Rendering Shuts Off High End PC #76517

New Issue

P_enta · 2020-05-07T20:34:00+02:00

P_enta commented

2020-05-07 20:34:00 +02:00

System Information
Operating system: Windows 10 (Latest at time of posting)
Graphics card: RTX 2060 Mobile

Blender Version
Broken: 2.8 -2.82a
Worked: 2.79
Short description of error
On my high-end laptop, Blender uses all 16 GB of ram when opening a simple scene. When rendering it completely hard shuts off the computer after using 100% of ram.
(Intel i7-8750H, RTX 2060, 16GB 2666MHZ RAM)

Exact steps for others to reproduce the error
(This is pretty specific to me so I doubt you can reproduce it)

Get any scene with over 15 materials and 2000 verts.

Get my computer specs

Load up the scene and try and render in Eevee. The PC will freeze and turn off.

**System Information** Operating system: Windows 10 (Latest at time of posting) Graphics card: RTX 2060 Mobile **Blender Version** Broken: 2.8 -2.82a Worked: 2.79 **Short description of error** On my high-end laptop, Blender uses all 16 GB of ram when opening a simple scene. When rendering it completely hard shuts off the computer after using 100% of ram. (Intel i7-8750H, RTX 2060, 16GB 2666MHZ RAM) **Exact steps for others to reproduce the error** *(This is pretty specific to me so I doubt you can reproduce it)* Get any scene with over 15 materials and 2000 verts. Get my computer specs Load up the scene and try and render in Eevee. The PC will freeze and turn off.

P_enta commented

2020-05-07 20:34:00 +02:00

Added subscriber: @P_enta

Silas Opel commented

2020-05-07 21:53:29 +02:00

Added subscriber: @DarkKnight

Silas Opel commented

2020-05-07 21:53:29 +02:00

Have you tried the studio drivers from Nvidia for the RTX 2060?

Harley Acheson commented

2020-05-07 22:14:46 +02:00

Added subscriber: @Harley

Harley Acheson commented

2020-05-07 22:14:46 +02:00

The shutting off sounds like overheating to me. Might be blocked ventilation, inadequate heatsinking or other cooling problem.

P_enta commented

2020-05-07 22:38:24 +02:00

It isn't overheating. I've disassembled the laptop and cleaned out all dust. It's propped up on the edge on a desk so there's around an inch and a half clearance on the bottom of the computer where there are two huge fans.

As for the studio drivers, I've never heard of those but I am on latest drivers for everything

It isn't overheating. I've disassembled the laptop and cleaned out all dust. It's propped up on the edge on a desk so there's around an inch and a half clearance on the bottom of the computer where there are two huge fans. As for the studio drivers, I've never heard of those but I am on latest drivers for everything

Brecht Van Lommel commented

2020-05-08 01:11:19 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-05-08 01:11:19 +02:00

If the PC shuts off, that's always a problem in the hardware, operating system or graphics driver. There might also be a bug in Blender as well, but the way operating systems are designed it should not be possible for an application to cause the system to shut down like this.

The fact that the laptop has been cleaned and has enough airflow does not mean it can't overheat (in the CPU or GPU), there can be other reasons. Not that this is necessarily the issue, but it can be.

You can look in the Windows Event Viewer and see if there is a specific error that caused the PC to shutdown.

If the PC shuts off, that's always a problem in the hardware, operating system or graphics driver. There might also be a bug in Blender as well, but the way operating systems are designed it should not be possible for an application to cause the system to shut down like this. The fact that the laptop has been cleaned and has enough airflow does not mean it can't overheat (in the CPU or GPU), there can be other reasons. Not that this is necessarily the issue, but it can be. You can look in the Windows Event Viewer and see if there is a specific error that caused the PC to shutdown.

Brecht Van Lommel commented

2020-05-08 01:13:01 +02:00

Using up all RAM is also strange for a simple scene. How does it fill up exactly? Are you rendering an animation and RAM usage increases every frame? Or it already fills up rendering one frame? Is it immediately at the start of the render, or while it's rendering more samples, or at the end of the render?

Brecht Van Lommel commented

2020-05-08 01:13:14 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Ankit Meel commented

2020-05-15 16:05:52 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2020-05-15 16:05:52 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Ankit Meel closed this issue

2020-05-15 16:05:52 +02:00

Ankit Meel self-assigned this 2020-05-15 16:05:52 +02:00

Ankit Meel commented

2020-05-15 16:05:52 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

Rendering Shuts Off High End PC #76517