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Blender crashes randomly on freshly installed windows 10 (OpenGL)
Closed, ArchivedPublic

Description

System Information
Operating system and graphics card
AMD FX-8320 Eight-Core
Nvidia GTX 780
8Gb Ram
Windows 10 x64

Blender Version
Broken: (2.76)

Short description of error
Random crash on freshly installed windows 10
with this error


or with a black screen

Exact steps for others to reproduce the error
No steps to reproduce, it could crash instantly, or after few hours of work, with no reason

Details

Type
Bug

Event Timeline

Viktor Mukayev (vitos1k) set Type to Bug.
Viktor Mukayev (vitos1k) created this task.
Viktor Mukayev (vitos1k) raised the priority of this task from to Needs Triage by Developer.
Thomas Dinges (dingto) triaged this task as Confirmed, Low priority.

Things to try:

  • Use Blender 2.76b (an Update release, which fixed some bugs)
  • Make sure you use the latest GPU driver from nvidia.com, *not* the ones from Windows Update!
  • Blender 2.76b f337fea
  • Latest nvidia drivers from nvidia.com

Same crashing

Thomas Dinges (dingto) raised the priority of this task from Confirmed, Low to Normal.Jan 30 2016, 5:45 PM

Okay, can you please try a new build from https://builder.blender.org/download/ ?

  • Blender 2.76.9 0e4e199

Same failure

A friend of mine, also has the same issue with blender crashing randomly on win 10
I'll check his specs and submit here soon

Eeeeh not a windows guy nor an OGL guy… This sounds like crash inside NVidia driver, could be some recent changes in OpenGL - or some bug in driver! @Brecht Van Lommel (brecht), @Mike Erwin (merwin), does this makes some sense to you?

I'm the least expert on this subject here but a search around the web there was a proposed solution of :

NVIDIA control panel > 3D settings > Manage 3D settings.
Global settings >power management mode set it to Prefer maximum performance.
Also some add to turn off Vertical Sync.

Just to roll out the possibility of being that possible driver bug on Nvidia side.

This doesn't point to anything specific... I'll stick an nVidia card (Quadro K600) in my Windows test machine and try to reproduce.

My friends specs:

Intel Core i3 2370M 2400MHz
4Gb Ram
NVIDIA GeForce GT 630M
Win 10 x64

Blender 2.76 Hash: 48f7dd6

Same issue

Sergey Sharybin (sergey) closed this task as Archived.Feb 2 2016, 10:38 AM
Sergey Sharybin (sergey) claimed this task.

We can not deal with bugs which we cant' reliably reproduce, it's just not doable to deal with such cases by a handful of developers we've got in the tracker. So please isolate the issue on your side:

  • Make sure all the video drivers are up-to-date
  • Make sure all other updates are installed
  • Try switching to a software OpenGL mode by putting opengl32.dll from ftp://ftp.blender.org/sergey/softwaregl/ next to blender.exe. This will make blender slower but will let us to understand if it's Blender bug or driver's.

Moving the report to the archive for until we've got reliable steps reproducing the issue or at least have a proof it's a Blender issue and not video driver or so.

Viktor already installed the latest driver, so it's not a problem of being out-of-date.

I use Blender every day at work on Win 10, GeForce GTX 970. Have been running 2.76, just installed 2.76b. Will keep an eye out for problems but none so far...

I had some blue screen of deaths (BSOD) issues on a laptop with Windows 10 with GTX 960m 4gb and the integrated Intel HD 530. I fixed the issue with uninstalling each drive and manually installing them, instead of letting windows install them.

This issue could be closed. For me it was solved with hardware replacement
My friend wiped all gfx drivers, and reinstalled them from scratch, and that helped him :)