Open and Save dialog boxes crash on 3rd monitor #92304

New Issue

Greg Tada · 2021-10-18T02:39:33+02:00

Greg Tada commented

2021-10-18 02:39:33 +02:00

System Information
Operating system: Windows 10
Graphics card: dual NVIDIA Quadro RTX 5000
Driver: 472.12-quadro-rtx-desktop-notebook-win10-win11-64bit-international-dch-whql

Blender Version
Broken: 2.93.5
Worked: Not sure, I'm a new user

Short description of error
When I move Blender to 3rd monitor and use either "Open" or "Save", an error message pops up saying:

"Blender - Unsupported Graphics Card or Driver"
A graphics card and driver with support for OpenGL 3.3 or higher is required.
Installing the latest driver for your graphics card may resolve the issue.
The program will now close.

Exact steps for others to reproduce the error
If I move Blender to my 3rd monitor, the Open and Save dialog boxes will crash Blender. Doesn't happen on 1st or 2nd monitors.

**System Information** Operating system: Windows 10 Graphics card: dual NVIDIA Quadro RTX 5000 Driver: 472.12-quadro-rtx-desktop-notebook-win10-win11-64bit-international-dch-whql **Blender Version** Broken: 2.93.5 Worked: Not sure, I'm a new user **Short description of error** When I move Blender to 3rd monitor and use either "Open" or "Save", an error message pops up saying: "Blender - Unsupported Graphics Card or Driver" A graphics card and driver with support for OpenGL 3.3 or higher is required. Installing the latest driver for your graphics card may resolve the issue. The program will now close. **Exact steps for others to reproduce the error** If I move Blender to my 3rd monitor, the Open and Save dialog boxes will crash Blender. Doesn't happen on 1st or 2nd monitors.

Greg Tada commented

2021-10-18 02:39:34 +02:00

Added subscriber: @carboncanyon

Harley Acheson commented

2021-10-18 04:58:34 +02:00

Added subscriber: @Harley

Harley Acheson commented

2021-10-18 04:58:34 +02:00

Which monitors are plugged into which adapters? All three might have to be plugged into a single adapter to work correctly on Windows.

Greg Tada commented

2021-10-18 18:10:57 +02:00

Harley, thank you for the reply. The 3rd monitor was indeed in the 2nd adapter. I put them all on the same adapter, and Blender no longer crashes. However... the previous setup wasn't an issue for any other application.

Harley Acheson commented

2021-10-18 18:50:29 +02:00

No worries Greg! How Windows handles OpenGL contexts on multiple adapters is quite weird, broken, and hard to explain easily. I also wish we could test for this situation and give a better error message, but in our code this looks the same as if you had a single adapter that is too old. We might be stuck with this until Vulcan.

Pratik Borhade commented

2021-10-19 11:15:54 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-10-19 11:15:54 +02:00

Changed status from 'Needs Triage' to: 'Archived'

Pratik Borhade closed this issue

2021-10-19 11:15:54 +02:00

Pratik Borhade commented

2021-10-19 11:15:54 +02:00

Closing the task since the issue is no longer present for Greg.

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

Open and Save dialog boxes crash on 3rd monitor #92304