Unsure how to allow Blender to connect to https://www.blender.org/id/ #68800

New Issue

Michael A Hyde · 2019-08-18T19:26:06+02:00

Michael A Hyde commented

2019-08-18 19:26:06 +02:00

System Information
Operating system: Windows 8.1
Graphics card:

Blender Version
Broken: 2.8

Short description of error
I do not know what to allow to pass through fire wall (or other thing to do to get Blender to connect to Blender ID service).

On a corporate network
Installed Blender ID add-on
Entered correct credentials (checked via blender cloud with web browser
Exception reported after pressing Log In
"Exception POSTing to https://id.blender.org/u/identify: HTTPSConnectionPool(host='id.blender.org', port=443): Max retries exceeded with url: /u/identify (Caused by ConnectionTimeoutError(<urllib3.connection.VerifiedHTTPSConnection object at 0x000001C101D31358>, 'Connection to id.blender.org timed out. (connect timeout=5.0)'))"
Hand typed - sorry if typos.. could not find log file to Copy From.

Thank you!
Michael

**System Information** Operating system: Windows 8.1 Graphics card: **Blender Version** Broken: 2.8 **Short description of error** I do not know what to allow to pass through fire wall (or other thing to do to get Blender to connect to Blender ID service). On a corporate network Installed Blender ID add-on Entered correct credentials (checked via blender cloud with web browser Exception reported after pressing Log In "Exception POSTing to https://id.blender.org/u/identify: HTTPSConnectionPool(host='id.blender.org', port=443): Max retries exceeded with url: /u/identify (Caused by ConnectionTimeoutError(<urllib3.connection.VerifiedHTTPSConnection object at 0x000001C101D31358>, 'Connection to id.blender.org timed out. (connect timeout=5.0)'))" Hand typed - sorry if typos.. could not find log file to Copy From. Thank you! Michael

Michael A Hyde commented

2019-08-18 19:26:07 +02:00

Added subscriber: @Michael_Hyde

Abid Maqbool commented

2019-08-20 04:40:47 +02:00

Added subscriber: @AbidMaqbool

Abid Maqbool commented

2019-08-20 04:40:47 +02:00

Only this step is required to contact to Blender online...

I think, it's not a problem related to Blender itself...
In your system checks if other apps are allowed to contact to internet... & something proxy setting you are using?
Looks like more system administrating problem...
try to contact one of the blender community sites https://blender.community/c/

Only this step is required to contact to Blender online... ![image.png](https://archive.blender.org/developer/F7674190/image.png) I think, it's not a problem related to Blender itself... In your system checks if other apps are allowed to contact to internet... & something proxy setting you are using? Looks like more system administrating problem... try to contact one of the **blender community sites** https://blender.community/c/

Bastien Montagne commented

2019-08-27 12:21:03 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2019-08-27 12:21:03 +02:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2019-08-27 12:21:03 +02:00

Bastien Montagne self-assigned this 2019-08-27 12:21:03 +02:00

Bastien Montagne commented

2019-08-27 12:21:03 +02:00

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.

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Unsure how to allow Blender to connect to https://www.blender.org/id/ #68800