crash in materials (new material) and shading #69369

New Issue

z faris · 2019-09-01T00:32:33+02:00

z faris commented

2019-09-01 00:32:33 +02:00

System Information
Operating system: Windows-7-6.1.7601-SP1 64 Bits
Graphics card: Intel(R) HD Graphics 4000 Intel 4.0.0 - Build 9.17.10.4229

Blender Version
Broken: version: 2.80 (sub 75), branch: master, commit date: 2019-07-29 14:47, hash: f6cb5f5449
Worked: (optional)

Short description of error

     when i try to add a new materials; blender crash and exit complete,

and crash in shading too.

Exact steps for others to reproduce the error

 I try to search for a solution of this problem in your sites, google, YouTube but nothing .

listen i'm a beginner and this problem broken my will please help to continue with blender.

[Based on the default startup or an attached .blend file (as simple as possible)]

and THANK YOU BLENDERS

**System Information** Operating system: Windows-7-6.1.7601-SP1 64 Bits Graphics card: Intel(R) HD Graphics 4000 Intel 4.0.0 - Build 9.17.10.4229 **Blender Version** Broken: version: 2.80 (sub 75), branch: master, commit date: 2019-07-29 14:47, hash: `f6cb5f5449` Worked: (optional) **Short description of error** ``` when i try to add a new materials; blender crash and exit complete, ``` and crash in shading too. **Exact steps for others to reproduce the error** ``` I try to search for a solution of this problem in your sites, google, YouTube but nothing . ``` listen i'm a beginner and this problem broken my will please help to continue with blender. [Based on the default startup or an attached .blend file (as simple as possible)] ![11111111.PNG](https://archive.blender.org/developer/F7712368/11111111.PNG) ![33333.PNG](https://archive.blender.org/developer/F7712386/33333.PNG) ![2222222.PNG](https://archive.blender.org/developer/F7712370/2222222.PNG) ![444444.PNG](https://archive.blender.org/developer/F7712388/444444.PNG) and **THANK YOU *BLENDERS***

z faris commented

2019-09-01 00:32:33 +02:00

Added subscriber: @faris-3

Robert Guetzkow commented

2019-09-01 01:03:43 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2019-09-01 01:03:43 +02:00

Your graphics driver is very old, the current version is 15.33.48.5069. Try to [update it ]] and check if that resolves the issue. Also make sure that your system fulfills the [ https:*www.blender.org/download/requirements/ | minimum requirements for running Blender 2.8.

Your graphics driver is very old, the current version is 15.33.48.5069. Try to [update it ]] and check if that resolves the issue. Also make sure that your system fulfills the [[ https:*www.blender.org/download/requirements/ | minimum requirements ](https:*downloadcenter.intel.com/download/28799/Intel-Graphics-Driver-for-Windows-15-33-?product=81499) for running Blender 2.8.

z faris commented

2019-09-01 02:55:15 +02:00

Robert Guetzkow (rjg)
i update it and i have the minimum requirements

and it's still crash

Robert Guetzkow (rjg) i update it and i have the minimum requirements ![00000.PNG](https://archive.blender.org/developer/F7712466/00000.PNG) and it's still crash

dark999 commented

2019-09-01 10:48:51 +02:00

Added subscriber: @dark999

dark999 commented

2019-09-01 10:48:51 +02:00

@faris-3 Your Ivy Bridge GPU not meet (actually 2019-09-01 08:42 UCT) minimum Blender requirement as screenshot. You use an two generation older architecture than minimum Haswell, other screenshots
screenshot from Wikipedia

thank you

@faris-3 Your Ivy Bridge GPU not meet (actually 2019-09-01 08:42 UCT) minimum Blender requirement as screenshot. You use an two generation older architecture than minimum Haswell, other screenshots ![Blender_Intel_GPU_requirements.png](https://archive.blender.org/developer/F7712742/Blender_Intel_GPU_requirements.png) ![Intel_HD_4000.png](https://archive.blender.org/developer/F7712744/Intel_HD_4000.png) ![Intel_CPU_Ivy_Bridge_vs_Haswell.png](https://archive.blender.org/developer/F7712746/Intel_CPU_Ivy_Bridge_vs_Haswell.png) screenshot from Wikipedia thank you

noki paike commented

2019-09-01 11:53:38 +02:00

Added subscribers: @mano-wii, @nokipaike

noki paike commented

2019-09-01 11:53:38 +02:00

@dark999 came on!

do you want to stop it?
you are providing false information, because you are not well informed about the facts.
These video cards play very well on Windows, because one of the developer @mano-wii worked directly on their stability through workarounds.

Don't make people sad with this news, and don't confuse other developers who then close bug reports for the wrong reasons.

from the driver version it is clear that it is obsolete.

the correct working version is:

renderer: 'Intel(R) HD Graphics 4000'
vendor: 'Intel'
version: '4.0.0 - Build 10.18.10.5069'

so @faris-3 download last drivers
https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000

and tell us if the problem is solved

(if you continue to crash then you think you could switch to windows 10, you will definitely not crash, I tested it directly.)

@dark999 came on! do you want to stop it? you are providing false information, because you are not well informed about the facts. These video cards play very well on Windows, because one of the developer @mano-wii worked directly on their stability through workarounds. Don't make people sad with this news, and don't confuse other developers who then close bug reports for the wrong reasons. from the driver version it is clear that it is obsolete. the correct working version is: renderer: 'Intel(R) HD Graphics 4000' vendor: 'Intel' version: '4.0.0 - Build 10.18.10.5069' so @faris-3 download last drivers https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 and tell us if the problem is solved (if you continue to crash then you think you could switch to windows 10, you will definitely not crash, I tested it directly.)

Robert Guetzkow commented

2019-09-01 13:27:20 +02:00

@nokipaike I've already linked the driver update in my answer and apparently it didn't fix the issue. BTW the most recent version is 15.33.48.5069 not 10.18.10.5069 or did you mean that this is a specific version that is known to work properly?

@nokipaike I've already linked the driver update in my answer and apparently it didn't fix the issue. BTW the most recent version is `15.33.48.5069` not `10.18.10.5069` or did you mean that this is a specific version that is known to work properly?

noki paike commented

2019-09-01 13:44:07 +02:00

Added subscriber: @OmarEmaraDev

noki paike commented

2019-09-01 13:44:07 +02:00

@rjg it's the same driver, on blender system-info.txt is reported

10.18.10.5069

on my hardware, which is precisely an intel hd 4000 with these drivers, official blender 2.80 works perfectly (I'm on windows 10)
while I did tests with blender 2.81 last builds and on some more intense and heavy scenes now we have crashes when compiling shaders ...

probably due to this change by @OmarEmaraDev
GPU: Split gpu_shader_material into multiple files.
https://developer.blender.org/rB8cd0da88e55a0c0f88297a5f0f770eb40acc6219

@mano-wii do you still have the chance to check on this hardware?

@rjg it's the same driver, on blender system-info.txt is reported ``` 10.18.10.5069 ``` on my hardware, which is precisely an intel hd 4000 with these drivers, official blender 2.80 works perfectly (I'm on windows 10) while I did tests with blender 2.81 last builds and on some more intense and heavy scenes now we have crashes when compiling shaders ... probably due to this change by @OmarEmaraDev **GPU: Split gpu_shader_material into multiple files.** https://developer.blender.org/rB8cd0da88e55a0c0f88297a5f0f770eb40acc6219 @mano-wii do you still have the chance to check on this hardware?

Omar Emara commented

2019-09-01 14:10:37 +02:00

@nokipaike Did you report those crashes somewhere? Can you elaborate?

noki paike commented

2019-09-01 14:12:34 +02:00

This comment was removed by @nokipaike

*This comment was removed by @nokipaike*

noki paike commented

2019-09-01 14:26:02 +02:00

@OmarEmaraDev

if I try to create some objects, add simple materials, and play with them, even going through the various render modes from solid to de eevee I have no crashes ..

while if I try to load some heavier scenes, like race_spaceship or mr_elephant, https://www.blender.org/download/demo-files/ as soon as I go into shader mode, or eevee_mode after a few seconds that calculates shading I get a crash.

this does not happen with official blender 2.80

here are the files that blender gives me on the gpu.
better than asking advice @mano-wii it knows this gpu well.

blender_debug_output.txt

blender_system_info.txt

here the logs of the same file, but with the other gpu (radeon hd 7600) that doesn't crash.

blender_system_info_AMD.txt

blender_debug_output_AMD.txt

if you need anything else, ask

@OmarEmaraDev if I try to create some objects, add simple materials, and play with them, even going through the various render modes from solid to de eevee I have no crashes .. while if I try to load some heavier scenes, like race_spaceship or mr_elephant, https://www.blender.org/download/demo-files/ as soon as I go into shader mode, or eevee_mode after a few seconds that calculates shading I get a crash. this does not happen with official blender 2.80 here are the files that blender gives me on the gpu. better than asking advice @mano-wii it knows this gpu well. [blender_debug_output.txt](https://archive.blender.org/developer/F7712899/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F7712900/blender_system_info.txt) here the logs of the same file, but with the other gpu (radeon hd 7600) that doesn't crash. [blender_system_info_AMD.txt](https://archive.blender.org/developer/F7712916/blender_system_info_AMD.txt) [blender_debug_output_AMD.txt](https://archive.blender.org/developer/F7712917/blender_debug_output_AMD.txt) if you need anything else, ask

Omar Emara commented

2019-09-01 14:37:27 +02:00

@nokipaike This looks like an issue in Intel's OpenGL driver. I don't think I can help here, sorry.

noki paike commented

2019-09-01 14:46:39 +02:00

@OmarEmaraDev GOOD NEWS. (on blender 2.81 last build)

I tried to perform the same operations starting blender with "blender_debug_gpu_glitchworkaround.cmd" file and now all works fine, no crash.
Probably with the updates you've made, you've bypassed the workarounds that were created.

here logs of same scenes but all works.

blender_system_info.txt

blender_debug_output.txt

@OmarEmaraDev GOOD NEWS. (on blender 2.81 last build) I tried to perform the same operations starting blender with "blender_debug_gpu_glitchworkaround.cmd" file and now all works fine, no crash. Probably with the updates you've made, you've bypassed the workarounds that were created. here logs of same scenes but all works. [blender_system_info.txt](https://archive.blender.org/developer/F7712940/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F7712941/blender_debug_output.txt)

Robert Guetzkow commented

2019-09-01 14:58:51 +02:00

@nokipaike Please create a new bug report in the future when you're experiencing issues, instead of adding them to an existing ticket that deals with an unrelated problem.

noki paike commented

2019-09-01 15:41:03 +02:00

@rjg this happened because I investigated on this question ...
starting from this bug report.
I don't usually use this intel gpu to make 3D

@rjg this happened because I investigated on this question ... starting from this bug report. I don't usually use this intel gpu to make 3D

Brecht Van Lommel commented

2019-09-01 16:05:58 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2019-09-01 16:05:58 +02:00

@faris-3, please attach the output of Help > Save System Info.

@nokipaike, the bug report here is using the official 2.80 release. If you found new issues in 2.81, please create a separate bug report.

@faris-3, please attach the output of Help > Save System Info. @nokipaike, the bug report here is using the official 2.80 release. If you found new issues in 2.81, please create a separate bug report.

noki paike commented

2019-09-01 17:22:51 +02:00

In #69369#766848, @brecht wrote:
@nokipaike, the bug report here is using the official 2.80 release. If you found new issues in 2.81, please create a separate bug report.

done.
https://developer.blender.org/T69382

> In #69369#766848, @brecht wrote: > @nokipaike, the bug report here is using the official 2.80 release. If you found new issues in 2.81, please create a separate bug report. done. https://developer.blender.org/T69382

z faris commented

2019-09-01 23:25:07 +02:00

@brecht
system-info.txt

system-info1.txt

@brecht [system-info.txt](https://archive.blender.org/developer/F7713433/system-info.txt) [system-info1.txt](https://archive.blender.org/developer/F7713435/system-info1.txt)

z faris commented

2019-09-02 02:36:20 +02:00

@nokipaike
the problem is solved
with
last drivers
https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000
thank you so much you are the best @nokipaike
and thanks developers
now i can go a head with blender wohoo

@nokipaike the problem is solved with last drivers https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 thank you so much you are the best @nokipaike and thanks developers now i can go a head with blender wohoo ![Capture0.PNG](https://archive.blender.org/developer/F7713591/Capture0.PNG)

z faris commented

2019-09-02 02:49:02 +02:00

@nokipaike

Robert Guetzkow commented

2019-09-02 09:27:36 +02:00

Changed status from 'Open' to: 'Resolved'

Robert Guetzkow closed this issue

2019-09-02 09:27:36 +02:00

Robert Guetzkow self-assigned this 2019-09-02 09:27:36 +02:00

Robert Guetzkow commented

2019-09-02 09:27:36 +02:00

Closing this as resolved. @faris-3 I linked you the very same driver update in my first comment, why didn't this work for you compared to the other link?

Germano Cavalcante commented

2019-09-02 13:36:54 +02:00

In #69369#766785, @nokipaike wrote:
(...) I did tests with blender 2.81 last builds and on some more intense and heavy scenes now we have crashes when compiling shaders ...

probably due to this change by @OmarEmaraDev
GPU: Split gpu_shader_material into multiple files.
https://developer.blender.org/rB8cd0da88e55a0c0f88297a5f0f770eb40acc6219

@mano-wii do you still have the chance to check on this hardware?

I can test as soon as I can. But it would be nice to have a file to reproduce the problem (and create another report).

EDIT:
I just saw the new report, thanks

> In #69369#766785, @nokipaike wrote: > (...) I did tests with blender 2.81 last builds and on some more intense and heavy scenes now we have crashes when compiling shaders ... > > probably due to this change by @OmarEmaraDev > **GPU: Split gpu_shader_material into multiple files.** > https://developer.blender.org/rB8cd0da88e55a0c0f88297a5f0f770eb40acc6219 > > @mano-wii do you still have the chance to check on this hardware? I can test as soon as I can. But it would be nice to have a file to reproduce the problem (and create another report). EDIT: I just saw the new report, thanks

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crash in materials (new material) and shading #69369