Blender 2.71+ still crashes #42455

New Issue

Mariusz Dąbrowski · 2014-10-31T14:12:21+01:00

2014-10-31 14:12:21 +01:00

Windows 7 (64 bit); NVIDIA GeForce GTX 760

Broken: 2.71 and higher
Worked: all the way till 2.7

Blender crashes on startup. No idea how to fix that. I installed Visual C++ 2013, checked graphic card drivers, tried as admin, downloaded both installer and zip version of Blender.
I really don't want to change this sofware to any other!

Windows 7 (64 bit); NVIDIA GeForce GTX 760 Broken: 2.71 and higher Worked: all the way till 2.7 Blender crashes on startup. No idea how to fix that. I installed Visual C++ 2013, checked graphic card drivers, tried as admin, downloaded both installer and zip version of Blender. I really don't want to change this sofware to any other!

Mariusz Dąbrowski commented

2014-10-31 14:12:21 +01:00

Changed status to: 'Open'

Mariusz Dąbrowski commented

2014-10-31 14:12:21 +01:00

Added subscriber: @mariodabro

Bastien Montagne commented

2014-10-31 15:14:31 +01:00

Added subscriber: @mont29

Bastien Montagne commented

2014-10-31 15:14:31 +01:00

Is your OS fully up-to-date too (meaning, you have all latest MS updates installed)?

Mariusz Dąbrowski commented

2014-10-31 17:03:21 +01:00

Yes, just did it and problem still exist

Bastien Montagne commented

2014-10-31 17:33:02 +01:00

Pleaser attach here all messages shown in console (start Blender from a command line to see them).

Mariusz Dąbrowski commented

2014-10-31 18:41:37 +01:00

"C:\Program Files\Blender Foundation\Blender>Blender.exe
found bundled python: C:\Program Files\Blender Foundation\Blender\2.72\python"

^- so this is from cmd

And here are some details about that problem (Hope that wont be a problem if it is in polish):

"Podpis problemu:

Nazwa zdarzenia problemu:	APPCRASH
Nazwa aplikacji:	blender-app.exe
Wersja aplikacji:	2.7.2.0
Sygnatura czasowa aplikacji:	5446569e
Nazwa modułu z błędem:	MSVCR120.dll
Wersja modułu z błędem:	12.0.21005.1
Sygnatura czasowa modułu z błędem:	524f83ff
Kod wyjątku:	c000001d
Przesunięcie wyjątku:	0000000000092bc3
Wersja systemu operacyjnego:	6.1.7600.2.0.0.256.1
Identyfikator ustawień regionalnych:	1045
Dodatkowe informacje 1:	9c5b
Dodatkowe informacje 2:	9c5b99d1538af1465d6588ee6e30c6d2
Dodatkowe informacje 3:	ffa6
Dodatkowe informacje 4:	ffa6c829f7fac5222bb75dc93477b4fc"

"C:\Program Files\Blender Foundation\Blender>Blender.exe found bundled python: C:\Program Files\Blender Foundation\Blender\2.72\python" ^- so this is from cmd And here are some details about that problem (Hope that wont be a problem if it is in polish): "Podpis problemu: ``` Nazwa zdarzenia problemu: APPCRASH Nazwa aplikacji: blender-app.exe Wersja aplikacji: 2.7.2.0 Sygnatura czasowa aplikacji: 5446569e Nazwa modułu z błędem: MSVCR120.dll Wersja modułu z błędem: 12.0.21005.1 Sygnatura czasowa modułu z błędem: 524f83ff Kod wyjątku: c000001d Przesunięcie wyjątku: 0000000000092bc3 Wersja systemu operacyjnego: 6.1.7600.2.0.0.256.1 Identyfikator ustawień regionalnych: 1045 Dodatkowe informacje 1: 9c5b Dodatkowe informacje 2: 9c5b99d1538af1465d6588ee6e30c6d2 Dodatkowe informacje 3: ffa6 Dodatkowe informacje 4: ffa6c829f7fac5222bb75dc93477b4fc"

Bastien Montagne commented

2014-10-31 18:45:13 +01:00

Hmmm… wondering, did you install that? http://www.microsoft.com/en-us/download/details.aspx?id=40784

Bastien Montagne commented

2014-10-31 18:46:15 +01:00

Added subscriber: @MartijnBerger

Bastien Montagne commented

2014-10-31 18:46:15 +01:00

Martijn, I’m starting to be short on new stuff to check here, maybe you have more ideas?

Mariusz Dąbrowski commented

2014-10-31 18:49:05 +01:00

Yup, installed.

Riccardo Giovanetti commented

2014-10-31 21:34:15 +01:00

Added subscriber: @Harvester

Riccardo Giovanetti commented

2014-10-31 21:34:15 +01:00

Have you tried to run Blender in debug mode?

blender.exe --debug

or

blender.exe --debug-all (type blender.exe --help for more options)

There might be some more information or "clues" the developers can look at in the console's messages, which you can copy and paste.

Have you tried to run Blender in debug mode? blender.exe --debug or blender.exe --debug-all (type blender.exe --help for more options) There might be some more information or "clues" the developers can look at in the console's messages, which you can copy and paste.

Mariusz Dąbrowski commented

2014-10-31 21:45:45 +01:00

"C:\Program Files\Blender Foundation\Blender>Blender.exe --debug
Switching to fully guarded memory allocator.
Blender 2.72 (sub 0)
Build: 2014-10-21 14:17:15 Windows:32bit Release
argv- [x] = blender-app.exe
argv- [x] = --debug
read file
Version 267 sub 1 date 1970-01-01 00:00 hash

ordered
OBCube
OBLamp
OBCamera
found bundled python: C:\Program Files\Blender Foundation\Blender\2.72\python"

Same thing with installer and unzipped.
Just wondering why does it show 32bit when it supposed to be 64

"C:\Program Files\Blender Foundation\Blender>Blender.exe --debug Switching to fully guarded memory allocator. Blender 2.72 (sub 0) Build: 2014-10-21 14:17:15 Windows:32bit Release argv- [x] = blender-app.exe argv- [x] = --debug read file Version 267 sub 1 date 1970-01-01 00:00 hash ordered OBCube OBLamp OBCamera found bundled python: C:\Program Files\Blender Foundation\Blender\2.72\python" Same thing with installer and unzipped. Just wondering why does it show 32bit when it supposed to be 64

Quentin Wenger commented

2014-10-31 22:41:18 +01:00

Added subscriber: @QuentinWenger

Quentin Wenger commented

2014-10-31 22:41:18 +01:00

"32bit" is the info given by Python's platform.architecture(), even on 64bits systems (at least on Windows). It's used by scons (one of the build systems, the other beeing CMake).

Doesn't help much here...

"32bit" is the info given by Python's platform.architecture(), even on 64bits systems (at least on Windows). It's used by scons (one of the build systems, the other beeing CMake). Doesn't help much here...

Riccardo Giovanetti commented

2014-11-01 09:31:22 +01:00

You might try again with the ZIP version of Blender and add the following folders inside the \2.72 directory and beside the \datafiles, \python, and \scripts ones:

\autosave
\cache
\config
\temp

Run Blender and it should start with default options. If it works, then you will save and find configuration files inside the \config folder instead of relying on the User local data (...\AppData\Roaming\Blender Foundation\Blende\2.72), just in case there's some corrupted files there. In this way you have a much more controllable testing environment. The last step would be to set the path to the above \temp directory inside the Preferences.

Hope it helps.

You might try again with the ZIP version of Blender and add the following folders inside the \2.72 directory and beside the \datafiles, \python, and \scripts ones: \autosave \cache \config \temp Run Blender and it should start with default options. If it works, then you will save and find configuration files inside the \config folder instead of relying on the User local data (...\AppData\Roaming\Blender Foundation\Blende\2.72), just in case there's some corrupted files there. In this way you have a much more controllable testing environment. The last step would be to set the path to the above \temp directory inside the Preferences. Hope it helps.

Mariusz Dąbrowski commented

2014-11-01 16:11:21 +01:00

Sadly, that did not work too.

Martijn Berger commented

2014-11-01 16:16:16 +01:00

PYTHONPATH again? do you have any other installations of python and or any PYTHON related environment variables set ?

Mariusz Dąbrowski commented

2014-11-01 16:43:31 +01:00

I do not think so. Just checked files and nothing there

Sergey Sharybin commented

2014-11-04 14:13:09 +01:00

Added subscriber: @Sergey

Sergey Sharybin commented

2014-11-04 14:13:09 +01:00

Did you try using opengl32.dll from ftp://ftp.blender.org/sergey/softwaregl/ ? Place this dll next to blender.exe and see if it makes any difference.

This would switch blender to fully software opengl mode, eliminating possible issues caused by drivers.

Did you try using opengl32.dll from ftp://ftp.blender.org/sergey/softwaregl/ ? Place this dll next to blender.exe and see if it makes any difference. This would switch blender to fully software opengl mode, eliminating possible issues caused by drivers.

Mariusz Dąbrowski commented

2014-11-05 12:30:14 +01:00

Also did nothing

Campbell Barton commented

2014-11-10 19:20:13 +01:00

Added subscriber: @ideasman42

Campbell Barton commented

2014-11-10 19:20:13 +01:00

The issue reported can't be reproduced so far, and has been moved to the BF Blender: Unconfirmed project.
If 2 other people aren't able to redo the bug after 2 weeks, it will be closed.

We appreciate the effort that goes into making bug reports, but to be able to fix bugs we have to be able to redo them.
If there is anything you can provide to help others to reproduce the problem, be sure to include it.

The issue reported can't be reproduced so far, and has been moved to the *BF Blender: Unconfirmed* project. If 2 other people aren't able to redo the bug after 2 weeks, it will be closed. We appreciate the effort that goes into making bug reports, but to be able to fix bugs we have to be able to redo them. If there is anything you can provide to help others to reproduce the problem, be sure to include it.

Riccardo Giovanetti commented

2014-12-04 12:02:26 +01:00

Hi Campbell, more than two weeks passed and nothing else has been reporter so, perhaps, it's time to close this ticket.

Thanks

Hi Campbell, more than two weeks passed and nothing else has been reporter so, perhaps, it's time to close this ticket. Thanks

Campbell Barton commented

2014-12-04 13:35:11 +01:00

Changed status from 'Open' to: 'Archived'

Campbell Barton closed this issue

2014-12-04 13:35:11 +01:00

Campbell Barton self-assigned this 2014-12-04 13:35:11 +01:00

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Blender 2.71+ still crashes #42455