Don't open #94668

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Michael · 2022-01-05T21:08:56+01:00

Michael commented

2022-01-05 21:08:56 +01:00

System Information
Operating system: Windows 10 64bits
Graphics card: AMD Radeon HD 8370D

Blender Version
Broken: Blender 3.0.0, Commit date: 2021-12-02 18:35, Hash f1cca30557
Worked: 3.0

Short description of error
it simply doesn't open, nor does it show an error. i tried to repair, uninstall and install and install from steam, but nothing works

Exact steps for others to reproduce the error
step one: try to open
step two: get frustrated because it didn't open

PS:I'm pretty stupid on this subject, so if you can simplify it, I'll appreciate it.
bandicam 2022-01-05 17-05-12-468.mp4

blender_debug_output.txt

**System Information** Operating system: Windows 10 64bits Graphics card: AMD Radeon HD 8370D **Blender Version** Broken: Blender 3.0.0, Commit date: 2021-12-02 18:35, Hash f1cca3055776 Worked: 3.0 **Short description of error** it simply doesn't open, nor does it show an error. i tried to repair, uninstall and install and install from steam, but nothing works **Exact steps for others to reproduce the error** step one: try to open step two: get frustrated because it didn't open PS:I'm pretty stupid on this subject, so if you can simplify it, I'll appreciate it. [bandicam 2022-01-05 17-05-12-468.mp4](https://archive.blender.org/developer/F12790491/bandicam_2022-01-05_17-05-12-468.mp4) [blender_debug_output.txt](https://archive.blender.org/developer/F12790498/blender_debug_output.txt)

Michael commented

2022-01-05 21:08:56 +01:00

Added subscriber: @Micharlsss

Richard Antalik commented

2022-01-06 04:05:24 +01:00

Added subscriber: @iss

Richard Antalik commented

2022-01-06 04:05:24 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2022-01-06 04:05:24 +01:00

Crash log points to problem within GPU driver. Try to update it if possible and check if this does resolve the issue.

Also check if this happens with latest alpha build from https://builder.blender.org/download/daily/

Crash log points to problem within GPU driver. Try to update it if possible and check if this does resolve the issue. Also check if this happens with latest alpha build from https://builder.blender.org/download/daily/

Michael commented

2022-01-06 15:42:37 +01:00

I just did these two things, but it still didn't work. I think my computer is a piece of s###

Richard Antalik commented

2022-01-07 00:58:13 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Richard Antalik commented

2022-01-07 00:58:13 +01:00

According to https://www.blender.org/download/requirements/, your GPU should be supported, but since it is 9 years old, it is quite on the edge.

Michael commented

2022-01-07 23:24:26 +01:00

thanks for the help bro, i'll try to buy a new GPU

Pratik Borhade commented

2022-01-13 06:32:35 +01:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-01-13 06:32:35 +01:00

Changed status from 'Needs Triage' to: 'Archived'

Pratik Borhade closed this issue

2022-01-13 06:32:35 +01:00

Pratik Borhade commented

2022-01-13 06:32:35 +01:00

Hi Michael, your GPU is below minimum requirements for blender.
AMD Radeon HD 8370D has old TeraScale 3 architecture: https://en.wikipedia.org/wiki/Radeon_HD_8000_series
For newer Blender versions GCN first generation or later is required for running Blender.
That means your system is below the minimum requirements for Blender, so there is no longer support for it.

Installing the latest graphics driver sometimes helps to make such GPUs work, see here for more information. https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

If that doesn't help, you can use previous blender versions: https://www.blender.org/download/releases/

I don't think if we can do much here so I will close this ticket.

Hi Michael, your GPU is below minimum requirements for blender. `AMD Radeon HD 8370D` has old TeraScale 3 architecture: https://en.wikipedia.org/wiki/Radeon_HD_8000_series For newer Blender versions `GCN first generation or later` is required for running Blender. That means your system is below the minimum requirements for Blender, so there is no longer support for it. Installing the latest graphics driver sometimes helps to make such GPUs work, see here for more information. https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html If that doesn't help, you can use previous blender versions: https://www.blender.org/download/releases/ I don't think if we can do much here so I will close this ticket.

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Don't open #94668