Blender Crashing within two minutes of opening even if left untouched after opening #54493

New Issue

Filmgirl3 · 2018-04-02T16:01:39+02:00

Filmgirl3 commented

2018-04-02 16:01:39 +02:00

System Information
Windows 10 Nvidia Geforce GT 525M
8GB RAM

Blender Version
2.79

Short description of error
I'm brand new to blender. I downloaded the newest version from online, checked to make sure I have good requirements for using the program (which I do), I start up the program and literally all I did the first time was move the default cube along the x,y,z axis and it crashed before the minute was up. I could hear the computer running harder for about thirty seconds before the crash.

The second time I turned on Task Manager to see if my CPU was peaking while using the program. It only spiked a little when turning on the program but moving the cube didn't cause any spikes, though even just turning it on and not touching anything within Blender at all caused the program to crash.
Tried this many many times with the same results, tried an option recommended by other users to change from None under compute devices (system options) to CUDA and picked my card - made no difference.
Not sure where I can look for crash logs for this?

I have the recommended amount of 8GB RAM.

Exact steps for others to reproduce the error
Open blender, wait for inevitable crash.

**System Information** Windows 10 Nvidia Geforce GT 525M 8GB RAM **Blender Version** 2.79 **Short description of error** I'm brand new to blender. I downloaded the newest version from online, checked to make sure I have good requirements for using the program (which I do), I start up the program and literally all I did the first time was move the default cube along the x,y,z axis and it crashed before the minute was up. I could hear the computer running harder for about thirty seconds before the crash. The second time I turned on Task Manager to see if my CPU was peaking while using the program. It only spiked a little when turning on the program but moving the cube didn't cause any spikes, though even just turning it on and not touching anything within Blender at all caused the program to crash. Tried this many many times with the same results, tried an option recommended by other users to change from None under compute devices (system options) to CUDA and picked my card - made no difference. Not sure where I can look for crash logs for this? I have the recommended amount of 8GB RAM. **Exact steps for others to reproduce the error** Open blender, wait for inevitable crash.

Filmgirl3 commented

2018-04-02 16:01:39 +02:00

Added subscriber: @filmgirl3

Philipp Oeser commented

2018-04-04 14:05:57 +02:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2018-04-04 14:05:57 +02:00

Hi there and welcome to blender,

you should be able to find a crash log in the temp directory.
See [here ]] and [ https:*docs.blender.org/manual/en/dev/getting_started/installing/configuration/directories.html#temp-dir | here

You can drag and drop that file in a comment here, so we can have a look. Marking as incomplete until that information is given

Hi there and welcome to blender, you should be able to find a crash log in the temp directory. See [here ]] and [[ https:*docs.blender.org/manual/en/dev/getting_started/installing/configuration/directories.html#temp-dir | here ](https:*docs.blender.org/manual/en/dev/troubleshooting/crash.html#crash-log) You can drag and drop that file in a comment here, so we can have a look. Marking as incomplete until that information is given

Filmgirl3 commented

2018-04-05 04:15:19 +02:00

I did test an older version and had the same problem. However...

Solution: I couldn't find the crash files for blender so I checked the Eventviewer for Windows and saw a bunch of errors relating to my Wacom tablet. I uninstalled the Wacom tablet program, restarted and Blender has yet to crash again. :)

I did test an older version and had the same problem. However... Solution: I couldn't find the crash files for blender so I checked the Eventviewer for Windows and saw a bunch of errors relating to my Wacom tablet. I uninstalled the Wacom tablet program, restarted and Blender has yet to crash again. :)

Philipp Oeser commented

2018-04-05 09:04:38 +02:00

Changed status from 'Open' to: 'Resolved'

Philipp Oeser closed this issue

2018-04-05 09:04:38 +02:00

Philipp Oeser self-assigned this 2018-04-05 09:04:38 +02:00

Philipp Oeser commented

2018-04-05 09:04:38 +02:00

Nice, closing then

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Blender Crashing within two minutes of opening even if left untouched after opening #54493