Blender crashes when resizing Window #53262

New Issue

Olaf Straesser · 2017-11-07T13:12:04+01:00

Olaf Straesser commented

2017-11-07 13:12:04 +01:00

System Information
Windows 7 Professionell, AMD FirePro w4170 / Intel HD 4600

Blender Version
2.79

Short description of error
Blender crashes (disappears without a trace) when resizing Main Window or pressing ALT F11

Exact steps for others to reproduce the error
Press Alt F11 or try to resize blender Window with Mouse.

What i tried so far
Installation of newest graphic card driver
Only use one Display
Switching all Aero-Display-Components off
Reducing Display Resolution
Reinstallation of Blender

**System Information** Windows 7 Professionell, AMD FirePro w4170 / Intel HD 4600 **Blender Version** 2.79 **Short description of error** Blender crashes (disappears without a trace) when resizing Main Window or pressing ALT F11 **Exact steps for others to reproduce the error** Press Alt F11 or try to resize blender Window with Mouse. **What i tried so far** Installation of newest graphic card driver Only use one Display Switching all Aero-Display-Components off Reducing Display Resolution Reinstallation of Blender

Olaf Straesser commented

2017-11-07 13:12:04 +01:00

Changed status to: 'Open'

Olaf Straesser commented

2017-11-07 13:12:04 +01:00

Added subscriber: @Straesso

Ray molenkamp commented

2017-11-07 14:54:11 +01:00

Added subscriber: @LazyDodo

Ray molenkamp commented

2017-11-07 14:54:12 +01:00

Its highly likely that this bug is specific to your hardware/driver configuration. These kinds of display issues are often caused by OpenGL driver bugs.

While its possible a software error in Blender, its worth checking if this functions correctly...

After upgrading graphics card drivers.
On a different system (with different hardware/drivers).
Using a Software OpenGL renderer...
On Linux/macOS, Official releases come with blender-softwaregl
On MS-Windows: Download this dll and copying it so its located in the same directory as 'blender.exe' and run Blender normally. Be sure to remove it once you are done testing because things will be slow with it.
If this is a driver bug, or we can't link to this to an error in Blender's code, the report may be closed as a driver error, so please help us determine whether this is a bug in Blender or not.

Its highly likely that this bug is specific to your hardware/driver configuration. These kinds of display issues are often caused by OpenGL driver bugs. While its possible a software error in Blender, its worth checking if this functions correctly... After upgrading graphics card drivers. On a different system (with different hardware/drivers). Using a Software OpenGL renderer... On Linux/macOS, Official releases come with blender-softwaregl On MS-Windows: Download [this dll ](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) and copying it so its located in the same directory as 'blender.exe' and run Blender normally. Be sure to remove it once you are done testing because things will be slow with it. If this is a driver bug, or we can't link to this to an error in Blender's code, the report may be closed as a driver error, so please help us determine whether this is a bug in Blender or not.

Olaf Straesser commented

2017-11-07 15:23:37 +01:00

When i use the mentioned dll, blender works as expected! Thus, there is a problem with the OpenGL-Driver of my graphic card?

Ray molenkamp commented

2017-11-07 16:04:50 +01:00

That is most likely the cause yes.

Olaf Straesser commented

2017-11-07 16:07:27 +01:00

Thank you! I reinstalled the original driver provided by the manufacturer of the Laptop in 2015 - everything works fine now! May be, new drivers by the manufacturer of the grapic card are not adapted correctly to the hardware.

Ray molenkamp commented

2017-11-07 16:09:02 +01:00

Changed status from 'Open' to: 'Resolved'

Ray molenkamp closed this issue

2017-11-07 16:09:02 +01:00

Ray molenkamp self-assigned this 2017-11-07 16:09:02 +01:00

Ray molenkamp commented

2017-11-07 16:09:02 +01:00

Allright! all good then!

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Blender crashes when resizing Window #53262