Abnormal exit when I close the second window - MSVCR90.dll EXCEPTION_ACCESS_VIOLATION #75449
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Reference: blender/blender#75449
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System Information
Operating system: Windows 10 Pro
CPU: AMD FX 6300
Graphics card: GeGorce GTX 760
Blender Version
Broken: 2.79, 2.82, Blender 2.83-71b1ee940bb0-windows64
Worked: uknown
CMD Logs with Error Messaging
G:\Drivers and Programs\blender 2.82>blender.exe
Read prefs: C:\Users\lquinones\AppData\Roaming\Blender Foundation\Blender\2.82\config\userpref.blend
found bundled python: G:\Drivers and Programs\blender 2.82\2.82\python
Warning: property 'release_confirm' not found in keymap item 'OperatorProperties'
Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x000000006942E2E0
Module : C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9619_none_08e065a3a84109b0\MSVCR90.dllG:\Drivers and Programs\blender 2.82>Blender 2.83 Attempt
G:\Drivers and Programs\blender-2.83-71b1ee940bb0-windows64>blender.exe
found bundled python: G:\Drivers and Programs\blender-2.83-71b1ee940bb0-windows64\2.83\python
Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x000000006942E2E0
Module : C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9619_none_08e065a3a84109b0\MSVCR90.dll
G:\Drivers and Programs\blender-2.83-71b1ee940bb0-windows64>
Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).
Launch blender 2.83 => [Edit] - [Preferences...] => do nothing then close [Blender Preferences] window => Error and abnormal exit
Launch blender 2.82 => [Edit] - [Preferences...] => do nothing then close [Blender Preferences] window => Error and abnormal exit
After investigation, I can confirm the DLL does exist in the directory specified. Permissions for all application packages are currently set to Read & Execute.
Added subscriber: @moon-doggie
#77283 was marked as duplicate of this issue
Added subscriber: @LazyDodo
Changed status from 'Needs Triage' to: 'Needs User Info'
we do not link/use the runtiime dll mentioned, have you installed any binary addons by any chance?
when you rename
c:\Users\YourUserNameHere\AppData\Roaming\Blender Foundation\Blender\2.83toc:\Users\YourUserNameHere\AppData\Roaming\Blender Foundation\Blender\2.83.bakand re-start blender does the problem go away?No addons. these are fresh installs of 2.82 and 2.83.
In other news, I found an old thread that had the exact same issue and their solution ended up working for me. However, this solution is only a bandaid as I will describe below.
https://developer.blender.org/T72992
"As it turns out, the issue was with the Windows tablet driver for some reason. Removing wintab32.dll from System32 solved the issue. "
Is there any reason this .dll interferes with blender? I happen to actually use a drawing tablet for sculpting and deleting this .dll is only a temporary solution.
Added subscriber: @rjg
@moon-doggie The
wintab32.dllis from the Wacom driver. You can try to download and update the tablet driver from the Wacom website .Added subscriber: @brecht
There have been significant changes to tablet handling on Windows today. Can you verify if this is still an issue in the latest build?
https://builder.blender.org/download/
Updating wintab driver fixed the issue. The driver I updated was from 2014 for an old Bamboo.
Changed status from 'Needs User Info' to: 'Resolved'
Ok, thanks for testing.
Added subscribers: @C_Man, @ChristopherAnderssarian, @jesterking
Added subscriber: @jiong21
If I want to use a hand-drawn board, is there no way? If I delete that file, I can’t use the hand-drawn board
please tell me，How to update wintab.dll so that my hand-drawn board can be used normally