Material Shuts Down Program #48517

New Issue

Victoria Walton · 2016-05-26T01:20:23+02:00

Victoria Walton commented

2016-05-26 01:20:23 +02:00

System Information
Operating system and graphics card

Windows 8 Intel HD

Blender Version
Broken: (example: 2.69.7 4b206af, see splash screen)
Worked: (optional)
2.77a

Short description of error

Selecting Material auto-shuts down the program.

Exact steps for others to reproduce the error

Open program, under Viewport Shading select "Material", watch it shutdown.

Based on a (as simple as possible) attached .blend file with minimum amount of steps

**System Information** Operating system and graphics card - `Windows 8 Intel HD` **Blender Version** Broken: (example: 2.69.7 4b206af, see splash screen) Worked: (optional) `2.77a` **Short description of error** - `Selecting Material auto-shuts down the program.` **Exact steps for others to reproduce the error** - `Open program, under Viewport Shading select "Material", watch it shutdown.` Based on a (as simple as possible) attached .blend file with minimum amount of steps

Victoria Walton commented

2016-05-26 01:20:23 +02:00

Changed status to: 'Open'

Victoria Walton commented

2016-05-26 01:20:23 +02:00

Added subscriber: @victoriawalton

Carlo Andreacchio commented

2016-05-26 01:50:37 +02:00

Added subscriber: @candreacchio

Carlo Andreacchio commented

2016-05-26 01:50:37 +02:00

What blender version has been causing it to crash?

What graphics card do you have? if you can go help -> save system info, both the gpu and blender version will be listed there.

What blender version has been causing it to crash? What graphics card do you have? if you can go help -> save system info, both the gpu and blender version will be listed there.

Victoria Walton commented

2016-05-26 03:37:09 +02:00

Is 2.77a not considered a version and Intel HD not considered a graphics card?

Carlo Andreacchio commented

2016-05-26 03:38:38 +02:00

Intel HD is not considered a graphics card, but rather a brand -- https://en.wikipedia.org/wiki/Intel_HD_and_Iris_Graphics

2.77a was listed under the blender version that worked... not broken.

Intel HD is not considered a graphics card, but rather a brand -- https://en.wikipedia.org/wiki/Intel_HD_and_Iris_Graphics 2.77a was listed under the blender version that worked... not broken.

Bastien Montagne commented

2016-05-26 15:24:17 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2016-05-26 15:24:17 +02:00

Please:

Give us your exact Blender, OS and GPU (including drivers) versions, as requested in the template!
Ensure both your OS and drivers are fully up-to-date.
Ensure your GPU driver supports at least OpenGL 2.1.
Try the latest build from our buildbot.
Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
Try to tweak OGL settings in UserPreferences, System tab.
Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
Attach as text file here the report generated by Help -> System Info (do not paste it directly in comment).
Launch Blender from the command line with -d option and attach as text file here any error printed out in the console (do not paste it directly in comment).
Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Please: * Give us your exact Blender, OS and GPU (including drivers) versions, as requested in the template! * Ensure both your OS and drivers are fully up-to-date. * Ensure your GPU driver supports at least OpenGL 2.1. * Try the latest build from [our buildbot](https://builder.blender.org/download). * Try to start Blender in factory settings (`--factory-startup` commandline option) (this will ensure whether this is a userpref or addon issue or not). * Try to tweak OGL settings in UserPreferences, System tab. * Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.). * **Attach as text file** here the report generated by Help -> System Info (**do not** paste it directly in comment). * Launch Blender from the command line with `-d` option and **attach as text file** here any error printed out in the console (**do not** paste it directly in comment). * Try to place [this dll](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Victoria Walton commented

2016-05-27 01:21:44 +02:00

2.77a is broken, I'm using Windows 8, and Intel core i3
everything auto updates
idk how to check that
it says they are unstable
Idk how to find graphics card if that's not it
and idk how to do everything else on this list. I'm not a programmer or developer.

2.77a is broken, I'm using Windows 8, and Intel core i3 everything auto updates idk how to check that it says they are unstable Idk how to find graphics card if that's not it and idk how to do everything else on this list. I'm not a programmer or developer.

Carlo Andreacchio commented

2016-05-27 01:26:38 +02:00

idk how to do everything else on this list. I'm not a programmer or developer.

Then do what you can from the list. Right now there is not enough information for a developer to fix the issue.

I have and Bastien both have suggested doing this.

Attach as text file here the report generated by Help -> System Info (do not paste it directly in comment).

This file will allow people to find out your GPU and driver versions, which we then can test to see if they need updating or not.

> idk how to do everything else on this list. I'm not a programmer or developer. Then do what you can from the list. Right now there is not enough information for a developer to fix the issue. I have and Bastien both have suggested doing this. > Attach as text file here the report generated by Help -> System Info (do not paste it directly in comment). This file will allow people to find out your GPU and driver versions, which we then can test to see if they need updating or not.

Campbell Barton commented

2016-06-06 05:11:28 +02:00

Added subscriber: @ideasman42

Campbell Barton commented

2016-06-06 05:11:28 +02:00

Changed status from 'Open' to: 'Archived'

Campbell Barton closed this issue

2016-06-06 05:11:28 +02:00

Campbell Barton self-assigned this 2016-06-06 05:11:28 +02:00

Campbell Barton commented

2016-06-06 05:11:28 +02:00

Its been a week with no system info provided by @victoriawalton
Closing.

We can re-open if details are provided allowing us to investigate the issue.

Its been a week with no system info provided by @victoriawalton Closing. We can re-open if details are provided allowing us to investigate the issue.

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Material Shuts Down Program #48517