launched th app but only a grey window appears (for 1 hour) #71175

New Issue

evan · 2019-10-29T03:38:37+01:00

evan commented

2019-10-29 03:38:37 +01:00

System Information
Operating system:Basic Advanced Edit
Processor
AMD E-300 APU with Radeon(tm) HD Graphics
Manufacturer
AMD
Speed
1.3 GHz
Number of Cores
2
CPU ID
178BFBFF00500F20
Family
14
Model
02
Stepping
0
Revision
RAM
2.0 GB
Video Card
AMD Radeon HD 6310 Graphics
Manufacturer
Chipset
AMD Radeon HD 6310 Graphics
Dedicated Memory
512 MB
Total Memory
1016 MB
Pixel Shader Version
Vertex Shader Version
Hardware T & L
10/29/2019 My Computer Details | System Information | My system Information
https://www.systemrequirementslab.com/my-computer-details 2/4
Operating System
BIOS
Sound
Audio 1
Audio 2
Drives
Software
Yes
Vendor ID
1002
Device
9802
Plug and Play ID
VEN_1002&DEV_9802&SUBSYS_FDE61179&REV_00
Driver Version
13.251.9001.1001
Operating System
Windows 8.1
Service Pack
0
Size
64-bit
Edition
Version
6.3.9600
Locale
0409
BIOS
6.00
Version
Manufacturer
Insyde Corp.
Date
Sound Device
AMD High Definition Audio Device
Driver
8.0.0.8807
Sound Device
Realtek High Definition Audio
Driver
6.0.1.6690
D
Graphics card:

Blender Version
Broken:2.08 (example: 2.80, edbf15d3c0, master, 2018-11-28, as found on the splash screen)
Worked: (optional)

**after i installed my blender launched the application a black script appeared when the tab of blender came in it dissapeared then a messa ge came from the system that amd dis play driver stopped working and recoverd sucessfully 1 waited almost 1hour to start but didnt only a black grey screen when i ight click my track pad mssage appar on the top not responding{F7867328}

**

download blend from google then install it then click on the blend icon ahe bug should appper
no attachment or defult startup was used

**System Information** Operating system:Basic Advanced Edit Processor AMD E-300 APU with Radeon(tm) HD Graphics Manufacturer AMD Speed 1.3 GHz Number of Cores 2 CPU ID 178BFBFF00500F20 Family 14 Model 02 Stepping 0 Revision RAM 2.0 GB Video Card AMD Radeon HD 6310 Graphics Manufacturer Chipset AMD Radeon HD 6310 Graphics Dedicated Memory 512 MB Total Memory 1016 MB Pixel Shader Version Vertex Shader Version Hardware T & L 10/29/2019 My Computer Details | System Information | My system Information https://www.systemrequirementslab.com/my-computer-details 2/4 Operating System BIOS Sound Audio 1 Audio 2 Drives Software Yes Vendor ID 1002 Device 9802 Plug and Play ID VEN_1002&DEV_9802&SUBSYS_FDE61179&REV_00 Driver Version 13.251.9001.1001 Operating System Windows 8.1 Service Pack 0 Size 64-bit Edition Version 6.3.9600 Locale 0409 BIOS 6.00 Version Manufacturer Insyde Corp. Date Sound Device AMD High Definition Audio Device Driver 8.0.0.8807 Sound Device Realtek High Definition Audio Driver 6.0.1.6690 D Graphics card: **Blender Version** Broken:2.08 (example: 2.80, edbf15d3c044, master, 2018-11-28, as found on the splash screen) Worked: (optional) **after i installed my blender launched the application a black script appeared when the tab of blender came in it dissapeared then a messa ge came from the system that amd dis play driver stopped working and recoverd sucessfully 1 waited almost 1hour to start but didnt only a black grey screen when i ight click my track pad mssage appar on the top not responding{[F7867328](https://archive.blender.org/developer/F7867328/display.png)} ![err.png](https://archive.blender.org/developer/F7867327/err.png) ** **download blend from google then install it then click on the blend icon ahe bug should appper** no attachment or defult startup was used

evan commented

2019-10-29 03:38:37 +01:00

Added subscriber: @Evan-9

Nathan Letwory commented

2019-10-29 06:33:30 +01:00

Added subscriber: @jesterking

Nathan Letwory commented

2019-10-29 06:33:30 +01:00

Changed status from 'Open' to: 'Archived'

Nathan Letwory closed this issue

2019-10-29 06:33:30 +01:00

Nathan Letwory self-assigned this 2019-10-29 06:33:30 +01:00

Nathan Letwory commented

2019-10-29 06:33:30 +01:00

Your GPU doesn't meet the requirements for 2.80 and newer . For an AMD GPU at least GCN 1st is required, your card is TeraScale 2 ( https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#IGP_(HD_6000)_2 ). Unfortunately this means Blender 2.80 will not run properly on your hardware.

Your GPU doesn't meet [the requirements for 2.80 and newer ](https:*www.blender.org/download/requirements/). For an AMD GPU at least GCN 1st is required, your card is TeraScale 2 ( https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#IGP_(HD_6000)_2 ). Unfortunately this means Blender 2.80 will not run properly on your hardware.

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launched th app but only a grey window appears (for 1 hour) #71175