Windows installer error code 2502, 2503 #60394

Closed
opened 2019-01-10 14:05:33 +01:00 by Paul Rey Amiel · 8 comments

Please Help ASAP!!!
The installer has a problem. It says when I am installing it "The installer has encountered
an unexpected error. This may indicate a problem with this package. The error code is 2503"

And it also says this after I closed that pop-up

"The installer has encountered
an unexpected error. This may indicate a problem with this package. The error code is 2502"

An ending text

"Blender Setup Wizard ended prematurely because of an error. Your system has not been modified.
To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the
Setup Wizard.

Can this be fix?

Please Help ASAP!!! The installer has a problem. It says when I am installing it "The installer has encountered an unexpected error. This may indicate a problem with this package. The error code is 2503" And it also says this after I closed that pop-up "The installer has encountered an unexpected error. This may indicate a problem with this package. The error code is 2502" An ending text "Blender Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard. Can this be fix?
Author

Added subscriber: @FlyingJester850

Added subscriber: @FlyingJester850
Brecht Van Lommel changed title from ERRORS to Windows installer error code 2502, 2503 2019-01-10 15:29:24 +01:00

Added subscriber: @brecht

Added subscriber: @brecht
  • Make sure you use 32 bit or 64 bit download that matches your operating system.
  • Try downloading the installer again, in case something went wrong in the download.
  • Try downloading the zip file instead, and see if that works.
  • Make sure you have no anti-virus software interfering with the download.
* Make sure you use 32 bit or 64 bit download that matches your operating system. * Try downloading the installer again, in case something went wrong in the download. * Try downloading the zip file instead, and see if that works. * Make sure you have no anti-virus software interfering with the download.

Changed status from 'Open' to: 'Archived'

Changed status from 'Open' to: 'Archived'
Brecht Van Lommel self-assigned this 2019-01-24 08:13:37 +01:00

Since last asking for information it has been 7 or more days, due to the policy of our bug tracker we will have to archive the report until the requested information is given.

Since last asking for information it has been 7 or more days, due to the policy of our bug tracker we will have to archive the report until the requested information is given.

Added subscriber: @GordonBrinkmann

Added subscriber: @GordonBrinkmann

I have the exact same problem (same behaviour, same messages, same error codes) now with the new 2.93 LTS installer. And since there is no 32 bit or 64 bit download and I never had this error(s) before I guess it's not dependent on it. I have Windows 10 64 bit.

I have the exact same problem (same behaviour, same messages, same error codes) now with the new 2.93 LTS installer. And since there is no 32 bit or 64 bit download and I never had this error(s) before I guess it's not dependent on it. I have Windows 10 64 bit.
Please make a new bug report: https://developer.blender.org/maniphest/task/edit/form/1/
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Reference: blender/blender#60394
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