OptiX Denoiser crashes OPTIX_ERROR_CUDA_ERROR in optixDenoiserComputeMemoryResources #78505

New Issue

Luis Tornel · 2020-07-01T18:00:56+02:00

Luis Tornel commented

2020-07-01 18:00:56 +02:00

System Information
Operating system: Windows-8.1-6.3.9600-SP0 64 Bits
Graphics card: GeForce GTX 1070/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 451.48
CPU: AMD Ryzen 7 1700
RAM: 32 GB

Blender Version
Broken: version: 2.90.0 Alpha, branch: master, commit date: 2020-06-30 20:02, hash: a3e6b7c2ce
Worked: unknown

Short description of error
When the Viewport OptiX Denoiser is activated it crashes with the following error "OPTIX_ERROR_CUDA_ERROR in optixDenoiserComputeMemoryResources(denoiser, rect_size.x, rect_size.y, &sizes) (device_optix.cpp:850)"

Exact steps for others to reproduce the error
Based in the Startup File, (Reseted to Factory Settings and userpref.blend deleted):

In Preference->System set Cycles Render Devices to "CUDA"
Set render engine to "Cycles"
Set device to "GPU Compute"
Set Viewport Denoiser to "Fastest (Optix)" or "OptiX"
Set Viewport Shading to "Rendered"
ERROR (View screenshot)

Once the error has ocurred I can't render with CUDA, even on a new file. To be able to render with CUDA I must close Blender and open it again. View System Console Output

Additional Info

The error doesn't happen if the Cycles Render Devices is set to "OptiX"
This error doesn't happen in my laptop (i7 7700HQ, GTX 1050, 16GB RAM)
In a more complex scene blender tries to load the render kernels for a long time before throwing the error

system console Output.txt
system-info.txt

**System Information** Operating system: Windows-8.1-6.3.9600-SP0 64 Bits Graphics card: GeForce GTX 1070/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 451.48 CPU: AMD Ryzen 7 1700 RAM: 32 GB **Blender Version** Broken: version: 2.90.0 Alpha, branch: master, commit date: 2020-06-30 20:02, hash: `a3e6b7c2ce` Worked: unknown **Short description of error** When the Viewport OptiX Denoiser is activated it crashes with the following error *"OPTIX_ERROR_CUDA_ERROR in optixDenoiserComputeMemoryResources(denoiser, rect_size.x, rect_size.y, &sizes) (device_optix.cpp:850)"* **Exact steps for others to reproduce the error** Based in the Startup File, (Reseted to Factory Settings and userpref.blend deleted): 1. In Preference->System set Cycles Render Devices to "CUDA" 2. Set render engine to "Cycles" 3. Set device to "GPU Compute" 4. Set Viewport Denoiser to "Fastest (Optix)" or "OptiX" 5. Set Viewport Shading to "Rendered" ERROR *(View screenshot)* Once the error has ocurred I can't render with CUDA, even on a new file. To be able to render with CUDA I must close Blender and open it again. *View System Console Output* **Additional Info** - The error doesn't happen if the Cycles Render Devices is set to "OptiX" - This error doesn't happen in my laptop (i7 7700HQ, GTX 1050, 16GB RAM) - In a more complex scene blender tries to load the render kernels for a long time before throwing the error ![screen.png](https://archive.blender.org/developer/F8657256/screen.png) [system console Output.txt](https://archive.blender.org/developer/F8657254/system_console_Output.txt) [system-info.txt](https://archive.blender.org/developer/F8657255/system-info.txt)

Luis Tornel commented

2020-07-01 18:00:56 +02:00

Added subscriber: @tornel

Evan Wilson commented

2020-09-30 14:35:32 +02:00

Added subscriber: @EAW

Evan Wilson commented

2020-09-30 14:35:32 +02:00

@tornel Can you please try with the latest daily version from the link below.

https://builder.blender.org/download/

Also, please try with the latest driver from NVIDIA.

@tornel Can you please try with the latest daily version from the link below. https://builder.blender.org/download/ Also, please try with the latest driver from NVIDIA.

Evan Wilson commented

2020-09-30 14:35:46 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Luis Tornel commented

2020-09-30 15:52:09 +02:00

@EAW tried with the last daily version and nvidia driver up to date.

The results are almost the same, slight difference in the error message

system-info.txt

system console Output.txt

@EAW tried with the last daily version and nvidia driver up to date. The results are almost the same, slight difference in the error message ![screenshot.png](https://archive.blender.org/developer/F8940386/screenshot.png) [system-info.txt](https://archive.blender.org/developer/F8940387/system-info.txt) [system console Output.txt](https://archive.blender.org/developer/F8940389/system_console_Output.txt)

Evan Wilson commented

2020-09-30 17:18:07 +02:00

Ok, thank you. There seem to be a number of reports with 45X.XX drivers and GeForce 1070s. I am trying to find them all and compare them.

What OS and GPU driver is your laptop with the 1050 running?

Ok, thank you. There seem to be a number of reports with 45X.XX drivers and GeForce 1070s. I am trying to find them all and compare them. What OS and GPU driver is your laptop with the 1050 running?

Luis Tornel commented

2020-09-30 17:33:54 +02:00

Nvidia Studio driver 456.38
OS: Windows 10 Home, version 2004, OS build: 19041.508

Nvidia Studio driver 456.38 OS: Windows 10 Home, version 2004, OS build: 19041.508

Richard Antalik commented

2020-10-12 19:50:53 +02:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Philipp Oeser changed title from ~~Viewport OptiX Denoiser crashes~~ to OptiX Denoiser crashes OPTIX_ERROR_CUDA_ERROR in optixDenoiserComputeMemoryResources

2020-11-17 15:17:47 +01:00

Philipp Oeser commented

2020-11-17 15:41:34 +01:00

Added subscribers: @pmoursnv, @lichtwerk

Philipp Oeser commented

2020-11-17 15:41:34 +01:00

Changed status from 'Needs Triage' to: 'Needs Developer To Reproduce'

Philipp Oeser commented

2020-11-17 15:41:34 +01:00

@pmoursnv : cannot reproduce here, does this ring a bell?

Richard Antalik commented

2020-11-27 20:12:28 +01:00

Added subscriber: @iss

Richard Antalik commented

2020-11-27 20:12:28 +01:00

@tornel I am looking at older reports, is this still an issue? Or have anything changed?

Luis Tornel commented

2020-11-27 20:30:57 +01:00

Yes, it is stil an issue. Nothing has changed, I've tried in 2.91.0 and the last daily build with the same results. Driver is updated.

If you need any other data or you need me to perform some tests, please say so and will do as soon as possible.

Yes, it is stil an issue. Nothing has changed, I've tried in 2.91.0 and the last daily build with the same results. Driver is updated. If you need any other data or you need me to perform some tests, please say so and will do as soon as possible.

Richard Antalik commented

2020-11-27 21:00:22 +01:00

Thanks for update. You can also check latest alpha build from https://builder.blender.org/download/

Luis Tornel commented

2020-11-27 21:25:23 +01:00

the daily build I've tested: (version: 2.92.0 Alpha, branch: master, commit date: 2020-11-26 23:29, hash: 1709bc5164) is the latest alpha as today

the daily build I've tested: *(version: 2.92.0 Alpha, branch: master, commit date: 2020-11-26 23:29, hash: 1709bc51643d*) is the latest alpha as today

Oleg commented

2021-02-23 17:54:54 +01:00

Added subscriber: @potGrabbir

Oleg commented

2021-02-23 17:54:54 +01:00

Reaffirming the issue here:

Windows 8.1 (As in OP)
Nvidia GTX 1070 (As in OP)
Using, the same Blender settings (see screenshot), getting the same error, only difference being cpp:925 instead of cpp:850 (in OP).

I believe it has something to do with the Nvidia driver for GTX 1070, that does not provide the same support for Windows 8.1 as it does for Windows 10. I am also running a Windows 10 OS on the same machine (no virtual, but two actual OS's on two different SSD's, one with Win 8.1 and one with Win 10). The scene renders just fine on Win 10 OS with the same GTX 1070.

On Windows 10, Nvidia provides a Studio Driver for GTX 1070. However, Nvidia only provides a Game Ready Driver On Windows 8.1. I'm suspecting this to be the issue.

Would be very happy about a possible fix or a workaround as Nvidia might not release the necessary Studio Driver for Windows 8.1 anytime soon.

Reaffirming the issue here: Windows 8.1 (As in OP) Nvidia GTX 1070 (As in OP) Using, the same Blender settings (see screenshot), getting the same error, only difference being cpp:925 instead of cpp:850 (in OP). ![CUDA Error.PNG](https://archive.blender.org/developer/F9831466/CUDA_Error.PNG) I believe it has something to do with the Nvidia driver for GTX 1070, that does not provide the same support for Windows 8.1 as it does for Windows 10. I am also running a Windows 10 OS on the same machine (no virtual, but two actual OS's on two different SSD's, one with Win 8.1 and one with Win 10). The scene renders just fine on Win 10 OS with the same GTX 1070. On Windows 10, Nvidia provides a Studio Driver for GTX 1070. However, Nvidia only provides a Game Ready Driver On Windows 8.1. I'm suspecting this to be the issue. Would be very happy about a possible fix or a workaround as Nvidia might not release the necessary Studio Driver for Windows 8.1 anytime soon.

Crowe commented

2021-07-21 18:51:13 +02:00

Added subscriber: @crowe

Crowe commented

2021-07-21 18:51:13 +02:00

Confirming it's still an issue on daily build "3.0.0 Alpha, branch: master, commit date: 2021-07-18 23:24, hash: 83883ae66ad3, type: release". It should be noted it only happens when using CUDA device + Optix viewport denoiser. CUDA device + Optix render denoiser works fine until you break everything through the viewport.

The error is now on "OPTIX_ERROR_CUDA_ERROR in optixDenoiserComputeMemoryResources(denoiser, rect_size.x, rect_size.y, &sizes) (device_optix.cpp:989)".

My specs:
Operating system: Windows-8.1 64 Bits
Graphics card: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 4.5.0 NVIDIA 466.47

Confirming it's still an issue on daily build "3.0.0 Alpha, branch: master, commit date: 2021-07-18 23:24, hash: `83883ae66ad3`, type: release". It should be noted it only happens when using CUDA device + Optix viewport denoiser. CUDA device + Optix *render* denoiser works fine until you break everything through the viewport. The error is now on "*OPTIX_ERROR_CUDA_ERROR in optixDenoiserComputeMemoryResources(denoiser, rect_size.x, rect_size.y, &sizes) (device_optix.cpp:989)*". My specs: Operating system: Windows-8.1 64 Bits Graphics card: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 4.5.0 NVIDIA 466.47

kovax commented

2023-01-16 21:38:50 +01:00

Added subscriber: @kovax

kovax self-assigned this 2023-01-16 21:38:50 +01:00

kovax commented

2023-01-16 21:38:51 +01:00

Windows 11 Graphics card: NVIDIA GeForce GTX 1060 4GB

Windows 11 Graphics card: NVIDIA GeForce GTX 1060 4GB ![Capture d’écran 2023-01-16 213716.png](https://archive.blender.org/developer/F14154103/Capture_d_écran_2023-01-16_213716.png)

Philipp Oeser removed the

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OptiX Denoiser crashes OPTIX_ERROR_CUDA_ERROR in optixDenoiserComputeMemoryResources #78505