Operating system: Windows-10-10.0.18362 64 Bits
Graphics card: GeForce GTX 980/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 436.30
Broken: version: 2.81 (sub 11), branch: master, commit date: 2019-09-13 08:39, hash: rB394318da74e5
Short description of error
When you have subdivisions set to 0 or have it deactivated the smoothen/sharpen, grow/shrink, and increase/decrease contrast options work just fine on your mask that you've made. However, once you start using MultiRes to add more polygons to work with, they stop working altogether and the subdivs can't remember how the mask is supposed to look like.
Exact steps for others to reproduce the error
I use my own keybindings where I can use the scroll wheel with modifiers to adjust these options on the fly, but as long as you use the menu you should be able to follow along just fine.