Load previous settings error #68000

Closed
opened 2019-07-31 14:48:48 +02:00 by Miamikichi · 14 comments

System Information
Operating system: Windows-10-10.0.17763 64 Bits
Graphics card: GeForce GTX 970/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 430.64

Blender Version
Broken: version: 2.80 (sub 75), branch: master, commit date: 2019-07-29 14:47, hash: f6cb5f5449, installed via Steam
Worked: -

Short description of error
Clicking Load 2.79 settings on splash screen produces error.

Exact steps for others to reproduce the error

  1. Start up Blender
  2. Click "Load 2.79 settings" on splash screen
  3. Receive error message, see below.
  4. No settings are loaded.

Based on the default startup.

Error:
Traceback (most recent call last):

File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\scripts\startup\bl_operators\userpref.py", line 115, in execute
  shutil.copytree(self._old_path(), self._new_path(), symlinks=True)
File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\python\lib\shutil.py", line 315, in copytree
  os.makedirs(dst)
File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\python\lib\os.py", line 221, in makedirs
  mkdir(name, mode)

FileExistsError: [WinError 183] Cannot create a file when that file already exists: 'C:\Users\Nepu\AppData\Roaming\Blender Foundation\Blender\2.80'

**System Information** Operating system: Windows-10-10.0.17763 64 Bits Graphics card: GeForce GTX 970/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 430.64 **Blender Version** Broken: version: 2.80 (sub 75), branch: master, commit date: 2019-07-29 14:47, hash: `f6cb5f5449`, installed via Steam Worked: - **Short description of error** Clicking Load 2.79 settings on splash screen produces error. **Exact steps for others to reproduce the error** 1. Start up Blender 2. Click "Load 2.79 settings" on splash screen 3. Receive error message, see below. 4. No settings are loaded. Based on the default startup. Error: Traceback (most recent call last): ``` File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\scripts\startup\bl_operators\userpref.py", line 115, in execute shutil.copytree(self._old_path(), self._new_path(), symlinks=True) File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\python\lib\shutil.py", line 315, in copytree os.makedirs(dst) File "D:\Program Files (x86)\Steam\steamapps\common\Blender\2.80\python\lib\os.py", line 221, in makedirs mkdir(name, mode) ``` FileExistsError: [WinError 183] Cannot create a file when that file already exists: 'C:\\Users\\Nepu\\AppData\\Roaming\\Blender Foundation\\Blender\\2.80'
Author

Added subscriber: @Miamikichi

Added subscriber: @Miamikichi

Added subscriber: @dr.sybren

Added subscriber: @dr.sybren

What is there in C:\Users\Nepu\AppData\Roaming\Blender Foundation\Blender\2.80? Does it contain any files? Did you run any build of 2.80 before?

What is there in `C:\Users\Nepu\AppData\Roaming\Blender Foundation\Blender\2.80`? Does it contain any files? Did you run any build of 2.80 before?

Added subscriber: @mont29

Added subscriber: @mont29

Changed status from 'Open' to: 'Archived'

Changed status from 'Open' to: 'Archived'
Bastien Montagne self-assigned this 2019-08-20 12:14:12 +02:00

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.
Author

The folder contains a lot of files yes. Prior to the full 2.80 release, I did not run any other version of it, I was using 2.79.

The folder contains a lot of files yes. Prior to the full 2.80 release, I did not run any other version of it, I was using 2.79.

Changed status from 'Archived' to: 'Open'

Changed status from 'Archived' to: 'Open'

I can confirm this issue, I've run into it too on various occasions. The root of the issue is that shutil.copytree() requires that the destination directory doesn't exist yet. If this does exist, for example by the file browser writing the recently visited locations to bookmarks.txt, the 'Copy Old Settings' button fails.

I can confirm this issue, I've run into it too on various occasions. The root of the issue is that `shutil.copytree()` requires that the destination directory doesn't exist yet. If this does exist, for example by the file browser writing the recently visited locations to `bookmarks.txt`, the 'Copy Old Settings' button fails.
Bastien Montagne removed their assignment 2019-10-30 12:26:11 +01:00

Removed subscriber: @mont29

Removed subscriber: @mont29
Brecht Van Lommel changed title from Load 2.79 settings error to Load previous settings error 2020-01-15 15:30:21 +01:00

Added subscriber: @brecht

Added subscriber: @brecht

I ran into this today, it's a pretty bad first experience when this happens when switching to a new version, so marking as a 2.82 blocker.

I ran into this today, it's a pretty bad first experience when this happens when switching to a new version, so marking as a 2.82 blocker.

This issue was referenced by 216291ddb3

This issue was referenced by 216291ddb39e3460361b8bd7350878a30e34945b
Brecht Van Lommel self-assigned this 2020-01-16 15:21:36 +01:00

Changed status from 'Confirmed' to: 'Resolved'

Changed status from 'Confirmed' to: 'Resolved'
Thomas Dinges added this to the 2.82 milestone 2023-02-08 16:43:10 +01:00
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Reference: blender/blender#68000
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