Can't launch Blender 2.93.5 #93077

New Issue

Romain Vacher · 2021-11-14T21:17:45+01:00

Romain Vacher commented

2021-11-14 21:17:45 +01:00

System Information
Operating system: Windows 10 Professionnel 64bits
Graphics card: Geforce GTX970

Blender Version
Broken: 2.93.5
Worked: 2.81

Can't launch Blender 2.93.5

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FFC88BF432C
Module :
Thread : 000018ec
Switching to fully guarded memory allocator.
Blender 2.93.5
Build: 2021-10-06 06:44:49 Windows release
argv- [x] = E:\BLENDER\blender-2.93.5-windows-x64\blender
argv- [x] = --debug
argv- [x] = --debug-gpu
argv- [x] = --debug-gpu-force-workarounds
argv- [x] = --python-expr
argv- [x] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\Sarcive\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt')
read file

Version 293 sub 18 date 2021-04-16 16:00 hash 463b38b0e0b0

Writing: C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

**System Information** Operating system: Windows 10 Professionnel 64bits Graphics card: Geforce GTX970 **Blender Version** Broken: 2.93.5 Worked: 2.81 **Can't launch Blender 2.93.5** Error : EXCEPTION_ACCESS_VIOLATION Address : 0x00007FFC88BF432C Module : Thread : 000018ec Switching to fully guarded memory allocator. Blender 2.93.5 Build: 2021-10-06 06:44:49 Windows release argv- [x] = E:\BLENDER\blender-2.93.5-windows-x64\\blender argv- [x] = --debug argv- [x] = --debug-gpu argv- [x] = --debug-gpu-force-workarounds argv- [x] = --python-expr argv- [x] = import bpy; bpy.ops.wm.sysinfo(filepath=r'C:\Users\Sarcive\AppData\Local\Temp\blender\debug_logs\blender_system_info.txt') read file ``` Version 293 sub 18 date 2021-04-16 16:00 hash 463b38b0e0b0 ``` Writing: C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

Romain Vacher commented

2021-11-14 21:17:45 +01:00

Added subscriber: @Romain79

Pratik Borhade commented

2021-11-15 07:13:45 +01:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-11-15 07:13:45 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2021-11-15 07:13:45 +01:00

Hi, thanks for the report. Could you load 2.93.5 from blender_factory_startup.cmd (located in the same directory where blender.exe is?

C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

Please also attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log

Hi, thanks for the report. Could you load 2.93.5 from `blender_factory_startup.cmd` (located in the same directory where `blender.exe` is? > C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt Please also attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log

Romain Vacher commented

2021-11-16 04:41:45 +01:00

Hi Patrick,
Still not launching.

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FFF6D74432C
Module :
Thread : 00002ed4
Writing: C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

Hi Patrick, Still not launching. Error : EXCEPTION_ACCESS_VIOLATION Address : 0x00007FFF6D74432C Module : Thread : 00002ed4 Writing: C:\Users\Sarcive\AppData\Local\Temp\blender.crash.txt

Pratik Borhade commented

2021-11-16 06:45:22 +01:00

Please also attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log

Hi, thanks for checking. Could you please add those files?

Open blender_debug_log.cmd (located in the same directory where blender.exe is)
Reproduce the crash.
Windows explorer will open with two files (add those files here)
Open blender_debug_output.txt
At the very bottom you will find the path for blender.crash.txt
Then also the file blender.crash.txt

> Please also attach crash logs: https://docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log Hi, thanks for checking. Could you please add those files? - Open `blender_debug_log.cmd` (located in the same directory where `blender.exe` is) - Reproduce the crash. - Windows explorer will open with two files (add those files here) - Open `blender_debug_output.txt` - At the very bottom you will find the path for `blender.crash.txt` - Then also the file `blender.crash.txt`

Romain Vacher commented

2021-11-16 18:19:13 +01:00

Much thanks for your help Patrick. Here the files.

blender_debug_output.txt

blender.crash.txt

Much thanks for your help Patrick. Here the files. [blender_debug_output.txt](https://archive.blender.org/developer/F11815788/blender_debug_output.txt) [blender.crash.txt](https://archive.blender.org/developer/F11815789/blender.crash.txt)

Romain Vacher commented

2021-11-18 05:28:51 +01:00

Hi Patrick I still Can't open Blender, Have you managed to take a look at the crash log ?
Thanks.

Hi Patrick I still Can't open Blender, Have you managed to take a look at the crash log ? Thanks.

Pratik Borhade commented

2021-11-18 18:45:26 +01:00

Hi, please also attach System Info file generated after the crash.

No call stack generated after the shut down so I am not sure about the reason for crash :/

Could you please try again after updating the driver?: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/nvidia.html

Hi, please also attach System Info file generated after the crash. No call stack generated after the shut down so I am not sure about the reason for crash :/ Could you please try again after updating the driver?: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/windows/nvidia.html

Romain Vacher commented

2021-11-19 05:09:57 +01:00

Hi Patrick,
My driver has been updated, blender but still crashing at launch.
Where do I finf the System info file ? Nothing appears in Temp dir.
Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0
Thanks

Hi Patrick, My driver has been updated, blender but still crashing at launch. Where do I finf the System info file ? Nothing appears in Temp dir. Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0 Thanks

Romain Vacher commented

2021-11-19 05:11:45 +01:00

Hi Patrick,
My driver has been updated, blender but still crashing at launch.
Where do I finf the System info file ? Nothing appears in Temp dir.
Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0

Find attached My config.
Thanks{F11827399}

Hi Patrick, My driver has been updated, blender but still crashing at launch. Where do I finf the System info file ? Nothing appears in Temp dir. Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0 Find attached My config. Thanks{[F11827399](https://archive.blender.org/developer/F11827399/2021-11-19_08-10-25.jpg)}

Romain Vacher commented

2021-11-20 02:00:00 +01:00

Hi patrick,
Here is the system info from the 2.81 running version system-info.txt
Also Let me mention version 2.81 is running but displaying strange artefacts, plese see Gif attached.

Hi patrick, Here is the system info from the 2.81 running version [system-info.txt](https://archive.blender.org/developer/F11830699/system-info.txt) Also Let me mention version 2.81 is running but displaying strange artefacts, plese see Gif attached.![mek.gif](https://archive.blender.org/developer/F11830718/mek.gif)

Pratik Borhade commented

2021-11-20 11:18:20 +01:00

Where do I find the System info file ? Nothing appears in Temp dir.

Hi, file will generate after the crash along with blender_debug_output.txt as said in #93077#1254224

Also Let me mention version 2.81 is running but displaying strange artefacts, plese see Gif attached.

Not sure then. Your driver is also updated. Does this glitches happen for specific file?
Can you reproduce this on recent 2.93LTS?: https://www.blender.org/download/

> Where do I find the System info file ? Nothing appears in Temp dir. Hi, file will generate after the crash along with `blender_debug_output.txt` as said in #93077#1254224 > Also Let me mention version 2.81 is running but displaying strange artefacts, plese see Gif attached. Not sure then. Your driver is also updated. Does this glitches happen for specific file? Can you reproduce this on recent 2.93LTS?: https://www.blender.org/download/

Romain Vacher commented

2021-11-20 16:53:48 +01:00

Hi Patrick,
No systeminfo.text is generated. Please see
I tried launching 2.93.6 2.93.5 2.93.0 None of them are launching.

Hi Patrick, No systeminfo.text is generated. Please see ![2021-11-20_19-41-06.jpg](https://archive.blender.org/developer/F11833092/2021-11-20_19-41-06.jpg) I tried launching 2.93.6 2.93.5 2.93.0 None of them are launching.

Pratik Borhade commented

2021-11-28 13:16:16 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Pratik Borhade commented

2022-02-04 07:50:16 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2022-02-04 07:50:16 +01:00

@Romain79 , does this issue still exists?
Does this happen on [3.0.0 ]] or [ https:*builder.blender.org/download/daily/ | daily builds ?

Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0

Factory startup should have worked for you if add-on causing the issue.
Have you tried running blender_debug_gpu_glitchworkaround.cmd? That will enable all available workarounds for driver issues.

@Romain79 , does this issue still exists? Does this happen on [3.0.0 ]] or [[ https:*builder.blender.org/download/daily/ | daily builds ](https:*www.blender.org/download/)? > Last thing I've done before crashing was to install addons on blender 2.92 Hardops23_1 ; Boxcutter719_4 ; cablerator1.3.0 Factory startup should have worked for you if add-on causing the issue. Have you tried running `blender_debug_gpu_glitchworkaround.cmd`? That will enable all available workarounds for driver issues.

Pratik Borhade commented

2022-02-16 06:15:46 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2022-02-16 06:15:46 +01:00

Pratik Borhade commented

2022-02-16 06:15:46 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Romain Vacher commented

2022-02-16 08:38:57 +01:00

Hi Patrik,
Thanks for coming back to me.
The source of the problem was coming from an old wacom intuos driver. Desinstalling it solved the problem.
Thanks

Hi Patrik, Thanks for coming back to me. The source of the problem was coming from an old wacom intuos driver. Desinstalling it solved the problem. Thanks

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Can't launch Blender 2.93.5 #93077