Blender 2.8 bug #66257

New Issue

Flávio Atella · 2019-06-29T18:26:29+02:00

Flávio Atella commented

2019-06-29 18:26:29 +02:00

System Information
Operating system: Windows-8.1-6.3.9600 64 Bits
Graphics card: Intel(R) HD Graphics 4400 Intel 4.2.0 - Build 10.18.10.3368

Blender Version
Broken: version: 2.80 (sub 74), branch: master, commit date: 2019-06-28 19:44, hash: 5762137f35
Worked: (optional)

Short description of error
The program closes when I try to render or when I try to put in the 2D animation "mode". The same happens when I try to save the file or when I put the render vision.

Exact steps for others to reproduce the error
[Please describe the exact steps needed to reproduce the issue]
[Based on the default startup or an attached .blend file (as simple as possible)]

  Sorry for the lack of details.

  Thank you, Atella.

**System Information** Operating system: Windows-8.1-6.3.9600 64 Bits Graphics card: Intel(R) HD Graphics 4400 Intel 4.2.0 - Build 10.18.10.3368 **Blender Version** Broken: version: 2.80 (sub 74), branch: master, commit date: 2019-06-28 19:44, hash: `5762137f35` Worked: (optional) **Short description of error** The program closes when I try to render or when I try to put in the 2D animation "mode". The same happens when I try to save the file or when I put the render vision. **Exact steps for others to reproduce the error** [Please describe the exact steps needed to reproduce the issue] [Based on the default startup or an attached .blend file (as simple as possible)] ``` Sorry for the lack of details. ``` ``` Thank you, Atella.

Flávio Atella commented

2019-06-29 18:26:29 +02:00

Added subscriber: @atellaflavio

Craig Dolphin commented

2019-06-29 18:50:24 +02:00

Added subscriber: @CraigD

Craig Dolphin commented

2019-06-29 18:50:24 +02:00

On a win10 laptop I get none of the described problems with the same build.

You might have a glitch with an addon, or a bad blend file, or maybe your installation is corrupted or missing some components.

You could try restoring factory settings under edit>preferences > menu button >load factory settings.

If that doesn't work, try deleting and reinstalling blender.

If that doesn't work, then you're going to need to provide much more information about your system for the devs to look at. There's a help>save system information option that will dump a bunch of data about your system into a text file you can upload for the devs to look at.

You should also upload a simple blend file that demonstrates the issue in case there's something wrong with the file you're working in.

You have to help the developers to help you by providing them as much information as possible otherwise they're not going to be able to help at all.

On a win10 laptop I get none of the described problems with the same build. You might have a glitch with an addon, or a bad blend file, or maybe your installation is corrupted or missing some components. You could try restoring factory settings under edit>preferences > menu button >load factory settings. If that doesn't work, try deleting and reinstalling blender. If that doesn't work, then you're going to need to provide much more information about your system for the devs to look at. There's a help>save system information option that will dump a bunch of data about your system into a text file you can upload for the devs to look at. You should also upload a simple blend file that demonstrates the issue in case there's something wrong with the file you're working in. You have to help the developers to help you by providing them as much information as possible otherwise they're not going to be able to help at all.

Brecht Van Lommel commented

2019-06-30 23:09:55 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2019-06-30 23:09:55 +02:00

This graphics driver is too old, you need the latest version from the Intel website.
https://downloadcenter.intel.com/download/28798/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497

This graphics driver is too old, you need the latest version from the Intel website. https://downloadcenter.intel.com/download/28798/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497

Brecht Van Lommel commented

2019-07-22 17:52:18 +02:00

Changed status from 'Open' to: 'Archived'

Brecht Van Lommel closed this issue

2019-07-22 17:52:18 +02:00

Brecht Van Lommel self-assigned this 2019-07-22 17:52:18 +02:00

Brecht Van Lommel commented

2019-07-22 17:52:18 +02:00

Closing due to lack of information to investigate the issue further, we can reopen the report if more information is provided.

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

Blender 2.8 bug #66257