Rendered image disappears if rendered with tiles #94568

New Issue

Maurizio Ferraris · 2022-01-02T10:45:58+01:00

Maurizio Ferraris commented

2022-01-02 10:45:58 +01:00

System Information
Operating system: Windows-10-10.0.19044-SP0 64 Bits
Graphics card: NVIDIA GeForce GTX 1050 Ti with Max-Q Design/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 472.47

Blender Version
Broken: version: 3.0.0, branch: master, commit date: 2021-12-02 18:35, hash: f1cca30557
Worked: (newest version of Blender that worked as expected)

Short description of error
In case the rendered image is to large and rendered with tiles, and the end of last tile the image disappears, and cannot be saved anymore

Exact steps for others to reproduce the error
Load the default cube, switch to cycles, and GPU processing. In "output properties", "Format" select "%" and set it to 400%. Then render (F12)
The image is rendered using tiles (12 in my case)
After the last tile, the image disappears.
On the consol log there are a bunch of error like:

E0102 10:15:30.189354 14820 tile.cpp:468] Error opening tile file: Could not open "C:\Windows\Temp\blender_a21072\cycles-tile-buffer-9540-1314889624184-102-0.exr" (No such file or directory)
Error writing tile to file

**System Information** Operating system: Windows-10-10.0.19044-SP0 64 Bits Graphics card: NVIDIA GeForce GTX 1050 Ti with Max-Q Design/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 472.47 **Blender Version** Broken: version: 3.0.0, branch: master, commit date: 2021-12-02 18:35, hash: `f1cca30557` Worked: (newest version of Blender that worked as expected) **Short description of error** In case the rendered image is to large and rendered with tiles, and the end of last tile the image disappears, and cannot be saved anymore **Exact steps for others to reproduce the error** Load the default cube, switch to cycles, and GPU processing. In "output properties", "Format" select "%" and set it to 400%. Then render (F12) The image is rendered using tiles (12 in my case) After the last tile, the image disappears. On the consol log there are a bunch of error like: ``` E0102 10:15:30.189354 14820 tile.cpp:468] Error opening tile file: Could not open "C:\Windows\Temp\blender_a21072\cycles-tile-buffer-9540-1314889624184-102-0.exr" (No such file or directory) Error writing tile to file ```

Maurizio Ferraris commented

2022-01-02 10:45:58 +01:00

Added subscriber: @ziomau10

Maurizio Ferraris changed title from ~~Rendered image disappears if endered with tiles~~ to Rendered image disappears if rendered with tiles

2022-01-02 10:58:39 +01:00

Pratik Borhade commented

2022-01-04 11:39:26 +01:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-01-04 11:39:26 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2022-01-04 11:39:26 +01:00

Hi, thanks for the report. Did you change the Temporary Files directory from preferences?
Are you able to reproduce with factory preferences?: {nav Edit > Preferences > Save & Load (3 horizontal lines) > Load Factory preferences}

Similar issue got reported recently (probably the same case for you): #93727 (Changing temporary directory results in errors with tiles while rendering in Cycles)

Hi, thanks for the report. Did you change the `Temporary Files` directory from preferences? Are you able to reproduce with factory preferences?: {nav Edit > Preferences > Save & Load (3 horizontal lines) > Load Factory preferences} ![image.png](https://archive.blender.org/developer/F12717357/image.png) Similar issue got reported recently (probably the same case for you): #93727 (Changing temporary directory results in errors with tiles while rendering in Cycles)

Maurizio Ferraris commented

2022-01-04 12:49:14 +01:00

I did not change anything recently, but I normally inherit settings from previous Blender versions, and indeed originally (V2.7xxx) I changed the temp folder to "C:\Windows\Temp".
Probably this folder now have access restrictions and causes the problem.
I changed now to "C:\Users<user>\temp" and seems to work ok.
Thank you.

By the way, I don't know if this is related, but when I first tried to change the default Temp folder I first right clicked on the field and then "return to default settings".
At that point Blender badly chrashed and I coudn't restart it until a new PC reboot.
I eventually continue to investigate, and open a new task in case.

Thanks for the good job
Regards.

I did not change anything recently, but I normally inherit settings from previous Blender versions, and indeed originally (V2.7xxx) I changed the temp folder to "C:\Windows\Temp". Probably this folder now have access restrictions and causes the problem. I changed now to "C:\Users\<user>\temp" and seems to work ok. Thank you. By the way, I don't know if this is related, but when I first tried to change the default Temp folder I first right clicked on the field and then "return to default settings". At that point Blender badly chrashed and I coudn't restart it until a new PC reboot. I eventually continue to investigate, and open a new task in case. Thanks for the good job Regards.

Pratik Borhade commented

2022-01-05 07:59:15 +01:00

I first tried to change the default Temp folder I first right clicked on the field and then "return to default settings". At that point Blender badly crashed

Hi, I would suggest to submit a fresh report for it

Probably this folder now have access restrictions and causes the problem.

Don't think there are restrictions for any specific folder. Try to save preferences after changing the temp file path, then reload blender. This won't give you any error when rendering with tiles.

Does that work for you?

> I first tried to change the default Temp folder I first right clicked on the field and then "return to default settings". At that point Blender badly crashed Hi, I would suggest to submit a fresh report for it > Probably this folder now have access restrictions and causes the problem. Don't think there are restrictions for any specific folder. Try to save preferences after changing the `temp file` path, then reload blender. This won't give you any error when rendering with tiles. Does that work for you?

Pratik Borhade commented

2022-01-11 06:43:25 +01:00

Hi @ziomau10 , are you able to reproduce on recent 3.1.0 build?: https://builder.blender.org/download/daily
Similar problem(#93727) got fixed yesterday

Hi @ziomau10 , are you able to reproduce on recent 3.1.0 build?: https://builder.blender.org/download/daily Similar problem(#93727) got fixed yesterday

Pratik Borhade commented

2022-01-18 16:10:29 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2022-01-18 16:10:29 +01:00

Pratik Borhade commented

2022-01-18 16:10:29 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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Rendered image disappears if rendered with tiles #94568