia GeForce GTX 1650 Ti
Monitor 1: Laptop, Dell XPS 15 Laptop
Monitor 2: Dell 49" Widescreen

Blender Version
Broken: (2.92.0, Build: 2021-02-25 09:31:14 Windows Release)
Worked: (none)

Short description of error
Blender starts command screen startup, then crashes.
Log File generated from "blender_debug_gpu_glitchworkaround"

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x0000000000000000
Module :
Thread : 000023f0
Switching to fully guarded memory allocator.
Blender 2.92.0
Build: 2021-02-25 09:31:14 Windows Release
argv- [x] = C:\Program Files\Blender Foundation\Blender 2.92\blender
argv- [x] = --debug
argv- [x] = --debug-gpu
argv- [x] = --debug-gpu-force-workarounds
argv- [x] = --python-expr
argv- [x] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users____\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt')
read file

Version 280 sub 39 date unknown hash unknown

Writing: C:\Users____\AppData\Local\Temp\blender.crash.txt

Exact steps for others to reproduce the error
Based on the default startup.

**System Information** Operating system: Windows 10 Pro Graphics card: Nvidia GeForce GTX 1650 Ti Monitor 1: Laptop, Dell XPS 15 Laptop Monitor 2: Dell 49" Widescreen **Blender Version** Broken: (2.92.0, Build: 2021-02-25 09:31:14 Windows Release) Worked: (none) **Short description of error** Blender starts command screen startup, then crashes. Log File generated from "blender_debug_gpu_glitchworkaround" Error : EXCEPTION_ACCESS_VIOLATION Address : 0x0000000000000000 Module : Thread : 000023f0 Switching to fully guarded memory allocator. Blender 2.92.0 Build: 2021-02-25 09:31:14 Windows Release argv- [x] = C:\Program Files\Blender Foundation\Blender 2.92\\blender argv- [x] = --debug argv- [x] = --debug-gpu argv- [x] = --debug-gpu-force-workarounds argv- [x] = --python-expr argv- [x] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\____\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt') read file ``` Version 280 sub 39 date unknown hash unknown ``` Writing: C:\Users\____\AppData\Local\Temp\blender.crash.txt **Exact steps for others to reproduce the error** Based on the default startup.

Brad Prestbo commented

2021-03-03 01:09:20 +01:00

Added subscriber: @specifius

Brad Prestbo commented

2021-03-04 03:05:49 +01:00

Hi all!

Drivers have been updated.

Please share your thoughts on resolution.

Thank you!

Hi all! Drivers have been updated. Please share your thoughts on resolution. Thank you!

Brad Prestbo commented

2021-03-04 13:43:31 +01:00

Further update: I disconnected the 49" monitor from my computer, and Blender launched just fine.
While Blender was running, I plugged in the 49" monitor into my computer, and the application continued just fine.
I closed Blender and restarted Blender (while the 49" monitor was still plugged into my computer) and Blender crashed like before.

Any assistance to this issue would be appreciated.

Thank you,

B

Further update: I disconnected the 49" monitor from my computer, and Blender launched just fine. While Blender was running, I plugged in the 49" monitor into my computer, and the application continued just fine. I closed Blender and restarted Blender (while the 49" monitor was still plugged into my computer) and Blender crashed like before. Any assistance to this issue would be appreciated. Thank you, B

Falk David commented

2021-03-10 10:34:03 +01:00

Added subscriber: @filedescriptor

Falk David commented

2021-03-10 10:34:03 +01:00

@specifius That is very helpful information, thank you.

Falk David commented

2021-03-10 11:47:01 +01:00

This might be related to #72098.

Ankit Meel commented

2021-05-22 20:55:03 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2021-05-22 20:55:03 +02:00

Please upload C:\Users\____\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt & C:\Users\____\AppData\Local\Temp\blender.crash.txt files.
also see the workaround in #86418 (Blender 2.92 doesn't start on my system)

Please upload `C:\Users\____\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt` & `C:\Users\____\AppData\Local\Temp\blender.crash.txt` files. also see the workaround in #86418 (Blender 2.92 doesn't start on my system)

Ankit Meel commented

2021-05-22 20:55:46 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2021-06-09 18:00:29 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-06-09 18:00:29 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2021-06-09 18:00:29 +02:00

Pratik Borhade commented

2021-06-09 18:00:29 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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EXCEPTION_ACCESS_VIOLATION #86216