2.72 Launch on Crash on Mac Pro 2014 #42133

New Issue

Jeff LaMarche · 2014-10-07T16:33:23+02:00

Jeff LaMarche commented

2014-10-07 16:33:23 +02:00

System Information

Model Name:	Mac Pro
Model Identifier:	MacPro6,1
Processor Name:	8-Core Intel Xeon E5
Processor Speed:	3 GHz
Number of Processors:	1
Total Number of Cores:	8
L2 Cache (per Core):	256 KB
L3 Cache:	25 MB
Memory:	64 GB
Boot ROM Version:	MP61.0116.B07
SMC Version (system):	2.20f18
Illumination Version:	1.4a6
Serial Number (system):	F5KM2052F9VN
Hardware UUID:	9FF63122-634B-585D-B537-720BEDFCB610
System Version:	OS X 10.10 (14A379a)
Kernel Version:	Darwin 14.0.0
Boot Volume:	Macintosh HD
Boot Mode:	Normal
Computer Name:	Jeff’s Mac Pro
Time since boot:	23:18

Dual GPU:

AMD FirePro [D700](https://archive.blender.org/developer/D700):

  Chipset Model:	AMD FirePro [D700](https://archive.blender.org/developer/D700)
  Type:	GPU
  Bus:	PCIe
  Slot:	Slot-1
  PCIe Lane Width:	x16
  VRAM (Total):	6144 MB
  Vendor:	ATI (0x1002)
  Device ID:	0x6798
  Revision ID:	0x0000
  ROM Revision:	113-C3861J-687
  gMux Version:	4.0.11 [3.2.8]
  EFI Driver Version:	01.00.687

AMD FirePro [D700](https://archive.blender.org/developer/D700):

  Chipset Model:	AMD FirePro [D700](https://archive.blender.org/developer/D700)
  Type:	GPU
  Bus:	PCIe
  Slot:	Slot-2
  PCIe Lane Width:	x16
  VRAM (Total):	6144 MB
  Vendor:	ATI (0x1002)
  Device ID:	0x6798
  Revision ID:	0x0000
  ROM Revision:	113-C3861J-687
  gMux Version:	4.0.11 [3.2.8]
  EFI Driver Version:	01.00.687

Blender Version
Broken: 2.72
Worked: 2.72 RC1

Short description of error
On launch, it immediately shows the "Blender quit unexpectedly." dialogue. It happens even after removing the 2.72 folder from Application support or resetting to factory settings. The release candidate still works fine. Stack trace attached.
stacktrace.txt

Exact steps for others to reproduce the error
Based on a (as simple as possible) attached .blend file with minimum amount of steps

Double-click the application icon
Profit!

**System Information** ``` Model Name: Mac Pro Model Identifier: MacPro6,1 Processor Name: 8-Core Intel Xeon E5 Processor Speed: 3 GHz Number of Processors: 1 Total Number of Cores: 8 L2 Cache (per Core): 256 KB L3 Cache: 25 MB Memory: 64 GB Boot ROM Version: MP61.0116.B07 SMC Version (system): 2.20f18 Illumination Version: 1.4a6 Serial Number (system): F5KM2052F9VN Hardware UUID: 9FF63122-634B-585D-B537-720BEDFCB610 System Version: OS X 10.10 (14A379a) Kernel Version: Darwin 14.0.0 Boot Volume: Macintosh HD Boot Mode: Normal Computer Name: Jeff’s Mac Pro Time since boot: 23:18 ``` Dual GPU: AMD FirePro [D700](https://archive.blender.org/developer/D700): Chipset Model: AMD FirePro [D700](https://archive.blender.org/developer/D700) Type: GPU Bus: PCIe Slot: Slot-1 PCIe Lane Width: x16 VRAM (Total): 6144 MB Vendor: ATI (0x1002) Device ID: 0x6798 Revision ID: 0x0000 ROM Revision: 113-C3861J-687 gMux Version: 4.0.11 [3.2.8] EFI Driver Version: 01.00.687 AMD FirePro [D700](https://archive.blender.org/developer/D700): Chipset Model: AMD FirePro [D700](https://archive.blender.org/developer/D700) Type: GPU Bus: PCIe Slot: Slot-2 PCIe Lane Width: x16 VRAM (Total): 6144 MB Vendor: ATI (0x1002) Device ID: 0x6798 Revision ID: 0x0000 ROM Revision: 113-C3861J-687 gMux Version: 4.0.11 [3.2.8] EFI Driver Version: 01.00.687 **Blender Version** Broken: 2.72 Worked: 2.72 RC1 **Short description of error** On launch, it immediately shows the "Blender quit unexpectedly." dialogue. It happens even after removing the 2.72 folder from Application support or resetting to factory settings. The release candidate still works fine. Stack trace attached. [stacktrace.txt](https://archive.blender.org/developer/F115389/stacktrace.txt) **Exact steps for others to reproduce the error** Based on a (as simple as possible) attached .blend file with minimum amount of steps 1) Double-click the application icon 2) Profit!

Jeff LaMarche commented

2014-10-07 16:33:23 +02:00

Changed status to: 'Open'

Jeff LaMarche commented

2014-10-07 16:33:23 +02:00

Added subscriber: @JeffLaMarche

jens verwiebe was assigned by Sergey Sharybin

2014-10-07 16:47:05 +02:00

Sergey Sharybin commented

2014-10-07 16:47:05 +02:00

Added subscriber: @Sergey

Sergey Sharybin commented

2014-10-07 16:47:05 +02:00

jens, mind having a look?

jens verwiebe commented

2014-10-07 20:10:00 +02:00

Hi
I checked over with my MAcPro 2009 hexacore + amd 7970
ProductName: Mac OS X
ProductVersion: 10.10
BuildVersion: 14A379a

..so basically the same Blender and OS version.
All works fine here.

The stacktrace is unfortunately saying nothing ( not a true debug log ).

I assume you have updated to 10.10GM1 in between rc1 and release? Or was the sys perfectly
the same ?
The truth is i don't like the shape of 10.10 atm. for any serious testing. GM1 has some regressions
which makes me hope thats not really a GM ;)

Please clarify my questions and be aware this van be also a 10.10 problem which only occures on the MacBucket.
In any case 10.10 is not to be considered stable and i propose not to use it for production yet.

Jens

Hi I checked over with my MAcPro 2009 hexacore + amd 7970 ProductName: Mac OS X ProductVersion: 10.10 BuildVersion: 14A379a ..so basically the same Blender and OS version. All works fine here. The stacktrace is unfortunately saying nothing ( not a true debug log ). I assume you have updated to 10.10GM1 in between rc1 and release? Or was the sys perfectly the same ? The truth is i don't like the shape of 10.10 atm. for any serious testing. GM1 has some regressions which makes me hope thats not really a GM ;) Please clarify my questions and be aware this van be also a 10.10 problem which only occures on the MacBucket. In any case 10.10 is not to be considered stable and i propose not to use it for production yet. Jens

Sergey Sharybin commented

2014-12-26 11:19:00 +01:00

Added subscriber: @jensverwiebe

Sergey Sharybin commented

2014-12-26 11:19:00 +01:00

@JeffLaMarche, please test latets 2.73rc1 build from http://download.blender.org/release/Blender2.73/ on latest 10.10 update and see if the issue still exists.

@jensverwiebe, is 10.10 considered stable for blender nowadays?

@JeffLaMarche, please test latets 2.73rc1 build from http://download.blender.org/release/Blender2.73/ on latest 10.10 update and see if the issue still exists. @jensverwiebe, is 10.10 considered stable for blender nowadays?

jens verwiebe commented

2014-12-26 18:08:44 +01:00

@Sergey: OSX 10.10.1 is okay so far, i just don't recoomed to use intermediate betas for upcoming updates,
due i won't test them anymore until they are officially out ( remember the 10.10.2 trackpad bug in dev build ).

I still cannot get this crash, perhaps cause i don't use ICloud etc..
I encourage Jeff to test switching iCloud off in finder for a test.

Bug is in sytem read bookmarks somehow, but no idea from this log
what exactly crashes here. Check also 1.73rc while i lookup what may have changed
between 2.72 rc and final.

But again: !!! the log says: 2.70 (2.70, 2014-Mar-19, Blender Foundation)
which was definitely not adapted to OSX 10.10 at this point !!!

Jens

@Sergey: OSX 10.10.1 is okay so far, i just don't recoomed to use intermediate betas for upcoming updates, due i won't test them anymore until they are officially out ( remember the 10.10.2 trackpad bug in dev build ). I still cannot get this crash, perhaps cause i don't use ICloud etc.. I encourage Jeff to test switching iCloud off in finder for a test. Bug is in sytem read bookmarks somehow, but no idea from this log what exactly crashes here. Check also 1.73rc while i lookup what may have changed between 2.72 rc and final. But again: !!! the log says: 2.70 (2.70, 2014-Mar-19, Blender Foundation) which was definitely not adapted to OSX 10.10 at this point !!! Jens

jens verwiebe commented

2014-12-30 16:40:00 +01:00

Changed status from 'Open' to: 'Archived'

jens verwiebe closed this issue

2014-12-30 16:40:00 +01:00

jens verwiebe commented

2014-12-30 16:40:00 +01:00

As we get no answer here if it is perhaps an iCloud problem or just
too old Blender was used, closing this now as invalid.

Jens

As we get no answer here if it is perhaps an iCloud problem or just too old Blender was used, closing this now as invalid. Jens

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2.72 Launch on Crash on Mac Pro 2014 #42133