Blender 2.8 is not working #68247

Closed
opened 2019-08-05 07:24:23 +02:00 by Emad Saleh · 13 comments

System Information
Operating system: Windows 7 64bit
Graphics card: BmcMirror.4.0 & Intel® HD Graphics

Blender Version
Broken: blender-2.80-windows64
Worked: blender-2.79

Short description of error
on start the dos screens opens then the blender windows opens and it is gray for a moment then it shutdown.

Exact steps for others to reproduce the error
I have updated all my desktop drives I have a Dell optiplex 7010, 8GB ram, Blender 2.79 was working fine, but when the new version update came I tried it just wont start, I have the minimum requirement.

Detailed-System-Report.html
GL report.txt

**System Information** Operating system: Windows 7 64bit Graphics card: BmcMirror.4.0 & Intel® HD Graphics **Blender Version** Broken: blender-2.80-windows64 Worked: blender-2.79 **Short description of error** on start the dos screens opens then the blender windows opens and it is gray for a moment then it shutdown. **Exact steps for others to reproduce the error** I have updated all my desktop drives I have a Dell optiplex 7010, 8GB ram, Blender 2.79 was working fine, but when the new version update came I tried it just wont start, I have the minimum requirement. [Detailed-System-Report.html](https://archive.blender.org/developer/F7649734/Detailed-System-Report.html) [GL report.txt](https://archive.blender.org/developer/F7649738/GL_report.txt)
Author

Added subscriber: @emadsaleh

Added subscriber: @emadsaleh
Member

Added subscriber: @lichtwerk

Added subscriber: @lichtwerk
Member

Looks like an outdated BMC/Intel driver?

  • Does upgrading to the latest driver help?
Looks like an outdated BMC/Intel driver? - Does upgrading to the latest driver help?
Author

I tried to update it and I am getting "Windows has determined the driver software for your devise is up to date".

I tried to update it and I am getting "Windows has determined the driver software for your devise is up to date".
Member

Hm, says driver is from 2012

Driver Date 2/1/2012

Could you try installing from https://downloadcenter.intel.com/?
If that doesnt help, please post the outcome of Help > Save System Info (system-info.txt) here [might have different info than the system reports you have attached...]

Hm, says driver is from 2012 > Driver Date 2/1/2012 Could you try installing from https://downloadcenter.intel.com/? If that doesnt help, please post the outcome of `Help` > `Save System Info` (system-info.txt) here [might have different info than the system reports you have attached...]
Author

I have already installed it and tried to update the drivers here is the report;

Detailed-System-Report (1).html

I have already installed it and tried to update the drivers here is the report; [Detailed-System-Report (1).html](https://archive.blender.org/developer/F7650047/Detailed-System-Report__1_.html)
Author

I have tired some check the result:
blender2.8.PNG

I have tired some check the result: ![blender2.8.PNG](https://archive.blender.org/developer/F7650052/blender2.8.PNG)
Member

Added subscriber: @ZedDB

Added subscriber: @ZedDB
Member

I mean the output of Help > Save System Info in blender.

(It might very well be that your GPU is not supported anymore then, cannot tell the model from that report...)
@ZedDB: you seem to handle a lot of the GPU reports, does this ring a bell?

I mean the output of `Help` > `Save System Info` in blender. (It might very well be that your GPU is not supported anymore then, cannot tell the model from that report...) @ZedDB: you seem to handle a lot of the GPU reports, does this ring a bell?
Author

Can you tell me where I can find this Help> Save system Info or how to do it ?

Can you tell me where I can find this Help> Save system Info or how to do it ?

Changed status from 'Open' to: 'Archived'

Changed status from 'Open' to: 'Archived'
Sebastian Parborg self-assigned this 2019-08-05 13:08:48 +02:00

You are running an Ivy bridge CPU:
https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units#Seventh_generation

Sadly we only support Haswell and up so your GPU that is built onto you CPU is too old and we do no support it.
https://code.blender.org/2019/04/supported-gpus-in-blender-2-80/

You are running an Ivy bridge CPU: https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units#Seventh_generation Sadly we only support Haswell and up so your GPU that is built onto you CPU is too old and we do no support it. https://code.blender.org/2019/04/supported-gpus-in-blender-2-80/
Author

So I guess I will use the old version 2.79

So I guess I will use the old version 2.79
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Reference: blender/blender#68247
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