Blender crashes when trying to add loopcut with ctrl-r #68952

Closed
opened 2019-08-21 08:33:24 +02:00 by Peter Keis · 19 comments

System Information
Operating system: Windows-10-10.0.17763 64 Bits
Graphics card: Intel(R) HD Graphics 630 Intel 4.5.0 - Build 25.20.100.6472

Blender Version
Broken: version: 2.81 (sub 2), branch: master, commit date: 2019-08-20 07:45, hash: f2cab8267f
Worked: (optional)

Short description of error
Load the file, go to edit-mode, try to add a loopcut with ctrl-r, blender crashes :-(

Exact steps for others to reproduce the error
See above.Tasse_groß.blend

**System Information** Operating system: Windows-10-10.0.17763 64 Bits Graphics card: Intel(R) HD Graphics 630 Intel 4.5.0 - Build 25.20.100.6472 **Blender Version** Broken: version: 2.81 (sub 2), branch: master, commit date: 2019-08-20 07:45, hash: `f2cab8267f` Worked: (optional) **Short description of error** Load the file, go to edit-mode, try to add a loopcut with ctrl-r, blender crashes :-( **Exact steps for others to reproduce the error** See above.[Tasse_groß.blend](https://archive.blender.org/developer/F7677882/Tasse_groß.blend)
Author

Added subscriber: @BlenderPete

Added subscriber: @BlenderPete

Added subscriber: @dark999

Added subscriber: @dark999

here work all fine on linux Blender 2.80 f6cb5f5449 AMD FX8350, 16GB DDR3, GTX690 2+2 GB VRam- Nvidia drivers 435.17 and Blender 2.81Alpha

Update your GPU drivers from Intel support site can solve/mitigate this problem

thnk you

image.png image.png

here work all fine on linux Blender 2.80 f6cb5f54494e AMD FX8350, 16GB DDR3, GTX690 2+2 GB VRam- Nvidia drivers 435.17 and Blender 2.81Alpha Update your GPU drivers from Intel support [site ](https://www.intel.com/content/www/us/en/support/products/80939/graphics-drivers.html) can solve/mitigate this problem thnk you ![image.png](https://archive.blender.org/developer/F7678964/image.png) ![image.png](https://archive.blender.org/developer/F7679009/image.png)
Member

Added subscriber: @lichtwerk

Added subscriber: @lichtwerk
Member

Could you check if upgrading your drivers fixes the problem? https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630

Are other operations crashing as well?

Could you check if upgrading your drivers fixes the problem? https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630 Are other operations crashing as well?

Added subscriber: @nokipaike

Added subscriber: @nokipaike

windows 10 , both radeon hd 7600 & intel hd 4000 works fine.

windows 10 , both radeon hd 7600 & intel hd 4000 works fine.
Author

There's no chance to check if a driver's update could fix the crash. I'm working on a laptop that belongs to a big company. Driver's update are done by the administrators.
And yes, other operations (extruding and even selecting a ring of vertices) let blender crash. The same file works perfectly fine under 2.80!

There's no chance to check if a driver's update could fix the crash. I'm working on a laptop that belongs to a big company. Driver's update are done by the administrators. And yes, other operations (extruding and even selecting a ring of vertices) let blender crash. The same file works perfectly fine under 2.80!
Member

Added subscriber: @fclem

Added subscriber: @fclem
Member

@fclem: does this ring a bell?

@fclem: does this ring a bell?

@BlenderPete Can you try in software-gl mode (use blender-softwaregl to launch blender)?

@BlenderPete Can you try in software-gl mode (use `blender-softwaregl` to launch blender)?
Author

This comment was removed by @BlenderPete

*This comment was removed by @BlenderPete*
Author

@fclem
I'm starting blender with a double-click on "blender.exe" in the windows explorer. Can you please tell me how to start blender with the softwaregl option?

@fclem I'm starting blender with a double-click on "blender.exe" in the windows explorer. Can you please tell me how to start blender with the softwaregl option?
Member

@BlenderPete :
On MS-Windows: Download this dll and copy it so its located in the same directory as 'blender.exe' and run Blender normally.
(remember to remove it after the test)
This will run blender with Software OpenGL renderer [much slower, but helps determining if this a GPU/driver issue or something in blender code...]

@BlenderPete : On MS-Windows: Download [this dll ](https://download.blender.org/opengl/software-emulation/windows64/opengl32.dll) and copy it so its located in the same directory as 'blender.exe' and run Blender normally. (remember to remove it after the test) This will run blender with Software OpenGL renderer [much slower, but helps determining if this a GPU/driver issue or something in blender code...]
Author

Okay. I will do that and try it out tomorrow when I'm back in the office.
By the way on this machine:
Operating system: Windows-10-10.0.17763 64 Bits
Graphics card: Intel(R) HD Graphics 4000 Intel 4.0.0 - Build 10.18.10.4358
the file works perfectly fine...

Okay. I will do that and try it out tomorrow when I'm back in the office. By the way on this machine: Operating system: Windows-10-10.0.17763 64 Bits Graphics card: Intel(R) HD Graphics 4000 Intel 4.0.0 - Build 10.18.10.4358 the file works perfectly fine...
Author

@fclem It works fine if I'm using the OpenGL render dll.

@fclem It works fine if I'm using the OpenGL render dll.
Author

@fclem It works fine again with version: 2.81 (sub 3), branch: master, commit date: 2019-08-24 15:59, hash: 6bb2912704
Thanks for fixing the problem :-)

@fclem It works fine again with version: 2.81 (sub 3), branch: master, commit date: 2019-08-24 15:59, hash: `6bb2912704` Thanks for fixing the problem :-)

Changed status from 'Open' to: 'Resolved'

Changed status from 'Open' to: 'Resolved'
Clément Foucault self-assigned this 2019-08-26 16:40:28 +02:00

Not sure what fixed it but lets close this ticket then.

Not sure what fixed it but lets close this ticket then.
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Reference: blender/blender#68952
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