blender 2.82 save files doesn't work with multiscreen setup #75386

New Issue

vicky · 2020-04-04T19:30:26+02:00

vicky commented

2020-04-04 19:30:26 +02:00

System Information
Operating system: Windows 10
Graphics card: GTX 1070*2

Blender Version
Broken: 2.82 & 2.82a
Worked: (newest version of Blender that worked as expected)

Short description of error

Basically, if you make a new floating window, and drag it across the other screen, and save the file like that; then you won't be able to open the file unless you're reverted to the default screen layout or only using a single screen

you can see that there is no problem opening the file in whatever setup as long as your file doesn't have a floating window saved in the 2nd monitor, and there also is no problem when you open the file (with floating window on the other screen) with the defualt screen configuration (monitor 1 on right/ monitor 2 on left)

but when you make monitor 2 on right and monitor 1 on left, then it'll tell you that openGL 3.3 and what not, and it doesn't open.

i've updated my drivers since i've encountered this problem, but both version 442 and 445 drivers does not solce the problem.

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

test.blend

here's an examplar file

**System Information** Operating system: Windows 10 Graphics card: GTX 1070*2 **Blender Version** Broken: 2.82 & 2.82a Worked: (newest version of Blender that worked as expected) **Short description of error** Basically, if you make a new floating window, and drag it across the other screen, and save the file like that; then you won't be able to open the file unless you're reverted to the default screen layout or only using a single screen ![image.png](https://archive.blender.org/developer/F8448292/image.png) ![image.png](https://archive.blender.org/developer/F8448294/image.png) ![image.png](https://archive.blender.org/developer/F8448302/image.png) ![image.png](https://archive.blender.org/developer/F8448304/image.png) you can see that there is no problem opening the file in whatever setup as long as your file doesn't have a floating window saved in the 2nd monitor, and there also is no problem when you open the file (with floating window on the other screen) with the defualt screen configuration (monitor 1 on right/ monitor 2 on left) but when you make monitor 2 on right and monitor 1 on left, then it'll tell you that openGL 3.3 and what not, and it doesn't open. i've updated my drivers since i've encountered this problem, but both version 442 and 445 drivers does not solce the problem. **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible). [test.blend](https://archive.blender.org/developer/F8448318/test.blend) here's an examplar file

vicky commented

2020-04-04 19:30:26 +02:00

Added subscriber: @vicy.1832

Anthony Edlin commented

2020-04-04 20:25:22 +02:00

Added subscriber: @AnthonyEdlin

Anthony Edlin commented

2020-04-04 20:25:22 +02:00

Hi, thanks for the bug report.

I test your file on linux but it opens fine for me. Someone will have to try on windows.

Does this work on 2.80 or 2.81?

%%%Linux-5.3.0-7642-generic-x86_64-with-Ubuntu-18.04-bionic 64 Bits
GeForce GTX 1080/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 440.59
Blender 2.83 master fe98d8c0ea%%%

Hi, thanks for the bug report. I test your file on linux but it opens fine for me. Someone will have to try on windows. Does this work on 2.80 or 2.81? %%%Linux-5.3.0-7642-generic-x86_64-with-Ubuntu-18.04-bionic 64 Bits GeForce GTX 1080/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 440.59 Blender 2.83 master fe98d8c0ea%%%

vicky commented

2020-04-04 21:31:15 +02:00

In #75386#903525, @AnthonyEdlin wrote:
Hi, thanks for the bug report.

I test your file on linux but it opens fine for me. Someone will have to try on windows.

Does this work on 2.80 or 2.81?

%%%Linux-5.3.0-7642-generic-x86_64-with-Ubuntu-18.04-bionic 64 Bits
GeForce GTX 1080/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 440.59
Blender 2.83 master fe98d8c0ea%%%

Hi, as you can see in the screen shot, I can also open it too, but only when my monitors are at the default order (screen 1 = left, screen 2 = right)

My problem is, my screens are the other way round, screen 1 = right, screen 2 = left), and when I open it with that configuration, it doesn't open citing a openGL problem

> In #75386#903525, @AnthonyEdlin wrote: > Hi, thanks for the bug report. > > I test your file on linux but it opens fine for me. Someone will have to try on windows. > > Does this work on 2.80 or 2.81? > > %%%Linux-5.3.0-7642-generic-x86_64-with-Ubuntu-18.04-bionic 64 Bits > GeForce GTX 1080/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 440.59 > Blender 2.83 master fe98d8c0ea%%% Hi, as you can see in the screen shot, I can also open it too, but only when my monitors are at the default order (screen 1 = left, screen 2 = right) My problem is, my screens are the other way round, screen 1 = right, screen 2 = left), and when I open it with that configuration, it doesn't open citing a openGL problem

Anthony Edlin commented

2020-04-04 22:06:35 +02:00

Hi, as you can see in the screen shot, I can also open it too, but only when my monitors are at the default order (screen 1 = left, screen 2 = right)

My problem is, my screens are the other way round, screen 1 = right, screen 2 = left), and when I open it with that configuration, it doesn't open citing a openGL problem

Thanks, yes I understand. I was just saying that it seems to work fine on linux so probably is related to windows.

I also ask if it works on 2.80 and 2.81 because then we would know if it's recent commit or has been around for a while.

> Hi, as you can see in the screen shot, I can also open it too, but only when my monitors are at the default order (screen 1 = left, screen 2 = right) > > My problem is, my screens are the other way round, screen 1 = right, screen 2 = left), and when I open it with that configuration, it doesn't open citing a openGL problem Thanks, yes I understand. I was just saying that it seems to work fine on linux so probably is related to windows. I also ask if it works on 2.80 and 2.81 because then we would know if it's recent commit or has been around for a while.

vicky commented

2020-04-04 22:35:35 +02:00

In #75386#903551, @AnthonyEdlin wrote:

Hi, as you can see in the screen shot, I can also open it too, but only when my monitors are at the default order (screen 1 = left, screen 2 = right)

My problem is, my screens are the other way round, screen 1 = right, screen 2 = left), and when I open it with that configuration, it doesn't open citing a openGL problem

Thanks, yes I understand. I was just saying that it seems to work fine on linux so probably is related to windows.

I also ask if it works on 2.80 and 2.81 because then we would know if it's recent commit or has been around for a while.

ok, sorry, i tend to find myself in need to re-explain things as i'm terrible at explaining (i waffle too much)

it seems like it doesn't open in both 2.80 and 2.81 too, but is totally fine in 2.79 if it's of refrence

> In #75386#903551, @AnthonyEdlin wrote: >> Hi, as you can see in the screen shot, I can also open it too, but only when my monitors are at the default order (screen 1 = left, screen 2 = right) >> >> My problem is, my screens are the other way round, screen 1 = right, screen 2 = left), and when I open it with that configuration, it doesn't open citing a openGL problem > > Thanks, yes I understand. I was just saying that it seems to work fine on linux so probably is related to windows. > > I also ask if it works on 2.80 and 2.81 because then we would know if it's recent commit or has been around for a while. ok, sorry, i tend to find myself in need to re-explain things as i'm terrible at explaining (i waffle too much) it seems like it doesn't open in both 2.80 and 2.81 too, but is totally fine in 2.79 if it's of refrence

Richard Antalik commented

2020-04-09 16:19:30 +02:00

Added subscriber: @iss

Richard Antalik commented

2020-04-09 16:19:30 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2020-04-09 16:19:30 +02:00

@vicy.1832 I am not sure if I understand problem correctly.

What does it mean "it doesn't open" are you opening file from windows explorer or from within Blender? What happens after file doesn't open?

@vicy.1832 I am not sure if I understand problem correctly. What does it mean "it doesn't open" are you opening file from windows explorer or from within Blender? What happens after file doesn't open?

vicky commented

2020-04-10 00:20:57 +02:00

In #75386#906774, @iss wrote:
@vicy.1832 I am not sure if I understand problem correctly.

What does it mean "it doesn't open" are you opening file from windows explorer or from within Blender? What happens after file doesn't open?

https://dev-files.blender.org/file/data/yi3thnskvogg7yclpgtj/PHID-FILE-6xgwfrvyuyviooyoorn3/image.png

this image, so what happens is when you click ok, blender closes, like what it says in the dialogue.
this problem could be solved by having the monitors configured in windows display option as the defualt layout. So what i was doing, was reset the screen orientations, open the file, and to flip back after i open the file.

so, i found a solution, and that was to buy a new monitor (i was buying one coincidentally)

basically, i have 2 GTX 1070 in my comptuer running in paralell, but both of them only have one HDMI port, and my old monitors uses HDMI.

so, i had to insert 1 HDMI per card, and i'm guessing that that is the problem. (having 2 monitors pluged into 2 separate cards)

because now that i have a new monitor (which uses display port) i can plug both monitors into the same GPU, which then solved the problem, and i no longer have the issue of needing to reset the monitor setup to open the file.

but i wish that you could fix this problem because if i wasn't going to buy a new monitor originally, then this problem would continue to frustrate me to no end.
(I also had the same problem when i was opening file from blend swap if the file was saved with a floating window in a secondary monitor)

thanks

> In #75386#906774, @iss wrote: > @vicy.1832 I am not sure if I understand problem correctly. > > What does it mean "it doesn't open" are you opening file from windows explorer or from within Blender? What happens after file doesn't open? https://dev-files.blender.org/file/data/yi3thnskvogg7yclpgtj/PHID-FILE-6xgwfrvyuyviooyoorn3/image.png this image, so what happens is when you click ok, blender closes, like what it says in the dialogue. this problem could be solved by having the monitors configured in windows display option as the defualt layout. So what i was doing, was reset the screen orientations, open the file, and to flip back after i open the file. so, i found a solution, and that was to buy a new monitor (i was buying one coincidentally) basically, i have 2 GTX 1070 in my comptuer running in paralell, but both of them only have one HDMI port, and my old monitors uses HDMI. so, i had to insert 1 HDMI per card, and i'm guessing that that is the problem. (having 2 monitors pluged into 2 separate cards) because now that i have a new monitor (which uses display port) i can plug both monitors into the same GPU, which then solved the problem, and i no longer have the issue of needing to reset the monitor setup to open the file. but i wish that you could fix this problem because if i wasn't going to buy a new monitor originally, then this problem would continue to frustrate me to no end. (I also had the same problem when i was opening file from blend swap if the file was saved with a floating window in a secondary monitor) thanks

Richard Antalik commented

2020-04-10 14:49:48 +02:00

Thanks for info. This issue seems to be already reported.

Richard Antalik commented

2020-04-10 14:49:58 +02:00

Closed as duplicate of #62651

Richard Antalik closed this issue

2020-04-10 14:49:58 +02:00

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

blender 2.82 save files doesn't work with multiscreen setup #75386